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Big Furniture Warehouse Reviews

4.3 Rating 1,606 Reviews
83 %
of reviewers recommend Big Furniture Warehouse
Company Reviews Product Reviews
227
 Metrics
4.3
Based on 1,606 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Big Furniture Warehouse Reviews
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Melanie Tonge
Verified Buyer
“Great price Great product for the price Very prompt service. Would recommend :)”
Helpful Report
Rachael Robertson
Verified Buyer
“Great desk at a great price. Perfect for what I wanted. Easy to put together and that was with missing instructions.”
Helpful Report
Jessica Baratta
Verified Buyer
“Perfect thank you”
Helpful Report
Nicole Ewin
Verified Buyer
“Delivery time very good, item as advertised item very good quality”
Helpful Report
Ann-Marie Mansfield
Verified Buyer
“Quick fast delivery”
Helpful Report
PAUL SMITH
Verified Buyer
“Good service, no issues whatsoever”
Helpful Report
Maisie Astbury
Verified Buyer
“Good service and quick delivery! The cube storage box is of good quality. Thank you.”
Helpful Report
AILEEN TELFER
Verified Buyer
“I was very pleased with the quality of my purchase from Big Furniture Warehouse.The customer service was excellent and my order arrived promptly”
Helpful Report
Sarah Wade
Verified Buyer
“Fantastic service and delivery. Would highly recommend 🙂”
Helpful Report
Oksana Voita
Verified Buyer
“Chest of drawers I bought for great for the price, very happy😊”
Helpful Report
Andrea Mcallister
Verified Buyer
“Very fast delivery service, happy with product. Would use again”
Helpful Report
Robert Dodds
Verified Buyer
“Fast delivery for furniture. Wasn't the most expensive chest of drawers so wasn't expecting top quality but was pleasantly surprised.”
Helpful Report
Sharon Davidson
Verified Buyer
“Excellent customer service. Fast delivery.”
Helpful Report
Kathy Watson
Verified Buyer
“Great value, fast delivery and quality furniture. Website easy to navigate too!”
Helpful Report
Eileen Macey
Verified Buyer
“Excellent service arrived earlier than expected. Good quality would highly recommend to friends.”
Helpful Report
Tina Barker
Verified Buyer
“Cannot fault them very speedy dispatch and delivery. Table is lovely and very easy to assemble”
Helpful Report
Ben Williams
Verified Buyer
“Excellent item, easy to assemble. Delivered very promptly.”
Helpful Report
ALEXIS PEJOUAN
Verified Buyer
“Easy order, fast delivery, excellent value for money”
Helpful Report
GAYLE ALBANESE
Verified Buyer
“Efficient service and good communication, the ladder shelving unit is beautiful and the delivery time was fantastic, although they did just leave it outside the front door, anyone could have walked off with it.”
Helpful Report
Deborah Gregg
Verified Buyer
“The company it self can not fault, extremely fast delivery!! However I bought the up lift coffee table, flat pack, not happy with the quality, it looks cheap and chatty!! Cheap chipboard, poor manufacturing the holes didn’t match!! Very simple to assemble”
Helpful Report
Big Furniture Warehouse is rated 4.3 based on 1,606 reviews
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