Biddenden Vineyards Reviews

Name: Biddenden Vineyards
Rating: 4.81

4.8 Rating 409 Reviews

96 %

of reviewers recommend Biddenden Vineyards

4.8

Based on 409 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

Biddenden Vineyards 5 star review on 4th October 2024

KATIE Hastings

Biddenden Vineyards 5 star review on 2nd August 2024

Philip Ward

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After multiple broken promises about delivery time your wines arrived a week later than promised and three days after the event they were purchased for.”

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Posted 2 months ago

“Had to cancel due to unforseen circumstances. Still waiting for a refund and no replys from them on this matter.”

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Posted 2 months ago

“Quality control needs attention. I didn't receive Special Reserve, got Monk's Delight. Very disappointed. Waiting on a response to resolve this issue.”

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Posted 2 years ago

“Poor service. Notified by DHL delivery delayed. Nothing heard from seller for a few days so had to contact them and then told goods had been damaged in transit. Promised a new delivery but nothing turned up. Called to cancel order and requested money back . No one called me back and the delivery finally arrived a day later. No one called to check or discuss my request or to check if the wine had been received even though they had been paid at the outset. Don’t get me wrong great wine but really poor customer service for the price paid. Fortunately there are other great English wines also available.”

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Posted 4 years ago

Very sorry to read this. A member of our office team will be in touch

Posted 4 years ago

Biddenden Vineyards is rated 4.8 based on 409 reviews