Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.88

4.9 Rating 10,183 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 10,183 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 31st May 2026

222

Anonymous

Anonymous // 01/01/2019

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“NO PROBLEMS BEST IN THE BUISSENESS.NOT LIKE SOME WHO WANT TO KNOW WHAT YOUVE HAD FOR BREAKFAST”

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“realy easy to order, website easy to use good communications”

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“Recently bought a Halti dog harness from Black Cat, quick and easy sale, good site to navigate round”

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“Quick and easy. fast delivery . Much cheaper than buying at the vets practice .”

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“Very easy to purchase”

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“Simple, quick and straightforward. A good experience”

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“could not be simpler a child could do it, and the service is fantastic I would do business again the first time I have dealt with this company but I now have it logged into my system, have received the goods and delighted thanks to all the team at Black Cat.”

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“My purchase was quick and easy....was going to reorder on a regular basis....but when I went back to reorder the granules had increased in price from ,£4.50 to £7.99 so unfortunately I will be buying them elsewhere.Hence I have not given 5 stars.”

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“Was very easy via eBay, and delivery was very fast - thank you!”

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“Bought 3 Dentisept 20grams very easy to order and free postage came as promised cheaper than the vets and a excellent product My beardie has gingervitus and she is tons better after only I tube and is back to eating her food herself as I was having to feed her by hand an excellent product highly recommended both the product and the site”

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“Quick and easy online shopping experience. Very impressed with the free postage and competitive pricing! Also liked the options for Amazon pay or PayPal. Will be buying from you again soon.”

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“Good product. Have used it before. Fast delivery”

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“Excellent purchase, pleased with quality, easy to order and arrived before scheduled date - will definitely use Black Cat Medicines again - thank you.”

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“Great easy transaction.”

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“Just used this company and will definitely be using them again. Great communication, speedy delivery. The product is first class and reasonably priced. Thanks Black Cat Medicines.”

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“Very efficient and value for money, will use again”

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“Well designed site, linked with amazon pay it recognised I was signed in, allowing me to pay without repeat entering password. Due to convenience & price, I'll probably use this for the duration of my cat. Oh, I would like an auto renew option, so I can set up a DD and forget about it. A loyalty discount would be nice as well :-)”

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 1st November 2019

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“Extremely easy and efficient. Pleased to find you and excellent prices. Thank you.”

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“Easy to purchase online BUT had to telephone Helpline for necessary recommended frequency of dosage which was thought to be a poor omission. David”

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“Great price with fast delivery, must order from Black Cat Medicines again :)”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 10,183 reviews