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BIL Group Ltd Reviews

4.8 Rating 777 Reviews
96 %
of reviewers recommend BIL Group Ltd
Company Reviews Metrics
4.8
Based on 777 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read BIL Group Ltd Reviews
Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“Happy with the product and with quickly delivery”
Helpful Report
Posted 1 year ago
Steve Bootman
Verified Buyer
“I recently purchased some replacement handles for an Alutruck sack truck that I was refurbishing, I visited the BIL website and easily found the correct ones I required, the purchase was easy to make although the carriage charge was a bit high for two handles. The handles arrived very quickly and were well packaged, sadly one of the handles had some damage but was quickly replaced after I emailed customer service and explained the problem with a photograph of the damage. After asking about the recommended installation procedure they were fitted and the refurb is complete. I would have no hesitation in recommending this company the quality of their products is excellent and customer service is top notch.”
Helpful Report
Posted 1 year ago
Mark Garston
Verified Buyer
“Very helpful and fast delivery thank you”
Helpful Report
Posted 1 year ago
Richard Mercer
Verified Buyer
“Had what I needed and a quick dispatch & delivery.”
Helpful Report
Posted 1 year ago
John Wood
Verified Buyer
“Product arrived in good time and was just what I wanted.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Excellent service and fast”
Helpful Report
Posted 1 year ago
Ian Atkins
Verified Buyer
“Great service as always”
Helpful Report
Posted 1 year ago
Steven Rudd
Verified Buyer
“👍👍👍👍👍👍👍👍👍👍”
BIL Group Ltd 5 star review on 1st October 2024
Helpful Report
Posted 1 year ago
A BRUNT
Verified Buyer
“great service great gear.”
Helpful Report
Posted 1 year ago
Stephen Love
Verified Buyer
“good nice people”
Helpful Report
Posted 1 year ago
GRAHAM WARNER
Verified Buyer
“First class service. Easy to order, prompt delivery and purchase exactly what I wanted.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Excellent handling and follow up to my enquiry”
Helpful Report
Posted 1 year ago
Graham Hepburn
Verified Buyer
“Good value , efficient service.”
Helpful Report
Posted 1 year ago
Glyn Cousin
Verified Buyer
“Goods as described and what I need, turned up in a good time frame”
Helpful Report
Posted 1 year ago
Rod Stormes
Verified Buyer
“Reasonably priced spare parts for alutruc barrow and quick delivery”
Helpful Report
Posted 1 year ago
John Lloyd
Verified Buyer
“swift delivery - easy to use web page - good prices”
Helpful Report
Posted 1 year ago
Kelly Boynton
Verified Buyer
“GREAT SERVICE”
Helpful Report
Posted 1 year ago
Paul Allen
Verified Buyer
“Fast service great product”
Helpful Report
Posted 1 year ago
Mike Coltman
Verified Buyer
“Always an excellent product with service to match.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“First order was slow delivery at 4days for 6.99 delivery charge in my opinion, but second order was next day which is what would expect. Good company products good quality will purchase from again.”
Helpful Report
Posted 1 year ago
BIL Group Ltd is rated 4.8 based on 777 reviews
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