Biddenden Vineyards Reviews

Name: Biddenden Vineyards
Rating: 4.79

4.8 Rating 193 Reviews

95 %

of reviewers recommend Biddenden Vineyards

Company Reviews

Product Reviews

Metrics

4.8

Based on 193 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Anonymous

Anonymous // 01/01/2019

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“I bought the mixed cider case for a friend's birthday. He absolutely loved it. Very speedy delivery. Thank you.”

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Posted 7 months ago

Hi Jennifer, thank you for taking the time to leave us your review. Really pleased to hear your friend enjoyed the ciders. Thank you for ordering from us.

Posted 7 months ago

“The product we ordered was perfect, and when I had an issue the Customer Service Team responded quickly and gave the detail I needed.”

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Posted 7 months ago

Thank you for letting us know Gavin. Sorry to hear there was an issue but glad this was resolved quickly for you.

Posted 7 months ago

“HI the bottles arrived on time, and were a present for a couple whose favourite drink it is. However, I had to buy direct from you, as your products are hard to get in Canterbury. Distribution seems patchy.”

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Posted 7 months ago

Hi Mark, thank you for your feedback. Sorry to hear you have not been able to find our products closer to you. We do supply a number of shops in Canterbury including stores and restaurants in The Goods Shed, Corkk, Tipsy Fish, Gibsons Farm Shop and Lower Hadres Farm Shop. Our products are only stocked by independent local businesses and we don't supply any supermarkets. We do hope we will be able to welcome you to our own Vineyard Shop one day to explore the range. Thank you for ordering from us.

Posted 7 months ago

“Placed order online and received goods the following day. Excellent service.”

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Posted 8 months ago

Thank you for taking the time to leave us your reviews! We really appreciate your feedback

Posted 8 months ago

“Great place and tour with lovely wine. It is great Biddenden has an online store and delivery of their products is very fast and reliable. It is great we can still enjoy them even though we live further away now from the Vineyard.”

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Posted 8 months ago

Thank you for taking the time to leave us your reviews. So glad you enjoyed your visit and hope to welcome you back soon.

Posted 8 months ago

“I prefer to place my order by phone and your customer service staff are always helpful”

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Posted 8 months ago

Thank you for taking the time to let us know Phillip. Really pleased to hear you enjoy the juices, thank you for ordering from us.

Posted 8 months ago

“very fast delivery great service great product”

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Posted 8 months ago

Thank you Roger!

Posted 8 months ago

“Excellent wine and equally good service. Thank you.”

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Posted 8 months ago

Thank you very much for letting us know!

Posted 8 months ago

“Service was very good”

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Posted 8 months ago

“Nice Cider”

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Posted 8 months ago

“A lovely shop, with tables outside, in the heart of the Kent Weald. An enormous range of their own wines and juices, as well as other luxury groceries including condiments, sweets and more. Efficient and pleasant servers are there to help. Well worth a visit!”

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Posted 9 months ago

Thank you so much for taking the time to leave us your review. So pleased you enjoyed your visit and thank you for recommending us to others. We hope to welcome you to Biddenden again soon!

Posted 9 months ago

“Wine consistently very good and handling and delivery excellent”

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Posted 9 months ago

Thank you Brian! We have just released our new 2022 vintage Dornfelder which is a deeper red with a slightly higher abv due to the long, hot conditions of last summer. This promises to be a popular vintage!

Posted 9 months ago

“Quick and easy to order with a great selection on products to choose from. Prompt delivery aswell. Would be more than happy to recommend Biddenden Vineyard”

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Posted 9 months ago

Hi Tina, thank you so much for your recommendation and 5 star review! We do hope you have enjoyed your cider and juice. If you haven't already, our Red Love Apple Juice is one to try, naturally red with a long-lasting clean apple flavour. Thank you for ordering from us!

Posted 9 months ago

“Good range of both sparkling and non-sparkling wines. Order last month arrived the following day, really fast all the way from the Weald of Kent to W Oxon! Good range of apples, pears and ciders. Also interesting desert wine.”

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Posted 9 months ago

Thank you for taking the time to leave us your review, Richard. Glad you enjoy the range! We have just this week expanded our range even further with 3 new additions to our Biddies range- flavoured sparkling ciders made with real fruit. Proving very popular so far!

Posted 9 months ago

“Very swift delivery and response when we had a query”

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Posted 9 months ago

Pleased to hear your query was response quickly and you received your order quickly. Thank you for ordering from us!

Posted 9 months ago

“Fantastic service and the spiced cider is excellent, full of flavour.”

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Posted 10 months ago

Thank you! We'd recommend trying this warmed up as a mulled cider in the colder months, no need to add anything else!

Posted 9 months ago

“Just purchased the wonderful Gamay noir .”

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Posted 10 months ago

Thank you Philip, we do hope you enjoy the wine!

Posted 9 months ago

“I have yet to tour the vineyards but have regularly purchased from the shop. Great, friendly service, and the wines are quite remarkable. U.K. is giving the rest of the world a run for their money”

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Posted 10 months ago

Thank you for your lovely review and support of UK wines. Certainly a very exciting industry! Do come and join us for a tour soon!

Posted 9 months ago

“Simply the best tasting cider on the market and fast service if bought online and a lovely little touch of a hand written note inside , Highly recommended and it puts hairs on your chest 🤭👍”

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Posted 10 months ago

Thank you very much for your 5 star review. We are so glad that you love our cider and appreciate your kind words about our service. Thank you for recommending us!

Posted 9 months ago

“I ordered two bottles of Gribble Bridge sparkling rose and three bottles of still. Three sparkling and three still arrived, and when I advised the vineyard they'd sent too many they chose to give me the extra bottle for free! Aside from the fantastic service, the wine is amazing and we will be buying more. The sparkling wine was for a 50th birthday celebration and certainly hit the mark. Several of us rate the still wine as superior, but I like both equally. A refreshing change from the other wines we so often drink. Thank you Biddenden team.”

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Posted 10 months ago

Hi Steve, Thank you for choosing our wine to mark the 50th birthday celebrations. Hope the celebrations went well! Pleased to hear you are a fan of the still and sparkling Biddenden range. Do sign up to our newsletter for updates on new releases! We do hope you will be able to visit us for a tasting soon.

Posted 9 months ago

Biddenden Vineyards is rated 4.8 based on 193 reviews