Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.88

4.9 Rating 10,113 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 10,113 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 31st May 2026

222

Anonymous

Anonymous // 01/01/2019

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“I ordered two items for my dog which arrived within a few days thank you”

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“I always get my dogs joint supplements from Direct4pet they are always reasonably priced & the delivery is so quick would definitely recommend”

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“Direct4Pet was extremely easy to order from, my order arrived quickly in great condition and customer services handled an issue with my order instantly and effectively. Will buy from here again.”

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“To purchase from Black Cat Medicines was very easy”

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“My item arrived and had been damaged in transit "no fault of direct4pet" I emailed and within two days I had received a replacement of the clx wipes without charge! Absolutely excellent quality and service. Highly recommended and will continue to use in the future”

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“5 stars -- Website was easy to use, prices were competitive and shipping was free! Will definitely shop at this site again/recommend to a friend.”

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“Order arrived correctly and speedily”

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“Very easy site to use. Prices very competitive. No problems with delivery which was quick. Will use again.”

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“Delivery was swift and safe. Good price for product. Thank you.”

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“Very easy to order, competitive price and delivery when expected”

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“Easy to use website and sensible prices. Customer services are quick to respond. Overall very easy to deal with.”

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“good to have in for that odd upset tum”

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“Excellent Service from this Onlineshop. I buy dog treats for my two dogs, Rory and Oscar and also shampoo. They are always delivered very quickly, and the prices are good. I would Highly Recommend this shop.”

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“Hi. Placing an order with you was very easy. Delivery was quick and very efficient. Thank you for your excellent service.”

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“Prompt service and order was well packaged. Very happy to use this company again and recommend to others.”

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“No problems, cheaper than Amazon.”

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“Excellent site, easy to use. Great customer service.”

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“The website was very easy to use to place my order.”

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“Very easy to find way round website, very easy to place order, good price and prompt delivery. So far cannot fault!!”

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“I knew what I wanted as I’d ordered before. It was quick and simple to find what I wanted and pay. Delivery was fast”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 10,113 reviews