Biddenden Vineyards Reviews

Name: Biddenden Vineyards
Rating: 4.82

4.8 Rating 265 Reviews

96 %

of reviewers recommend Biddenden Vineyards

4.8

Based on 265 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Biddenden Vineyards 5 star review on 4th October 2024

KATIE Hastings

Biddenden Vineyards 5 star review on 2nd August 2024

Philip Ward

Anonymous

Anonymous // 01/01/2019

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“Always very punctual service and a handwritten thank you token as a personal touch. Wine and cider extremely good as well of course.”

Helpful Report

Posted 2 weeks ago

“One of the few vineyards in the UK to produce the Orgata grape. An easy to use website. Delivery was efficient and the wine nicely packaged but..... for the 2nd time running the box was bashed and had a hole in the side. Fortunatly the contents were okay but the wine was a present, so did not look particuarly nice!”

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Posted 2 weeks ago

“I have not tried a better apple juice than Biddenden Vineyards if you like apple juice it's well worth a try,easy to order,well priced and excellent short delivery times,have not been disappointed in approx two years.”

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Posted 2 weeks ago

Hi Jeff, thank you so much for your fantastic review! We’re thrilled to hear that you’ve enjoyed our apple juice and that the ordering process has been smooth for you. It's wonderful to know we've met your expectations over the past two years! We truly appreciate your support and look forward to serving you again. Best wishes, Team Biddenden Vineyards

Posted 2 weeks ago

“Hi the pear juice is lovely - going to order some more soon. I initially ordered 12 x litre bottles of juice but 1 tray came instead of the smaller bottles - there should have been 2 trays but I emailed and telephoned and this was rectified with the second tray just after the Bank Holiday. Brilliant service and lovely people to deal with and actually the maller bottles will be better as can put in the camper van more easily for holidays Thank you again best wishes Mel”

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Posted 2 weeks ago

Hi Melanie, thank you for your lovely review! We’re delighted to hear you enjoyed our pear juice and that our team was able to help resolve your order promptly. It sounds like the smaller bottles will indeed be perfect for your holidays in the camper van! We look forward to serving you again soon. Best wishes, Team Biddenden Vineyards

Posted 2 weeks ago

“Thus one of our favourite sparkling wines. Not too sweet with balanced light fruity and floral flavours.”

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Posted 2 weeks ago

Hi Robert, thank you for your glowing review! We're so glad to hear you enjoy our sparkling wine and that it is your favourite! Cheers, Team Biddenden Vineyards

Posted 2 weeks ago

“Quality vineyard! Interesting wines; great ciders.”

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Posted 2 weeks ago

Hi there! We're thrilled to hear you enjoyed our vineyard and found our wines and ciders interesting! Your feedback really brightens our day and inspires us to keep creating. We can’t wait to welcome you back for more tasting adventures! Cheers, Team Biddenden Vineyards

Posted 2 weeks ago

“Always fast and great service from these guys n gals and the sparkling biddies I highly recommend, lovely crisp taste and thank you card inside is a nice touch 👍🍺”

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Posted 2 weeks ago

Hi Nigel, thank you for your fantastic review! We're so pleased to hear you enjoyed the sparkling Biddies and found our service to be quick and friendly. It’s all about those little touches, and we’re glad you appreciated the thank you card! Cheers, Team Biddenden Vineyards

Posted 2 weeks ago

“Ortega, an excellent white wine. Perfect for drinking on a nice summer's day in the garden. Highly recommended.”

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Posted 1 month ago

Hi Kevin, thank you for your wonderful review! We're delighted to hear you enjoyed our Ortega wine—it's indeed a fantastic choice for a sunny day in the garden. Your recommendation means a lot to us! We hope to see you back at Biddenden soon for more delicious wine. Best, The Biddenden Team

Posted 1 month ago

“I discovered the delicious taste of Biddenden cider in the late 90s and always make a beeline for it when I see it in the local pubs and have even purchased online back then. Recently my partner and I discovered Kentish Kiss..... Nectar of the gods!! Realising that it was produced by Biddenens I put an order in which arrived fairly quickly....well half of the order turned up (I won't speculate on what happened to the other half of the bottles) so I called Biddenden and they immediatly realised that the box they were seeing in the photo attached to the delivery confirmation wasn't theirs and immediatly dispatched replacements.... a day or so later another box turned up which again didn't seem quite right and once again it was a part delivery (5 of 6 bottles) and again Biddenden confirmed that the delivery had been repackaged.... this time the replacement bottle turned up next day (you can't split a delivery of 1 bottle). I can't praise Biddenden enough in their efforts to deliver the most delicious cider and yes it's delicious! Thanks to everyone at Biddenden for the great service and Cider. 5 stars from me.”

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Posted 1 month ago

Hi there! Thank you for your amazing review and for your long-time support of Biddenden! We're so glad you discovered Kentish Kiss and enjoy our ciders as much as we do. It’s great to hear that our team was able to respond promptly to your delivery issues, as we always strive to provide the best service possible. Your compliments truly mean a lot to us! We appreciate you taking the time to share your experience, and we look forward to serving you again soon. Best, The Biddenden Team

Posted 1 month ago

“Love buying locally as a Kent resident myself. I enjoy buying online and also visiting the vineyard to be able to go for the self guided walk and finihsing off with a cider. My favourite vineyard and even better that they do delivery too. I got lucky with an offer and got free delivery too. I love their still box cider too. So much variety”

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Posted 1 month ago

Hi Shaunagh, thank you so much for leaving us a review. We're thrilled to hear you've enjoyed both visiting the vineyard and shopping online, the self-guided walk followed by a cider is one of our favourite ways to spend the day too. Delighted the still box ciders hit the spot... Cheers to supporting local! We look forward to seeing you again soon. Best, The Biddenden Team

Posted 1 month ago

“Perfect order, product and delivery. Have bought from this company for years now . Never fails”

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Posted 1 month ago

Hi Angela, thank you so much for your fantastic review! We’re thrilled to hear that you’ve been with us for years and always find our service reliable. Your support means the world to us! We look forward to serving you again soon. Thank you, The Biddenden Team

Posted 1 month ago

“The wine is delightful, the servic e impeccable”

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Posted 1 month ago

Hi there! Thank you so much for your wonderful review. We're delighted that you found our wine delightful and our service impeccable. It's always our aim to provide the best experience possible, and your kind words truly motivate us. We can't wait to welcome you back in the future! Thank you, The Biddenden Team

Posted 1 month ago

“Lovely little gem of a place. The ciders are gorgeous. I regularly order for home delivery. Very reason be postage and well packaged. Only had one issue with DHL which BIDDENDEN resolved very quickly.”

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Posted 1 month ago

Hi Debra, thank you for your lovely review! We’re so glad you consider us a little gem and that you are enjoying our ciders. It’s great to hear you’ve found our home delivery service well-packaged. We apologise again for any issues you had with DHL, but are pleased we could resolve it quickly. Your support means a lot to us, and we can’t wait to serve you again! Thank you, The Biddenden Team

Posted 1 month ago

“A great place with a team who really care about what they produce, great customer service.”

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Posted 1 month ago

Hi Mark, thank you for your fantastic review! We're so pleased to hear that you appreciate the care and dedication of our team. Great customer service is very important to us, and it's wonderful to know that it shines through. We can't wait to welcome you back to the vineyard soon! Thank you, The Biddenden Team

Posted 1 month ago

“Fantastic ciders probably the best I’ve tasted Only problem I encountered was delivery DHL was the courier from memory it was nearly a week to arrive and when it did all the bottles were sticky and I had to wash them off still great cider though.”

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Posted 1 month ago

Hi John, thank you for your thoughtful review! We're thrilled to hear that you think our ciders are among the best you've tasted. We're sorry to hear about the delivery issues you encountered; we understand how frustrating that can be. We'll certainly pass your feedback on to improve our service. It's great to know our ciders made it worthwhile! Thank you, and we hope to see you again soon. Best, The Biddenden Team

Posted 1 month ago

“Fantastic products. Super fast delivery. I love Biddendens.”

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Posted 1 month ago

Hi Neil, thank you for your amazing review! We're thrilled to hear that you love our products and enjoyed the speedy delivery. Your support truly means a lot to us! Best, The Biddenden Team

Posted 1 month ago

“I am a regular customer of Biddenden Vineyards. I love the variety of cider and apple juice and they are all delicious.And I'm always being updated with new varieties. Also when I have placed my order I usually have it delivered, as I don't live nearby and my order arrives in one or two days. I highly recommend this very friendly company.”

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Posted 1 month ago

Hi Margaret, thank you so much for your glowing review! We’re thrilled to hear that you’re enjoying our variety of ciders and apple juices, and it’s fantastic to know you appreciate our updates on new products. It’s wonderful to have loyal customers like you who take advantage of our speedy service. Your kind words about our team mean a lot to us! We look forward to continuing to provide you with delicious drinks. Best, The Biddenden Team

Posted 1 month ago

“I believe the hamper was as selected. A box of ?communion wine? was also delivered and had to be returned! A hassle for the receiver.”

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Posted 1 month ago

Thank you for your feedback! We apologise for the inconvenience with your delivery. We appreciate your understanding and will work to improve our service. Best, The Biddenden Team

Posted 1 month ago

“We order spicy cider as my husband really enjoy the Biddenden cider and its great that we can purchase and get it delivered, great quick service too”

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Posted 1 month ago

Hi Andrea, thank you for your lovely review! We're so pleased to hear that your husband enjoys our cider and that you found our delivery service swift and efficient. It's wonderful to know that we can bring a taste of Biddenden to you at home. Cheers to more enjoyable moments together! We look forward to serving you again soon. Best, The Biddenden Team

Posted 1 month ago

“Fantastic products especially the monks delight cider, prompt service and delivery. Have been using this company for 10 years and would always recommend.”

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Posted 2 months ago

Hi Helen, thank you so much for your glowing review and recommendation, we really appreciate your support. Really pleased you enjoy the Monks Delight! If you haven't already tried it I'd recommend our Special Reserve Cider as another member of our speciality cider range.

Posted 2 months ago

Biddenden Vineyards is rated 4.8 based on 265 reviews