Betfair Reviews

Name: Betfair
Rating: 4.68

4.7 Rating 7,756 Reviews

97 %

of reviewers recommend Betfair

Company Reviews

Metrics

Info

4.7

Based on 7,756 reviews

Customer Service
Communication Channels	Live Chat

Visit Website

Phone:

0344 871 0000

Email:

rebecca.shuai@betfair.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Join today get 7/1 on utd to win, but wait it's not actually 7/1 back it's 6/4 and the rest is in free bets. Sod you withdrew the cash straight away”

Helpful Report

Posted 11 years ago

“Website in constant crash mode, can't see my bets 2 hours after a race, and I still can't see them!!!! Avoid this site, your not missing much”

Helpful Report

Posted 11 years ago

“ABSOLUTE JOKE. AVOID AVOID AVOID. Been with another bookmaker for over 5 years, was drawn by a 'Match your bet offer for Grand National' even though my friends advised me against this sites INCOMPETENCE . Not only did they not honour this offer 4 hours prior to the race (they recommend 2 hours), they wouldn't let me view my bets and displayed 'Well, this is awkward'. Will never use again.”

Helpful Report

Posted 11 years ago

“Completely incompetent service reps. Website crashes regularly, avoid avoid avoid.”

Helpful Report

Posted 11 years ago

“I left paddy power due to the 'cash out' issues when all bets where winning, moved to betfair and it's even worse, games set to 'suspended' when clearly from the action being provided in the 'match' window there was no reason for the game and whole acca to be suspended, preventing cash out and only coming back when other games reduce their risk. Dealt with what can only be described as either a bot or a disgruntled customer service rep via email with BS responses and closed account. If your looking for a fair cash out site avoid this one is my advice”

Helpful Report

Posted 11 years ago

“There slots are a fix”

Helpful Report

Posted 11 years ago

“very poor”

Helpful Report

Posted 11 years ago

“Very Good!”

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Posted 11 years ago

“Good odds”

Helpful Report

Posted 11 years ago

“Good odds”

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Posted 11 years ago

“RUBBISH SIGNED UP FOR THE PROMOTION ON CAPITAL CUP FINAL DAY and deposited 100pounds to find out wouldn't get the promotion that was on advert the customer service team were awful saying all we can do is apologise well withdrew all my money so they hold for 2-5days laughable when I spend 800pound a month betting there loss but joined paddypower and they actually are helpful and give what they offer.”

Helpful Report

Posted 11 years ago

“The best”

Helpful Report

Posted 11 years ago

“Signed up for one of there promotions - didnt get it. Complained to customer service - no reply from them.”

Helpful Report

Posted 11 years ago

“I would like to inform people too stay clear of this bookmaker!! I have been on live chat for over 1 hour last night explaining that the arcade game I tryed to play on my Samsung s5 device ... took the £2 stake 6 times and the reels didn't spin and I got an error code instead. I was told by live online chat that within 24 hours I will get an email when they look into it... 24 hours passed and I got no email so back to live chat I was making my point for over 2 hours getting stressed out and after all this time the supervisor offered me £12 back and I said after wasting 3 hours of my time what gesture of goodwill are you offering... They offered me a further £3 which I found as an insult! So I declined it and asked for my £12 and to keep there £3 ... And was told I have to bet the £12 in the sportsbook as the £12 doesn't get returned in any winning bet.. I ended up closing my account along with 3 of my friends accounts... Stay well clear of this site!! As either it's a scam site or supervisor didn't handle situation properly.”

Helpful Report

Posted 11 years ago

“Always been very happy with the odds and the support is excellent. Had a small issue and it was cleared up promptly. Only downside is some site speed issues but those have mainly been sorted.”

Helpful Report

Posted 11 years ago

“Games did not work correctly and very poor customer service. From what I saw when it did work it looks like the games are fixed. Glad I left when I did :-)”

Helpful Report

Posted 11 years ago

“Stay clear blackjack rigged 2 hell this company will have u in the poor hoose matter weeks U HAVE BEEN WARNED”

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Posted 11 years ago

“The name says it all. bet fair”

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Posted 11 years ago

“good.”

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Posted 11 years ago

“Disgusted with the service and I had my sportsbook account reduced to nil within a few bets. I would never recommend you to anyone else.”

Helpful Report

Posted 11 years ago

Betfair is rated 4.7 based on 7,756 reviews