Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.88

4.9 Rating 10,209 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 10,209 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 20th July 2026

223

Anonymous

Anonymous // 01/01/2019

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“Very easy just click and pay”

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“Excellent prompt service & east to use - at good prices!”

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“I ordered something but received the wrong thing. One phone call and the correct item was sent out same day with a return address slip for the wrong item to be returned. Wrong item but these things happen and it was rectified immediately. Cant fault the customer service.”

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“Great company, good value and very easy to use website. Orders dispatched really quickly. Been using for several years and never had a problem”

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“Very simple to order and delivery was super fast. Excellent!!”

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“Bought from ebay and it was easy.”

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“Fantastic came the next day”

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“Very easy”

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“My dog needed some drops for his eye and I managed to find exactly what I needed from Black Cat Medicines. They post, usually on the same day of the order and I have returned to shop there 3 times already. First class in my opinion.”

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“Extremely easy and very quick. Good description of product and fast delivery.”

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“Easy to order. Quick delivery. Spray is excellent value for money! Would use this company again”

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“Very easy to order this product - good website and good service. Product arrived quickly and was well packaged. Recommend.”

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“Easy quick transaction. Confirmation email with postage reference number. An excellent service from start to finish.”

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“After a slight problem with my order, a helpful team member from customer services acknowledged it and promptly posted an additional can as what was shown when I made purchase. Both cans were very quick to arrive separately and both packed well. Thank you.”

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“Quick and easy. Will definitely buy from this site again.”

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“Very easy to use. Brilliant delivery time. Would definitely recommend this company. Much cheaper than vets prices.”

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“No issue here came pdq and naturally, the cat had its treatment and he will continue to get them and will need more treatments in the future.”

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“Avery good service and great prices many thanks”

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“I was happy to found Droncit Spot on Wormer for cats because my cat doesn't want to take a pill. It is not possible to get this Spot on in Germany. So I made this purchase by ebay.”

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“The website was very easy to use and to find what products to order for my dog”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 10,209 reviews