Betfair Reviews

Name: Betfair
Rating: 4.69

4.7 Rating 7,734 Reviews

0 %

of reviewers recommend Betfair

Company Reviews

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4.7

Based on 7,734 reviews

Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week

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Phone:

0344 871 0000

Email:

rebecca.shuai@betfair.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Crashes constantly (Especially when you hit certain wins) on slot games) Often doesn’t continue where you left off. I particularly love how These guys have programmed the slots games to lead you on with hints of a bonus towards the end of your game, to encourage you to deposit again…It also has a laughable way of giving you next to nothing in high bet spins during bonuses. Best stick to 10p and 20p as it goes dead anywhere beyond that. Has a real ‘Lead you on ‘ technique that offers you nothing more than disappointment and empty promises. If you ever cash out you will be punished with 0 wins until it has reclaimed ever penny.”

Helpful Report

Posted 8 months ago

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Helpful Report

Posted 8 months ago

“You guys are not fair at all. I’m -£3k over 9 months. Casino games just ripoff. 99% takes the money. And 1% pays back. Absolutely disgusting! Not recommend to anyone. BE AWARE OF BETFAIR!”

Helpful Report

Posted 9 months ago

“Horrible company! Suspend account and ask for tons of private details ! Refuse to give bonus spins. ! AVOID !!!!!”

Helpful Report

Posted 9 months ago

“Can’t understand any good reviews on betfair frankly The truth about betfair is dire and simple - THIS IS A SUPER BRUTAL INSOLENT SCAM ALL BY ALL !!!!!! And yes, i will repeat - this is a scam The fact that this is part of paddy power and they are registered in the uk shouldn’t serve to reassure anyone. Don’t get misled Being part of paddy power is yet enough to avoid like a plague and be leery. Or in short - paddy power means you must stay away The fact they are registered in the uk is a great blooper and such companies of course shouldnt be, as they are scammers who know what they’re doing, they are ruthless, cynical, and will never change. Their slots are rigged. Their practices and conduct are oriented on one thing only - to ruin you and show you the middle finger laughing. They will drain the last penny of you. You wanna bet? You will lose if you think it won’t happen to you. Therefore they are. It’s their only goal. It’s a predatory rapacious hoax. No ethics, no honesty, no transparency. Just scam. And they won’t stop until you go broke They are the worst of the worst. Due to being registered in the uk, their modus operandi is different from the other scammers registered overseas, which means that the withdrawals will be paid. But there will be none or very little of such. Don’t worry. They don’t like paying. They like to take. And they have their ways to always achieve it. It’s a scam site. Shady like anything else which has in common with paddy power is. You’ve been warned now. You wanna lose and cry, play with betfair. If you choose honesty and safety rather than getting scammed, I am sure you will easily find a more relevant gambling site in the UK, where you can lose of course, but you can also win too. With betfair it’s impossible. There you can only lose and if you don’t trust this review, you will lose. And it will hurt. Huge warning to everyone in the UK. BETFAIR IS A SCAM !!!!”

Helpful Report

Posted 10 months ago

“Betfair have all my data but after 20 years asked for a copy of my passport or driving license citing a Gambling Commission requirement. This is incorrect as the GC state Betfair can use available online data like Electoral roll to verify customers. They refused to do this and insisted on documents were sent to their Indian call centre. I refused on security grounds. My account is now closed. The support centre were completely unhelpful. I opened an MGM account in less than 3 minutes without a passport request!”

Helpful Report

Posted 1 year ago

“Worse costumer service ever each time i try to contact them they always say extremely busy never an available agent and is all via chat not even a phone number is all robot very disappointed.”

Helpful Report

Posted 1 year ago

“Bunch of crooks !!! 179. For 3 . At 2.62”

Helpful Report

Posted 1 year ago

“Criminals. Do not waste your time and money. A tennis bet with + 7 handicap on a heavy outsider was changed in - 7 handicap (at the same odds). Fraud company.”

Helpful Report

Posted 1 year ago

“Horrible company. Using their chat service after my account got hacked was a nightmare experience getting bounced around for 3 hours. The last representative then closed the chat on me. They suspended my account without telling me they were going to do so. Extremely unhelpful and I've now lost my money due to lack of security on this site.”

Helpful Report

Posted 1 year ago

“They will accept bets even after an event is over. Don't use these guys. Pick a trusted betting agency.”

Helpful Report

Posted 1 year ago

“I joined up with these clowns today, had my 50 free spins and won just over £9, I opted for a Tesco voucher...because of this I got £2 extra so I was able to opt for a £10 Tesco voucher which said I would receive in 2mins with £1.30 still left as credit on my account...I never got that token at all!...instead I got an email saying that my account had been closed which is inline with terms and conditions (as an excuse)....it looks to me like they didn't want me to win this money so they cancelled my account instead, no other reason...I'd literally just joined up! Then I saw many other identical reviews everywhere about betfair! If I had won nothing, my account would be fine! Absolute scammers...avoid at all cost! Date of experience: 19 October 2023”

Helpful Report

Posted 1 year ago

“Poor service. Copy and pasted answers that aren't relevent to the question asked.”

Helpful Report

Posted 1 year ago

“Stay well away from this corrupt company spent well over 800 pounds in 2 weeks don't think I've wan more than 20pounds you ain't going to win anything there just out to scam you and don't even bother trying to talk to the help chat online cause half of them are just brain dead or something you ask a question yet they respond with a totally different answer to what you had asked in the beginning”

Helpful Report

Posted 1 year ago

“"Unreliable company, as soon as I won 5 consecutive times, they set betting limits of £66 per game. Truly unreliable."”

Helpful Report

Posted 1 year ago

“Asked my son to write this review I wanted to increase my funds limit to 3k from 1k was asked to provide self assessment as well as proof of funds and documentation. Provided all the necessary information required explained it's a online wholesellers company When I logged in to betfair my account was suspended contacted live chat was told to wait few hours as they will review my account And then got this email below for permenetly closed When asked was asked not to message betfair support again. On live chat wrote my name and nbsp then refused to state what nbsp stands for. .refused entry and stated its outside risk criteria but won't explain what it means. No one willing to explain or help or work around this matter. As below email states this can't be challenge not sure what to challenge if I do not even know Thank you for your co-operation to date. Upon review of your account and the documentation received, a business decision has been made to maintain permanent closure over your account, as the account has been deemed to no longer meet Betfair’s risk criteria. I'm afraid we wouldn't be able to divulge specific details pertaining to the closure as this is not made available to us. What I can confirm is that the decision was made in line with our Terms and Conditions and I'm afraid isn't something that can be appealed. I understand that this is not the answer you were hoping for and I do apologise for the overall negative experience you have endured. Kind Regards, Betfair Team”

Helpful Report

Posted 1 year ago

“Useless company. Dodgy af, locked me out of most promotions and I wasn’t even told why. Pinball prize machine is the most fixed free game I’ve seen across any betting site. No idea how it has 4.7 stars on here”

Helpful Report

Posted 1 year ago

“App is dodgy allows cash out on bets that have already won, also altered one of my bets I placed Pre game and wouldn't sort the issue out. Told me to screenshot my bets then I can prove the issues happening.”

Helpful Report

Posted 1 year ago

“Worst experience , provided documents when account got blocked but when ever chat with their team keep on telling their team is reviewing documents …. Better try other options and if their team can’t sort on what basis we can invest funds and it may get blocked”

Helpful Report

Posted 1 year ago

“the new format is awful to find results”

Helpful Report

Posted 1 year ago

Betfair is rated 4.7 based on 7,734 reviews