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Best4Flooring Reviews

4.8 Rating 6,023 Reviews
95 %
of reviewers recommend Best4Flooring
4.8
Based on 6,023 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Best4Flooring Reviews

About Best4Flooring:

Best4flooring is a leading e-commerce retailer of flooring products with a wide range of luxury vinyl, cushioned flooring, laminate, wood, rugs and mats.

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Phone:

0161 480 1296

Email:

reviews@best4flooring.co.uk

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The quality of the flooring was good but there was a tear in the vinyl which thankfully was at one end and able to be cut off.Delivery was a day late despite being ordered a week earlier and a delivery date option being given.
Helpful Report
Posted 9 months ago
Hi Alan Thank you for taking time to provide a review We are delighted to hear how much you like the flooring and apologise for an issues that you experienced with the delivery. The courier tries their best to ensure that all orders are delivered on time and safely however sometimes due to elements beyond their control can experience delays. We are sorry to hear there was also some damage that occurred. Our sales team are always happy to help if there are any problems with you order upon delivery. We are pleased to hear that you managed to install the flooring. We hope you enjoy the flooring and to welcome you back for any future projects Kindest Regards Best4Flooring
Posted 9 months ago
Good quality & the best price, plus delivery options were good.
Helpful Report
Posted 9 months ago
Hi Zoe Thank you for your kind words and 5 star review We are delighted to hear how much you like the quality and price of the flooring. We work hard to provide an excellent service and your words mean a lot to us. We hope you enjoy the flooring and to welcome you again for any future projects Kindest Regards Best4Flooring
Posted 9 months ago
Ordering was easy, comms not as great (hence 4 stars) as I had to chase for a delivery date but they replied quickly and delivery was confirmed. It arrived when predicted and I got a text message the day before to give me a rough time so I was not hanging around all day for it! Flooring itself was packed well, design is as expected and it's already fitted in my bathroom - very pleased with it.
Helpful Report
Posted 9 months ago
Thank you for taking time to leave a review We are sorry to hear that we didn't quite make your experience 5 stars. The delivery date is requested by the customer when the order is placed online and confirmation is sent with the requested delivery date as soon as the order is sent. We apologies if you didn't not receive this. It is sent automatically from the system so could have gone into your junk mail . We are so pleased to hear that this was quickly rectified and that delivery went smoothly. . We hope you enjoy the flooring and to welcome you back for any future projects Kindest Regards Best4Flooring
Posted 9 months ago
Not fitted yet waiting for plumber etc but delivery was very good
Helpful Report
Posted 10 months ago
Hi Jacky Thank you for taking time to leave a review We are so pleased to hear how good the delivery was. We work hard with our couriers to provide an excellent service from start to end. We hope that once it is fitted that you enjoy your flooring and to welcome you back for any future projects Kindest Regards Best4Flooring
Posted 9 months ago
The Lino was partly damaged.
Helpful Report
Posted 10 months ago
Hi Shams Thank you for leaving a review We are sorry to hear that you order was received partly damaged Whilst the warehouse does their best to makes sure the flooring is well protected and 99% of all orders are delivered safely we cannot always 100% guarantee this due to transportation. Please do not hesitate to contact our sales team if you wish to discuss this further and they will be happy to help Kindest Regards Best4Flooring
Posted 10 months ago
So had a slight problem with the vinyl, it was checked on delivery and found to have damaged,(probably damaged in transit) contacted the company whom offered to replace it or issue a part refund if it was not returned, as it happened I had ordered more than was necessary and took the part refund. The company were fantastic from start to finish, and the vinyl flooring again fantastic product, easy to lay, didn't need the damaged piece in the end. Thank you guys
Helpful Report
Posted 10 months ago
Hi Gary We are delighted to hear how much you like the flooring and how good the service was. We apologise for any issues that you experienced with the delivery. The courier tries their best to ensure that all orders are delivered on time and safely however cannot always 100% guarantee no issues during transport We are so pleased to hear that our customer service teams was able to resolve this for you and they thank you for your support. We hope you enjoy the flooring and to welcome you back for any future projects Kindest Regards Best4Flooring
Posted 10 months ago
Very pleased with my flooring for my bathroom. It was easy to order and the customer service was very good and when there was a delivery problem they resolved the problem quickly and reimbursed the delivery fee. All-in-all very satisfied & would definitely order from them again.
Helpful Report
Posted 11 months ago
Hi Alison Thank you for taking time to leave a review We are delighted to hear how much you like the flooring and apologise for an issues that you experienced with the delivery. The courier tries there best to ensure that all orders are delivered on time and safely however sometimes due to elements beyond their can experience delays. We are so pleased to hear that our customer service team was able to resolve this for you and how satisfied you are with the service We hope you enjoy the flooring and to welcome you again for any future projects Kindest Regards Best4Flooring
Posted 11 months ago
Fast delivery. Easy to use website. Shame the lino flooring I bought is really yellow rather than white. Colour is the biggest obstacle to buying online. Everything else, price and service was top notch.
Helpful Report
Posted 1 year ago
Hi Angela Thank you for taking time to leave a review We are delighted to hear how fast the delivery was and how easy the website was to use We do our best to provide great website images, these are included to represent how the product might look in a particular setting but there are so many factors that change how that same flooring might look in your home. A website image can appear completely different on one device/computer screen to another. The lighting on the lifestyle photo could be artificial lighting from a studio or it could be natural lighting from an actual installation. The colour white comes in difference shades just as paint therefore we advise to order a free of charge sample to ensure its the correct colour for your home. The flooring looks great in your bathroom and cannot see any yellow in the pictures provided. We do hope you enjoy the flooring and to welcome you again for any future projects Kindest Regards Best4Flooring
Posted 11 months ago
Delivered on timee as expected. Website easy to use.
Helpful Report
Posted 1 year ago
Hi David Thank you for taking time to leave a review We are pleased to hear how easy the website was to use and how promptly the order was delivered We hope you enjoy your flooring and to welcome you back again for any future projects Kindest Regards Best4Flooring
Posted 1 year ago
Thank you for sending me the sample but, unfortunately, it is much darker than I had expected so is not suitable.
Helpful Report
Posted 1 year ago
Hi Jennifer Thank you for taking time to leave a review We are disappointed to hear that the sample was darker than expected We do our best to provide great website images, these are included to represent how the product might look in a particular setting but there are so many factors that change how that same flooring might look in your home. A website image can appear completely different on one device/computer screen to another. The lighting on the lifestyle photo could be artificial lighting from a studio or it could be natural lighting from an actual installation. Our friendly customer service team are happy to provide any help that you may need to find your perfect flooring Kindest Regards Best4Flooring
Posted 1 year ago
Good selection on website and easy to use. samples are a good size and arrived in good time. Ordering, quick and delivered as requested.
Helpful Report
Posted 1 year ago
Hi Dave Thank you for taking time to leave a review We are delighted to hear how much you like the samples and how easy the website is to use. We work hard to provide large quality samples to help you choose your perfect flooring. Our friendly customer service team are always willing to help If you have any question relating to the samples or flooring. Kindest Regards Best4Flooring
Posted 1 year ago
Excellent product, delivered when promised.
Helpful Report
Posted 1 year ago
Hi Kevin Thank you for leaving a review We are delighted to hear how much you like the flooring and easy delivery was. We work hard to provide the best service from start to finish. We hope you enjoy your flooring and to welcome you back again for any future flooring needs Kindest Regards Best4Flooring
Posted 1 year ago
Good product and delivery
Helpful Report
Posted 1 year ago
Hi Dee Thank you for taking time to leave a review We are delighted to hear your feedback and hope to welcome you back for any of your future flooring needs Kindest Regards Best4Flooring
Posted 1 year ago
I've received 2 samples - awating one other to arrive - still to decide
Helpful Report
Posted 1 year ago
Hi Mandy Thank you for leaving a review. We are sorry to hear that you haven't received one of your samples. Our sales team have contacted you to confirm it is this sample hasn't been received so the sample can be sent again Kind Regards Best4Flooring
Posted 1 year ago
Really great Sample service. Chose my floor and tried to order, only to find the courier has slapped a Highlands and Islands postage of £64 onto my £56 flooring item. I live in the north of Scotland (neither highland nor island). I tried customer service to see if I could get postage reduced. They couldn’t help as postage price set by courier. So unfortunately for me and Best4flooring, I won’t be ordering.
Helpful Report
Posted 1 year ago
Hi Julie Thank you for your lovely review of our samples We are sorry to hear that the cost for delivery was too expensive. Our courier partners set the delivery areas and the cost therefore we are unable to reduce the delivery charge. We do provide an option to collect from our warehouse and book your own courier collection if you are able to find this at a cheaper cost. Whilst we cannot offer a discount for the delivery. We run different sales online where you can save 10% on selected flooring. If you checkout our website your flooring may be included in this sale. Wishing you all the best with your flooring search. Kind Regards Best4Flooring
Posted 1 year ago
Arrived yesterday instead of last Wednesday because UPS didn't like our address so changed it and the postcode. Big hassle to get that corrected back. Haven't opened the package yet as am awaiting a man to lay it.
Helpful Report
Posted 1 year ago
I ordered a sample which arrived promptly and was just perfect. I shall probably be ordering once i've worked out how much lino i need.
Helpful Report
Posted 1 year ago
service was great, goods were fine . delivery expected on the 6th didn't arrive till the 8th. Well packaged.
Helpful Report
Posted 1 year ago
Easy to order, just a shame it didn't arrive the day I had asked for and was told it would arrive! Even paid extra for that!!!
Helpful Report
Posted 1 year ago
Sample vinyl flooring are a decent size and delivery was good.
Helpful Report
Posted 1 year ago
Best4Flooring is rated 4.8 based on 6,023 reviews