Biddenden Vineyards Reviews

Name: Biddenden Vineyards
Rating: 4.82

4.8 Rating 258 Reviews

96 %

of reviewers recommend Biddenden Vineyards

4.8

Based on 258 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Biddenden Vineyards 5 star review on 4th October 2024

KATIE Hastings

Biddenden Vineyards 5 star review on 2nd August 2024

Philip Ward

Anonymous

Anonymous // 01/01/2019

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“Ortega, an excellent white wine. Perfect for drinking on a nice summer's day in the garden. Highly recommended.”

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Posted 4 weeks ago

Hi Kevin, thank you for your wonderful review! We're delighted to hear you enjoyed our Ortega wine—it's indeed a fantastic choice for a sunny day in the garden. Your recommendation means a lot to us! We hope to see you back at Biddenden soon for more delicious wine. Best, The Biddenden Team

Posted 3 weeks ago

“I discovered the delicious taste of Biddenden cider in the late 90s and always make a beeline for it when I see it in the local pubs and have even purchased online back then. Recently my partner and I discovered Kentish Kiss..... Nectar of the gods!! Realising that it was produced by Biddenens I put an order in which arrived fairly quickly....well half of the order turned up (I won't speculate on what happened to the other half of the bottles) so I called Biddenden and they immediatly realised that the box they were seeing in the photo attached to the delivery confirmation wasn't theirs and immediatly dispatched replacements.... a day or so later another box turned up which again didn't seem quite right and once again it was a part delivery (5 of 6 bottles) and again Biddenden confirmed that the delivery had been repackaged.... this time the replacement bottle turned up next day (you can't split a delivery of 1 bottle). I can't praise Biddenden enough in their efforts to deliver the most delicious cider and yes it's delicious! Thanks to everyone at Biddenden for the great service and Cider. 5 stars from me.”

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Posted 4 weeks ago

Hi there! Thank you for your amazing review and for your long-time support of Biddenden! We're so glad you discovered Kentish Kiss and enjoy our ciders as much as we do. It’s great to hear that our team was able to respond promptly to your delivery issues, as we always strive to provide the best service possible. Your compliments truly mean a lot to us! We appreciate you taking the time to share your experience, and we look forward to serving you again soon. Best, The Biddenden Team

Posted 4 weeks ago

“Love buying locally as a Kent resident myself. I enjoy buying online and also visiting the vineyard to be able to go for the self guided walk and finihsing off with a cider. My favourite vineyard and even better that they do delivery too. I got lucky with an offer and got free delivery too. I love their still box cider too. So much variety”

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Posted 4 weeks ago

Hi Shaunagh, thank you so much for leaving us a review. We're thrilled to hear you've enjoyed both visiting the vineyard and shopping online, the self-guided walk followed by a cider is one of our favourite ways to spend the day too. Delighted the still box ciders hit the spot... Cheers to supporting local! We look forward to seeing you again soon. Best, The Biddenden Team

Posted 4 weeks ago

“Perfect order, product and delivery. Have bought from this company for years now . Never fails”

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Posted 4 weeks ago

Hi Angela, thank you so much for your fantastic review! We’re thrilled to hear that you’ve been with us for years and always find our service reliable. Your support means the world to us! We look forward to serving you again soon. Thank you, The Biddenden Team

Posted 4 weeks ago

“The wine is delightful, the servic e impeccable”

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Posted 4 weeks ago

Hi there! Thank you so much for your wonderful review. We're delighted that you found our wine delightful and our service impeccable. It's always our aim to provide the best experience possible, and your kind words truly motivate us. We can't wait to welcome you back in the future! Thank you, The Biddenden Team

Posted 4 weeks ago

“Lovely little gem of a place. The ciders are gorgeous. I regularly order for home delivery. Very reason be postage and well packaged. Only had one issue with DHL which BIDDENDEN resolved very quickly.”

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Posted 4 weeks ago

Hi Debra, thank you for your lovely review! We’re so glad you consider us a little gem and that you are enjoying our ciders. It’s great to hear you’ve found our home delivery service well-packaged. We apologise again for any issues you had with DHL, but are pleased we could resolve it quickly. Your support means a lot to us, and we can’t wait to serve you again! Thank you, The Biddenden Team

Posted 4 weeks ago

“A great place with a team who really care about what they produce, great customer service.”

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Posted 4 weeks ago

Hi Mark, thank you for your fantastic review! We're so pleased to hear that you appreciate the care and dedication of our team. Great customer service is very important to us, and it's wonderful to know that it shines through. We can't wait to welcome you back to the vineyard soon! Thank you, The Biddenden Team

Posted 4 weeks ago

“Fantastic ciders probably the best I’ve tasted Only problem I encountered was delivery DHL was the courier from memory it was nearly a week to arrive and when it did all the bottles were sticky and I had to wash them off still great cider though.”

Helpful Report

Posted 4 weeks ago

Hi John, thank you for your thoughtful review! We're thrilled to hear that you think our ciders are among the best you've tasted. We're sorry to hear about the delivery issues you encountered; we understand how frustrating that can be. We'll certainly pass your feedback on to improve our service. It's great to know our ciders made it worthwhile! Thank you, and we hope to see you again soon. Best, The Biddenden Team

Posted 4 weeks ago

“Fantastic products. Super fast delivery. I love Biddendens.”

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Posted 4 weeks ago

Hi Neil, thank you for your amazing review! We're thrilled to hear that you love our products and enjoyed the speedy delivery. Your support truly means a lot to us! Best, The Biddenden Team

Posted 4 weeks ago

“I am a regular customer of Biddenden Vineyards. I love the variety of cider and apple juice and they are all delicious.And I'm always being updated with new varieties. Also when I have placed my order I usually have it delivered, as I don't live nearby and my order arrives in one or two days. I highly recommend this very friendly company.”

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Posted 4 weeks ago

Hi Margaret, thank you so much for your glowing review! We’re thrilled to hear that you’re enjoying our variety of ciders and apple juices, and it’s fantastic to know you appreciate our updates on new products. It’s wonderful to have loyal customers like you who take advantage of our speedy service. Your kind words about our team mean a lot to us! We look forward to continuing to provide you with delicious drinks. Best, The Biddenden Team

Posted 4 weeks ago

“I believe the hamper was as selected. A box of ?communion wine? was also delivered and had to be returned! A hassle for the receiver.”

Helpful Report

Posted 4 weeks ago

Thank you for your feedback! We apologise for the inconvenience with your delivery. We appreciate your understanding and will work to improve our service. Best, The Biddenden Team

Posted 4 weeks ago

“We order spicy cider as my husband really enjoy the Biddenden cider and its great that we can purchase and get it delivered, great quick service too”

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Posted 4 weeks ago

Hi Andrea, thank you for your lovely review! We're so pleased to hear that your husband enjoys our cider and that you found our delivery service swift and efficient. It's wonderful to know that we can bring a taste of Biddenden to you at home. Cheers to more enjoyable moments together! We look forward to serving you again soon. Best, The Biddenden Team

Posted 4 weeks ago

“Fantastic products especially the monks delight cider, prompt service and delivery. Have been using this company for 10 years and would always recommend.”

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Posted 1 month ago

Hi Helen, thank you so much for your glowing review and recommendation, we really appreciate your support. Really pleased you enjoy the Monks Delight! If you haven't already tried it I'd recommend our Special Reserve Cider as another member of our speciality cider range.

Posted 1 month ago

“They offer some good STILL ciders in both bottles and bag in a box. For me the sweet and medium are too sweet, but the dry is spot on. I have food allergies, so fully fined and pasteurised cider suits me, but this process does reduce some of the natural flavour.”

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Posted 2 months ago

Thank you for your review, Ken! We're glad to hear you enjoy our dry cider. We hope to see you again soon.

Posted 1 month ago

Thank you for taking the time to leave us your review Ken. Delighted you have found a favourite in the Dry cider! Thank you for supporting us.

Posted 1 month ago

“Dealing with your company was easy and pleasant. Cider was top notch. Thank you.”

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Posted 3 months ago

“Easy to use, reliable website; products always delivered within a few days; and the best cider we have ever had... we love this business!”

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Posted 4 months ago

Thank you so much for your support!

Posted 3 months ago

“I love there wine schronburger ,I first tried it at my local pub ,and have been hooked since,so i found the website,it is a seasonal wine ,so I buy a few ,it is more than I would usually pay for wine,but we'll worth treating yourself .I love it”

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Posted 4 months ago

Thank you Beverley. It's certainly a favourite and we're delighted we can now share the new vintage with you. We hope you enjoy!

Posted 3 months ago

“Biddenden vineyards know how to please customers, good service and delivery ,the products are are really good and reasonably priced , well done Biddenden vineyards....”

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Posted 4 months ago

“Excellent company easy to order what you require with very fast delivery and well packaged,for me the best apple juice I have tried at a price I think is very fair.”

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Posted 4 months ago

Hi Jeff, thank you very much for your kind words, we really appreciate your support of our business

Posted 3 months ago

“Friendly, efficient service by people passionate about their business”

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Posted 4 months ago

Thank you Peter! We really appreciate your support

Posted 3 months ago

Biddenden Vineyards is rated 4.8 based on 258 reviews