Biddenden Vineyards Reviews

Name: Biddenden Vineyards
Rating: 4.82

4.8 Rating 288 Reviews

96 %

of reviewers recommend Biddenden Vineyards

4.8

Based on 288 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Biddenden Vineyards 5 star review on 4th October 2024

KATIE Hastings

Biddenden Vineyards 5 star review on 2nd August 2024

Philip Ward

Anonymous

Anonymous // 01/01/2019

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“I tried Biddenden Cider while stopping over at the Blackhorse inn in Maidstone, beautiful product. On return to Northern Ireland I placed an online order which arrived very promptly, pleasent surprise. Excellent product and excellent service from the great team at Biddenden Vineyards.”

Helpful Report

Posted 6 days ago

We're so pleased you enjoyed our cider whilst at the Blackhorse Inn Trevor and it was a pleasure to ship it to you in Northern Ireland! We hope to send you more again soon From Team BV

Posted 6 days ago

“consistent handling of a superb product from production to delivery”

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Posted 3 weeks ago

We're glad you were pleased with our product and service Brian. Its a pleasure to send you our wine From Team BV

Posted 3 weeks ago

“Love my cider selection. Also love a visit when down that way. But really good postal service available too.”

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Posted 3 weeks ago

Thanks Debra. It's great to welcome visitors here but really pleased we can get cider to your home too! From Team BV

Posted 3 weeks ago

“Delicious wine. Had a problem with delivery but emailed Biddenen and it was sorted out quickly with no fuss. Will definitely be using again.”

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Posted 1 month ago

Thank you for your review Lisa and I'm glad we could sort the delivery Thanks again for ordering from us From Team BV

Posted 1 month ago

“Bought a bottle of mead and some cider following a holiday trip to the area. arrived promptly and well packaged and delicious.”

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Posted 1 month ago

We're really pleased you were able to visit us Mark, and thank you for the positive reviews! From Team BV

Posted 1 month ago

“The 2 boxes of cider I ordered arrived quickly. I lioke them both, but especially the Monk's Delight which is uniquely flavoured and strongly delicious. You had another outstanding strong cider - Special Reserve - which i particularly liked, but it seems to have disappeared.”

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Posted 1 month ago

Thank you for your review and were really pleased you like our ciders! Our Special Reserve Cider is still available on the website in a 75cl bottle, and is matured in Oak Whiskey barrels to give that delicious rich, smoky flavour! From Team BV

Posted 1 month ago

“Impeccable service! Wine ordered one day and received the following - thank you!”

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Posted 1 month ago

Thank you for your wonderful review! We're thrilled to hear about our impeccable service and your swift delivery experience. We always strive to deliver promptly! Team BV

Posted 1 month ago

“Excellent apple juice!”

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Posted 1 month ago

Thanks Mark. We think it is rather excellent too! From Team BV

Posted 1 month ago

“I have only visited the Vineyard shop and sampled the Kentish Kiss cider which is a lovely cider.”

Helpful Report

Posted 1 month ago

We're really pleased you came to visit the Vineyard shop Kevin. Hopefully we will see you again! From Team BV

Posted 1 month ago

“Order arrived swiftly! I had ordered the Elderpear cider because I tried it whilst eating out at Leeds Castle. It is now a summer favourite for myself , ny partner and 3 adult sons. Definitely putting another order in very soon!”

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Posted 1 month ago

Thank you for your review Jayne, we're really pleased we have created a new family favourite for you all! From Team BV

Posted 1 month ago

“We purchased a voucher for your vineyards afyer we experienced really great customer service at your stall at Biddenden Tractor Festival. Lovely staff”

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Posted 1 month ago

Thanks Victoria. We will make sure the team know their service was appreciated From Team BV

Posted 1 month ago

“A great place to visit for a wonderful lunch and tasting session. Wine or Cider, or soft drinks, the choice is yours. Great customer service from the online shop too. Recommended”

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Posted 2 months ago

Thank you for your review Charles. We agree with you its a wonderful lunch and tasting venue! We're really pleased you would recomend our online shop too! From Team BV

Posted 2 months ago

“Excellent service and cider 🍻, thank you 😀”

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Posted 2 months ago

Thanks Sally, we think the cider is excellent too! Team BV

Posted 2 months ago

“We found this brand of juice at a fruit stand and immediately looked them up in hopes if finding them online. When we did, we ordered at least a dozen because it's quite simply the best! Ordering and shipping was quick and easy and they were also quick to solve any queries we had.”

Helpful Report

Posted 2 months ago

Thank you for your review Alison, we are so pleased you think our juices are the best! Team BV

Posted 2 months ago

“Didn't go to the vineyard itself. Purchased online. Voucher wasn't to hard to find. Purchased the self guided tour. On the website said can pay an extra 5pp for upgrade to 2 extra wine tasters. However you can only purchase the normal self guided and have to pay the extra on the day for the upgrade. Should be an option of what one you can pick to avoid having to pay extra on the day. It was a present for someone and had to explain all this to them about the upgrade as it wasn't included in the voucher. But smooth transaction”

Helpful Report

Posted 2 months ago

Thanks for your review, we will shortly be launching a new voucher on our website for a Self Guided Tour with 6 tastings From Team BV

Posted 2 months ago

“After ordering, I was kept informed of when my order would arrive, I enjoyed the apple juice, but found that the finish was a little too sweet.”

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Posted 2 months ago

“Very pleased with service provided.Surprised by swiftness of delivery and would recommend to all and sundae.Carry on with your present ethos and am sure your business will go from strength to strength.Thank you.”

Helpful Report

Posted 2 months ago

Thanks for your review and really pleased you were happy with how swiftly your delivery arrived with you From Team BV

Posted 2 months ago

“Delicious cider and apple juice best I’ve ever tay”

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Posted 2 months ago

Thanks for your review Lizzie. We're really happy you enjoyed the Apple Juice and Cider! From Team BV

Posted 2 months ago

“Great cider so many different flavours sets apart from the norm chilled on a sunny day whats not to like hard to beat,excellent delivery service I well reccomend..”

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Posted 2 months ago

Thanks for your review Patricia! We're really pleased you're enjoying the different flavours and they're all from real fruit so whats not to love! Team BV

Posted 2 months ago

“I've been purchasing wines and juices for over 3 years .I find the company 1st class on service and delivery,and not forgetting the products ,which are superb.”

Biddenden Vineyards 5 star review on 13th August 2025

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Posted 2 months ago

Philip, thank you so much for your review. We are so pleased you are so positive about the service you recieve and the products you purchase from us. Its a pleasure to have you as a customer! Many thanks Team Biddenden

Posted 2 months ago

Biddenden Vineyards is rated 4.8 based on 288 reviews