Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.88

4.9 Rating 10,261 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 10,261 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 31st May 2026

222

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Went on direct4pet website as my regular one is letting me down on lot of items I get from them, I was so pleased I found these people as they had what I wanted and I didn’t have to pay postage. So a very happy customer thank you”

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“Direct4Pet.co.uk have been great and our delivery always arrives on time. The site is also very user friendly. A special thanks from Gizmo.”

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“First time ordering Lubrithal from here and now will always come back to reorder it. I was kept well informed the whole process. Highly recommend!”

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“Easy to order good prices and delivery very quick thanks x”

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“Brilliant service,very prompt delivery, absolutely no problems,will order again thank you.”

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“Easy website to use, set out neatly so it’s easy to find what you’re looking for, fast checkout and great communication regarding your items. It’s my number 1 choice of website for my pets needs”

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“Very easy, no complicated. Recommended Direct4Pet”

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“Very easy to use and I had email within couple of hours telling me it’s on its way, let’s see!”

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“Easy to navigate the site and quick dispatch.”

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“Very, very easy.”

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“Excellent communication between this website and the delivery courier. Very fast delivery and medication was well in date. The cardboard box was battered but everything was intact inside, complete with syringe. Would definitely use for medication for my cat in the future as North West based company.”

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“Price is very good and products shipped quickly. I rescue cats so cost is everything”

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“Most excellent 500ml of dubbin best price on Internet, great communication and fast delivery what more can you want.”

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“I emailed to ask what the use by date was on the product I am wanting to buy,l had a quick reply and then I placed my order so easy”

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“Simplicity in ordering. Great prices and free delivery.”

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“I googled my product and Direct4pets was the cheapest. Honestly the website was really easy to use. Clicked on what I wanted. Paid and that was it no hidden cost. The website is easy to understand, clear instructions”

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“An easy transaction - purchases arrived quickly and just as expected. Many thanks.”

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“Very easy to order my cats prescription medication. Far cheaper than my vet would charge. Ordered Wednesday delivered Friday. I always use this supplier.”

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“I have always ordered my Rheumocam (Meloxicam 1.5mg/ml) Oral Suspension For Dogs through Direct for Pets. It is very competitively priced and dispatched quickly. I had an issue with a repeat prescription but this was resolved within a hour via email and the product was still dispatched on the same day that the prescription was queried. Always excellent service, and delivered within a couple of days.”

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“Excellent service, great communication and quick delivery. The item ordered was much cheaper than buying it from my local vet.”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 10,261 reviews