Biddenden Vineyards Reviews

Name: Biddenden Vineyards
Rating: 4.80

4.8 Rating 198 Reviews

95 %

of reviewers recommend Biddenden Vineyards

Company Reviews

Product Reviews

Metrics

4.8

Based on 198 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The recipient of the gift boxed Biddenden sparkling wine was very happy indeed. Thanks ever so much.”

Helpful Report

Posted 1 year ago

“Very good product. My family very like 👍”

Helpful Report

Posted 1 year ago

Thanks Ludmila. If you haven't already, we'd recommend giving our Sparkling Apple Juice a try. 100% Juice with added sparkle but no added sugar.

Posted 1 year ago

“The Customer Service provided by Biddenden was first class, disappointed with the courier”

Helpful Report

Posted 1 year ago

Hi Phillip, thank you for taking the time to leave us a review and for your kind words about our customer service. We are sorry there were problems with the delivery of your order, which we have discussed with the courier. Please be assured these issues are rare and we do hope this won't deter you from ordering from us again in the future

Posted 1 year ago

“Great company, very easy website to use.”

Helpful Report

Posted 1 year ago

Thank you for your 5 star review!

Posted 1 year ago

“Excellent organization producing beautiful wines and fruit juices. I love their apple sparkling wine.”

Helpful Report

Posted 1 year ago

Thanks for your support Gareth. Thank you for recommending our range and great to hear you enjoy the Sparkling Cider. We hope to welcome you to Biddenden soon.

Posted 1 year ago

“Great place to visit!”

Helpful Report

Posted 1 year ago

Thanks Mark! Hope to welcome you to the vineyard again soon. We have some exciting events coming up this year, sign up to our newsletter for updates!

Posted 1 year ago

“Special Reserve Cider is one of the UK's best kept secrets. Oloroso type dryness at half the price. Your perfect cheese course partner.”

Helpful Report

Posted 1 year ago

Thank you for leaving us a 5 star review for our Special Reserve! Unique amongst our range we agree it is a must try, and a great pairing with cheese. You might also like our Special Mead which is a sweet, pyment style wine and goes well with a strong cheese or sweet fruit cake.t!

Posted 1 year ago

“Excellent service, we always visit Biddenden Vineyard when we go to Kent, at least once a year. The ciders and wines are superb.”

Helpful Report

Posted 1 year ago

Thank you for your review John. Really pleased to hear you enjoy the range. Thank you for visiting us and we hope to see you next time you're in Kent!

Posted 1 year ago

“Sceptical about how good English wines could possibly be - How wrong I was, enjoyed the Rose on a warm summer day and never looked back. The red is even better - just can't fault these wines. Give them a try!!”

Helpful Report

Posted 1 year ago

Hi Gordon, thank you for your review. Great to hear you enjoy our wines. Thank you for recommending and supporting us, and the English wine industry!

Posted 1 year ago

“The juices were great. The delivery was disgusting. The courier service said my parcel had been delivered when it had not & believe this. when phoning them the call center was in South Africa this call was at my expense. My item was delivered days late. So unfortunately I will not be using the vineyards again.”

Helpful Report

Posted 1 year ago

Hi John, we are very sorry there was an issue with delivery of your order. We always investigate any courier issues and aim to resolve these as quickly and efficiently as possible. We do apologise there was a problem with this for your order but are glad the juices were enjoyed once they arrived. Please be assured that issues with delivery are rare and we do hope you will consider ordering from us again in future.

Posted 1 year ago

“excellent wines and superb back up handling”

Helpful Report

Posted 1 year ago

Thank you Brian! We hope to welcome you to the vineyard in 2023.

Posted 1 year ago

“Great choice of products at good prices. Bought as a gift, delivered as promised, beautifully presented.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a review. We hope the gift was enjoyed! Thank you for supporting us

Posted 1 year ago

“Bottles arrived super quickly (even with postal strikes and the lead up to Christmas). And, as ever, the ice cider is/was delicious and packaging is lush”

Helpful Report

Posted 1 year ago

Really pleased to hear your order arrived quickly before Christmas and that you enjoy the Ice Cider. If you haven't already done so we recommend trying this mixed with sparking water- makes a delicious spritz!

Posted 1 year ago

“Been buying cider with you for many years and when hiccups arose on delivery they were rectified immediately and to the desired outcome. Great product and service so please keep up the good work Jay”

Helpful Report

Posted 1 year ago

Thanks for your review Jay. We are sorry there was a hiccup with delivery but pleased we could rectify this for you quickly. We hope you enjoy your cider, thank you for ordering from us.

Posted 1 year ago

“Wonderful drinks and great delivery.”

Helpful Report

Posted 1 year ago

Thank you for leaving us a 5 star review!

Posted 1 year ago

“Great place, nice staff & great product.”

Helpful Report

Posted 1 year ago

Thanks Mike! We hope you will visit us again soon. We have some exciting events coming up this year, sign up to our newsletter for updates!

Posted 1 year ago

“Lively wines and prompt delivery.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us your review. Pleased to hear the wines arrived promptly. Thank you for your order!

Posted 1 year ago

“Very nice cider delivered very promptly. Will definitely be placing further orders.”

Helpful Report

Posted 1 year ago

Hi Wayne, so pleased to hear the cider arrived promptly and you will be ordering again. We hope you enjoy exploring the range! Thank you for supporting us. Sign up to our newsletter to keep up to date with all our latest news, updates and special offers

Posted 1 year ago

“I ordered 6 bottles of Monks Delight to be delivered to my work address. They arrived the following day. I was extremely impressed and very grateful!”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us your review. Hope you enjoy the Monks Delight! We recommend warming this up at this time of year for the perfect winter warmer. Sign up to our newsletter to keep up to date with all our latest news, updates and special offers!

Posted 1 year ago

“Very happy with my purchase. Delivered quickly and safely . And delicious of course 👍👍”

Helpful Report

Posted 1 year ago

Very pleased to hear you are happy with your purchase and this arrived quickly and safely. Thank you for ordering from us.

Posted 1 year ago

Biddenden Vineyards is rated 4.8 based on 198 reviews