Biddenden Vineyards Reviews

Name: Biddenden Vineyards
Rating: 4.79

4.8 Rating 193 Reviews

95 %

of reviewers recommend Biddenden Vineyards

Company Reviews

Product Reviews

Metrics

4.8

Based on 193 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Even though its not Biddendens fault, I will say this, I brought 2 bottles of wine for Xmas for my partner, dpd that Biddenden use, there driver came to my house and as I wasn't in, decided to throw with some force, the package that clearly had, be careful fragile on it, over my 6 foot gate, which not only smashed 1 of the bottles of wine but actually managed to smash a tile on my alleyway floor, so after cleaning all that up I spoke to Biddendens, they where fantastic and ordered me another bottle of wine with an apology, but my advice to Biddendens, maybe change delivery company, as I've had to pay for someone to fix the broken floor of my alleyway. Just a thought. Many thanks”

Helpful Report

Posted 4 months ago

We are sorry to hear this Kelly. We are pleased we were able to supply a replacement bottle, thank you for ordering from us

Posted 4 months ago

“See below, didn't think much of the cider”

Helpful Report

Posted 1 year ago

Hi Terry, sorry to hear this. Thank you for the feedback

Posted 1 year ago

“This cider didn't really stand up to the description. A bit watery and lacking in body/length”

Helpful Report

Posted 1 year ago

“Ordered a juice set and bottle of pear juice separately. They charged me for pear juice but it wasn't in the delivery box. The courier they used also left the box under the bushes despite showing a picture of it being on our doorstep and said someone had signed for it when no one was in. Juices themselves were ok.”

Helpful Report

Posted 2 years ago

Hi Fariha, sorry to hear there has been a problem with your order. We will look into this straight away.

Posted 2 years ago

Biddenden Vineyards is rated 4.8 based on 193 reviews