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BIL Group Ltd Reviews

4.8 Rating 784 Reviews
96 %
of reviewers recommend BIL Group Ltd
Company Reviews Metrics
4.8
Based on 784 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read BIL Group Ltd Reviews
Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Peter Earle
Verified Buyer
“Great service and a superb product. I ordered the wrong thing (all my fault) they got in touch to make sure I needed such a heavy duty product as it was very specialist, of course I didn’t and they guided me to the perfect product, which was cheaper, so got money back as well!”
Helpful Report
Posted 5 months ago
Paul Mullan
Verified Buyer
“Great company, excellent products, well worth it. Our delivery/install guys love alutruk.”
Helpful Report
Posted 5 months ago
Oskari Smeds
Verified Buyer
“Easy overseas purchase and good experience overall”
Helpful Report
Posted 5 months ago
GRAHAM GILL
Verified Buyer
“Excellent service”
Helpful Report
Posted 5 months ago
Paul Wilkie
Verified Buyer
“Really pleased with the quality and speed of receiving my order. Will definitely use them again when required.”
Helpful Report
Posted 5 months ago
John Hennings
Verified Buyer
“Very prompt delivery, high quality at a very good prices. MADE IN ENGLAND.”
Helpful Report
Posted 5 months ago
Andrew Haddock
Verified Buyer
“replacing wheels for my patio heater. Just the job, will last as long as the heater.”
Helpful Report
Posted 5 months ago
Anonymous
Verified Buyer
“All nice. Recommend to anothers”
Helpful Report
Posted 5 months ago
Roger Henson
Verified Buyer
“First class service definitely 5 star”
Helpful Report
Posted 5 months ago
John Firth
Verified Buyer
“Parts all as described well packed and delivered on time, perfect.”
Helpful Report
Posted 6 months ago
Richard Penman
Verified Buyer
“I was looking for some roof ladder wheels to replace the original ones which had failed. They had to have a 10mm bore, have a plain bearing, and be 150mm diameter. There are many companies selling similar wheels, but BIL group were the only ones who advertised 10mm bore ones that I could see. They arrived in 2 working days and look ideal for the job. Thankyou BIL group. Richard Penman”
Helpful Report
Posted 6 months ago
PAUL BADDELEY
Verified Buyer
“Easy to purchase. Fast delivery A++”
Helpful Report
Posted 6 months ago
Brendan Costigan
Verified Buyer
“Castors were exellent value for money, arrived quickly, well packaged and did the trick nicely - Thanks BIL Group”
Helpful Report
Posted 7 months ago
Anonymous
Verified Buyer
“I cannot fault the service I received from the staff even though my purchase was of minimal expense therefore I have no hesitation in giving my complete confidence in the BIL GROUP company.”
Helpful Report
Posted 7 months ago
Simon Bush
Verified Buyer
“Easy to use website, sensible prices & very quick delivery”
Helpful Report
Posted 8 months ago
Trevor Morgan
Verified Buyer
“good price & quick delivery”
Helpful Report
Posted 8 months ago
G Povall
Verified Buyer
“Small order arrived on time and exactly as described. Good communication from outset. Wouldn't hesitate to use BIL again”
Helpful Report
Posted 8 months ago
Anonymous
Verified Buyer
“As described and arrived quickly, thank you.”
Helpful Report
Posted 8 months ago
Krzysztof Kopec
Verified Buyer
“I am Returning customer. Wheel Barrow last forever unless lost it on a job…. Great tool to have on a van. Many thanks”
Helpful Report
Posted 9 months ago
Russell Humphreys
Verified Buyer
“good and efficient service”
Helpful Report
Posted 9 months ago
BIL Group Ltd is rated 4.8 based on 784 reviews
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