Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.88

4.9 Rating 9,992 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 9,992 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

Write Your review

Tell us how Direct 4 Pet (Black Cat Medicines Limited) made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 19th February 2026

221

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought eye drops for my dog and these were the best price for a well known gel from the whole of the internet. Great job Black Cat, keep up the good work”

Helpful Report

“Really easy. Easy to pay. Usually have what I’m looking for at a good price with free delivery, and very good customer service too.”

Helpful Report

“I ordered 3 Likki Mats which arrived very quicky and were exactly what I wanted at a very competitive price!”

Helpful Report

“Easy purchase and great communication throughout. Will definitely be ordering from here from now on”

Helpful Report

“Ordered this after it being recommended to us for our puppy. Very fast delivery and very pleased with the contact from them.”

Helpful Report

“Always easy and fast delivery.”

Helpful Report

“Absolutely fantastic products, easy to use check out system. Great!”

Helpful Report

“Very easy to use”

Helpful Report

“Great service and price, will buy from these again”

Helpful Report

“Brilliant arrived 3 days quicker than expected”

Helpful Report

“Found site via ebay. Easy to use. Great comms upon receipt of order. Prompt dispatch and delivery”

Helpful Report

“Very fast, efficient service and quick delivery. Highly recommend.”

Helpful Report

“I was most surprised how easy it was to make an order.but most of all .how quickly my pet product arrived .gave 5 star rating to seller .Well deserved .thank you”

Helpful Report

“This company have always been fast and accurate with the delivery. Excellent service abs products. Pet tabs have been great to help my 11 year old springer spaniel a immunity boost.”

Helpful Report

“Good layout easy to use, nice large range of products, just bought flea treatment as well. Good prices for people who are struggling at the moment. Thank you. Will be using again.”

Helpful Report

“Brilliant! Much easier than competitors - You have definitely won a new customer with Molly and me - great service and great prices so cfor me, couldn't be better - Thanks!”

Helpful Report

“Very easy and if there is an issue they resolve it very quickly so a great service.”

Helpful Report

“Repeat order bought via Onbuy. Excellent service - previous order delivered very promptly and at a very competitive price.”

Helpful Report

“quick delivery and the cheapest price I could find”

Helpful Report

“Really simple”

Helpful Report

Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 9,992 reviews