Biddenden Vineyards Reviews

Name: Biddenden Vineyards
Rating: 4.81

4.8 Rating 409 Reviews

96 %

of reviewers recommend Biddenden Vineyards

4.8

Based on 409 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

Biddenden Vineyards 5 star review on 4th October 2024

KATIE Hastings

Biddenden Vineyards 5 star review on 2nd August 2024

Philip Ward

Anonymous

Anonymous // 01/01/2019

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“Ordered via the website and then collected the following day. All very easy to do and helpful staff which helped me chose another case”

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Posted 4 months ago

“See below for the '25 Gamay.”

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Posted 4 months ago

“The best cider!”

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Posted 4 months ago

“consistent with handling delivery and product”

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Posted 4 months ago

“We took the self-guided tour at our own pace and really enjoyed exploring this stunning location. Afterwards, we sampled six wines and had a great tasting experience. I highly recommend paying the extra £5 for the additional three glasses—it’s excellent value and gives you the chance to try an even wider selection of wines. Highly recommended!”

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Posted 4 months ago

“Ordering boxes of cider online to be picked up the following day for my friends in Yorkshire was any easy pleasant experience.”

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Posted 4 months ago

“Impressed by the minimal packaging on mail order deliveries, responsive customer service, easy to use website ordering and above all, the delicious Kentish Kiss cider, which has such a lovely flavour and is so refreshing when chilled that we think it makes an excellent alternative to sparkling rosé wine. We first tried it in a cafe in Margate and it has become a firm favourite. I hope to visit Biddenden in person one day.”

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Posted 5 months ago

“We completed the self guided tour on a lovely sunny day and had a couple of glasses of good wine. We had a great time. Thanks”

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Posted 5 months ago

“Love this place. Delicious products and splendid service.”

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Posted 5 months ago

“The Best vineyard tour and tasting in the uk”

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Posted 5 months ago

“Monks delight is a fantastic flavoured cider, if you are looking for something warming and delicious it's perfect. Have bought this for years now and never fails to delight! Thank you to Biddenden as always.”

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Posted 6 months ago

“I’m writing this as a note for anyone considering next-day delivery with Biddenden Vineyards. Before placing the order, I specifically called to confirm whether next-day delivery was guaranteed. I was clearly assured that it would be delivered the next day—otherwise, I would have made alternative arrangements with another vineyard. We ordered eight bottles of cider to our Airbnb in Margate, expecting it to arrive as promised. Unfortunately, nothing was delivered the next day, or even the day after. When I followed up, the response changed—one person mentioned a 99% success rate, another said 95%. At that point, it was clear that what had been presented as “guaranteed” was not guaranteed at all. In reality, the order arrived almost a week later to our home address, long after we had returned. This left us without drinks for a planned evening during our stay, which was both inconvenient and disappointing. To be clear, this is not a reflection on the product itself, but purely on the delivery service and the expectations set. If timing matters, I would strongly recommend not relying on their next-day delivery claims. Very disappointing from a logistics and customer service perspective.”

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Posted 6 months ago

“Ciders really good & wine also”

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Posted 6 months ago

“Always love the service and selection from Biddenden. Love the wine but particularly the range of ciders available!”

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Posted 6 months ago

“Such a freindly place to visit. Wine is lovely, too! Alison made our birthday visit special.”

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Posted 6 months ago

“The quality of Bibbenden’s juices is outstanding. I’ve now bought several cases of different varieties and all are excellent. Also, I’ve found delivery and customer service very good. I would highly recommend their products.”

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Posted 6 months ago

“Lovely place, the bunny hunt was excellent for all the family and their apples juices and wines are delicious - we particularly love the Ortega”

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Posted 6 months ago

“Easter egg hunt was fun and good value”

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Posted 6 months ago

“I did not receive the apple juice I ordered!”

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Posted 6 months ago

“Great company, great service . Ive been dealing with Biddenden for 4 or 5 years .no complaint.”

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Posted 6 months ago

Biddenden Vineyards is rated 4.8 based on 409 reviews