Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.88

4.9 Rating 10,113 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 10,113 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 31st May 2026

222

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was able to source a prescription diet dog food which at the time was not available anywhere else. My star rating would have been higher but for the fact that the price was inflated compared to other suppliers meaning I am unlikely to place a regular monthly order.”

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“Very easy website to use and was kept informed of delivery date. Product arrived on time would definitely use this website again.”

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“Not great the product arrived with a label over a label so for me no confidence that’s it’s actually what it says it is ? Looked like a child had stuck a new label on. So I have thrown out and not used.”

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“Very quick delivery of my order. Happy with the service provided.”

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“Excellent Service, my order arrived next day which was great. Thank you”

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“Fantastic product and delivery, will order from you again”

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“Very easy to order and quick delivery. When there was a query regarding a prescription, I was contacted immediately and the issue was sorted easily.”

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“Fantastic service. Easy to order and quick delivery! Delighted thank you and hoping this product will help my dogs stomach.”

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“This was my first order. Very efficient service and fast delivery. Happy to continue using website for my pets medication.”

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“I’ve been ordering from direct 4 pets for a while now they are so nice they send your order out straight away unfortunately with no fault of them I still haven’t received my items it’s Royal Mail that’s at fault I contacted them direct 4 pet’s they sent another order out I’ve just received them so thank you I’ll still order from you”

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“Really happy with my purchase i have lots of dogs so was pleased to find what I was looking for with this site😁”

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“Great product , great price , easy to order and trace ! Highly recommended.”

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“Fast service thanks”

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“Thank you, the items have arrived so quickly! I will definitely continue to shop here.”

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“They don't value others”

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“Love buying my cats toothpaste directly from these guys instead of feeding the 'monster' store. The website is easy and quick to use and helps reduce my Siamese cat's stinky breathe!”

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“Fast delivery thankyou”

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“Fast , simple”

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“well priced product and fast delivery well done”

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“It came quickly as said & was a reasonable price, no complaints from my pets!”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 10,113 reviews