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Best4Flooring Reviews

4.8 Rating 6,277 Reviews
95 %
of reviewers recommend Best4Flooring
Company Reviews Product Reviews
6,876
 Metrics Info
4.8
Based on 6,277 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read Best4Flooring Reviews

About Best4Flooring:

Best4flooring is a leading e-commerce retailer of flooring products with a wide range of luxury vinyl, cushioned flooring, laminate, wood, rugs and mats.

Visit Website

Phone:

0161 480 1296

Email:

reviews@best4flooring.co.uk

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Anne M
Verified Buyer
“Sent for a sample and it was despatched a bit slower than expected but having said that as it turns out the colour wasn't what I was looking for”
Helpful Report
Posted 8 years ago
Thanks for your feedback Anne. Sorry the colour doesn't suit your needs. Tangier is a very popular collection and it flies out of the warehouse but you do need to be sure it goes with your decor so it's great you requested a sample to check first. I was concerned about the despatch time being 'a bit slower than expected' so I looked into it. You requested the sample on 19 Jul 2018 at 3.18pm and it was despatched 20 Jul 2018 8:43am. Obviously Royal Mail's delivery time is out of our control but it's a very busy time for us right now so I'm super proud of our team for processing your sample request as quickly as they did. Thanks again for the feedback. Kind regards, Best4flooring
Posted 8 years ago
Mrs W
Verified Buyer
“Good communication and information and very speedy prompt delivery.”
Helpful Report
Posted 8 years ago
Philip K
Verified Buyer
“Very good service, large sample sizes arrived very quickly. Excellent quality clic vinyl flooring and we will be purchasing as soon as contracts exchanged on new property”
Helpful Report
Posted 8 years ago
Judith Y
Verified Buyer
“3 samples set to us FOC. Easy to order, quick delivery. we have decided that one of the samples is ideal and will place an order in due course”
Helpful Report
Posted 8 years ago
Clive H
Verified Buyer
“Very good service”
Helpful Report
Posted 8 years ago
Gary O
Verified Buyer
“Excellent product and fast delivery.”
Best4Flooring 5 star review on 28th July 2018
Helpful Report
Posted 8 years ago
Sarah T
Verified Buyer
“Very good service, excellent quality”
Helpful Report
Posted 8 years ago
Laurence S
Verified Buyer
“There were a number of damaged boxes which my wife did not see when she signed for the delivery. I have not claimed for them because of this but will send you photos if you wish. Also the underlay was of no use as I was installing the floor on concrete and the underlay requires a waterproof membrane per building regs. This should be included in your standard instructions.”
Helpful Report
Posted 8 years ago
Hi Laurence, We are so very sorry you feel this way :( Sadly, damage can occur during transit but as you said, you never actually told us about it so we didn't actually get any opportunity to investigate and resolve it. We offer FREE underlay so it's unusual for customers to be unhappy at getting a free product but you do have the option to remove it from your shopping cart and choose an underlay that is more suitable for your installation. If you choose to go down the DIY route it is vital that you thoroughly research and seek advice beforehand so you are aware exactly what products you need for the job. Our installation guides do indeed mention the need for protecting floors against rising damp and our sales team would have advised had you asked beforehand. Again, we are sorry you feel unhappy about your experience but it is rather unfair to write a negative review when you didn't actually make us aware of any issues or give us any opportunity to resolve it. Have a lovely weekend! Kind regards, Best4flooring
Posted 8 years ago
Jenny R
Verified Buyer
“Easy to use website, good quality and very reasonably priced. Very efficient delivery. Would definitely use them again.”
Helpful Report
Posted 8 years ago
Caroline F
Verified Buyer
“Ordered a sample piece . Came v quickly and there was no cost . Thanks . Great service. 😃”
Helpful Report
Posted 8 years ago
Eric D
Verified Buyer
“very good service not like some other companys with over inflated delivery charges”
Helpful Report
Posted 8 years ago
Michelle M
Verified Buyer
“Very pleased with the lino i purchased”
Helpful Report
Posted 8 years ago
Catherine A
Verified Buyer
“Samples arrived promptly l”
Helpful Report
Posted 8 years ago
Steven H
Verified Buyer
“Good and quick service”
Helpful Report
Posted 8 years ago
Kerry P
Verified Buyer
“Exactly what it said on the tin!”
Helpful Report
Posted 8 years ago
Sarah D
Verified Buyer
“Very happy with the vinyl quality and quick delivery. Being able to pick the delivery date made life much easier.”
Helpful Report
Posted 8 years ago
Susan C
Verified Buyer
“very quick delivery and I am pleased with my flooring.”
Helpful Report
Posted 8 years ago
Patrick G
Verified Buyer
“Very good service had problem with 1st order no problem it was replaced within a couple of days brilliant all round service couldn't wish for better would highly recommend best4flooring”
Helpful Report
Posted 8 years ago
Jane G
Verified Buyer
“Samples sent quickly ....they look excellent quality”
Helpful Report
Posted 8 years ago
JANET P
Verified Buyer
“Very quick to send samples of flooring. Excellent service.”
Helpful Report
Posted 8 years ago
Best4Flooring is rated 4.8 based on 6,277 reviews
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