Best4Flooring Reviews

Name: Best4Flooring
Address: Units 3-4 Pennine Industrial Estate, Gorsey Brow, Stockport, Units 3-4 Pennine Industrial Estate, Gorsey Brow, Stockport, Manchester
Rating: 4.76

4.8 Rating 6,113 Reviews

95 %

of reviewers recommend Best4Flooring

4.8

Based on 6,113 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Best4Flooring:

Best4flooring is a leading e-commerce retailer of flooring products with a wide range of luxury vinyl, cushioned flooring, laminate, wood, rugs and mats.

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Phone:

0161 480 1296

Email:

reviews@best4flooring.co.uk

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Best4Flooring 5 star review on 31st May 2026

1540

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I contacted Best 4 flooring when I ordered vinyl flooring Luminar in Concrete Bronze. I had an issue placing the order on their website. They were extremely helpful and the order then processed quickly. Delivery was as I requested. The flooring looks amazing. The price too was very reasonable. I would Definately buy from them again.”

Helpful Report

Posted 3 years ago

“Delivery driver caused damage to our newly decorated hallway. Company policy is to deliver to kerbside. They are blaming my daughter because she answered the door? Ongoing”

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Posted 3 years ago

Hi Joanne, As mentioned, our delivery service is kerbside only. We are sorry this has happened and are doing background work to assist you as best as we can. Kind regards Best4Flooring

Posted 3 years ago

“Do not buy this vinyl product for a kitchen. The moment you spill anything that has any colour at all, chilli, beetroot, curry etc it stains immediately and permanently, and after a few short weeks needs to be covered by a mat. Its not fit for purpose for this room, and I would say for a bathroom, hallway or anywhere if theres any chance of contact with any product where a drop may stain it. Should not be so porous. Shame as i loved the colours, but after being down weeks its quite simply useless.”

Helpful Report

Posted 3 years ago

Hi, I am sorry that you are not happy with your flooring. Unfortunately, as stated on our website, this vinyl is not stain resistant to products which are likely to leave stains. I have sent you an e-mail with some advice which may help to remove the stains. Please let us know if we can be of any more assistance. Kind regards, B4F

Posted 3 years ago

“i really liked their work and their team”

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Posted 3 years ago

“Easy to order and fast delivery”

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Posted 3 years ago

“Not looked at yet as bathroom is not being fitted until late September so not yet opened”

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Posted 3 years ago

“I ordered the Cocoa Granite vinyl for my kitchen plus the Blue Granite vinyl for all other areas. The quality is absolutely superb, and delivered within a few days. This vinyl has brightened up my whole bungalow no end and it feels much warmer too. Highly recommend this seller and their products. Many thanks Best4Flooring !”

Helpful Report

Posted 3 years ago

“Haven't actually got my flooring yet, sure it will be amazing, but just wanted to say, Amanda has been so helpful changing my delivery dates and was very quick to answer. Not like some companies. Thankyou”

Helpful Report

Posted 3 years ago

“The vinyl is lovely but it arrived with some damage. I emailed with details of the damage and it was resolved very quickly and they were most helpful. Couldn't have asked for a better service and I'll use them again and recommend them to colleague and friends too.”

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Posted 3 years ago

“I spent time choosing a design to best suit my bathroom. A potential problem arose. I contacted Best4Flooring and was treated courteously and professionally by an after sales representative, whose clear intent was to resolve any issue. At no time did I feel Best4Flooring were not interested, on the contrary the after sales representative was forward to communicate with me to assist in a satisfactory outcome.”

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Posted 3 years ago

“My flooring arrived this morning,perfectly packaged and delivered in a timely manner.The flooring is beautiful and exactly as l had expected from the photographs. Customer service from Chloe and Abbie has been excellent.Thsnk you so much.”

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Posted 3 years ago

“Flooring has been placed in the kitchen and is not fit for purpose. The floor can not be cleaned as is not stain resistant. Customer service was terrible to be told this is not covered in the guarantee. If the flooring is not stain resistant this should be made clear before ordering”

Helpful Report

Posted 3 years ago

Hi Jade, We are sorry to hear you are not happy with your flooring. As discussed, it is in the specification on our website that the vinyl is not stain resistant: https://www.best4flooring.co.uk/highlander-mcphee-sheet-vinyl-flooring Please let us know if there as anything else we can do to help.

Posted 3 years ago

“Great product and easy to fit!”

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Posted 3 years ago

“Very efficient Thank you”

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Posted 3 years ago

“Sample tile sent very quickly. I used to live in Edgeley, Stockport so I'm going back to my roots so to speak!”

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Posted 3 years ago

“I had ordered vinyl for my kitchen, as the refurbishment was ongoing I wasn’t able to check the vinyl immediately. The floor had been latexed and the fitter immediately found damage to the vinyl and said he couldn’t fit it as the damage would be in the centre of the kitchen floor I was absolutely gutted it was such a lovely vinyl and the perfect colour however after contacting best4flooring I had a full refund they are amazing and could put many companies to shame. Well done best4flooring I would recommend you to anyone wanting flooring with a top notch service.”

Helpful Report

Posted 3 years ago

“I purchased the candy striped lino and must say it is a superb quality product and highly recommend it. Also, I commend the Best 4 Flooring first class sales and customer service teams for their excellent and effecient support from order to delivery. Makes one very happy customer.”

Helpful Report

Posted 3 years ago

Thanks so much for your kind words. We are so glad you like your flooring and really appreciate the feedback.

Posted 3 years ago

“Ordered our flooring yesterday from a sample that we ordered. It came this morning and has been fitted, it is a beautiful flooring, and of an amazingly high quality We absolutely love the floor”

Helpful Report

Posted 3 years ago

Hi Emma. Thank you for your feedback it is much appreciated. If you need any assistance with any future orders please get in touch and we will be more than happy to help. Regards, B4F

Posted 3 years ago

“Great service from Best4Flooring. As soon as I saw the lino, I knew it was for my kitchen. Looks super and has brightened up the room. Very fast delivery. Just waiting now for samples to order more lino, for my hall and bathroom, from this company. The sample of lino is a great size, just about A4 size.”

Best4Flooring 5 star review on 15th June 2022

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Posted 3 years ago

Hi Erinn, Thank you so much for attaching an image of the Gustavian 01 vinyl in your kitchen, it looks fantastic! Best Wishes, B4F

Posted 3 years ago

“What an terrible and absolutely awful costumer service ! The same lady named clarisse pretending to be the costumer service provider and the manager. She had no idea what tiles were available on the website. She had no idea how the tiles looked like , why work in costumer service if you don’t want to help the costumers . Looks like she doesn’t want this company to do well . I was looking for plain tiles to match the patterned tiles The lady I spoke to categorically told me that they don’t do any type of plain tiles which was wrong information given to me and as I checked again and saw plain tiles I called again to ask for help and suggested that there are plain tiles, she then went back on her statement and started calling it as personal preference rather than admitting that she gave me wrong information . I only suggested that your company should invest in automated service as costumer care isn’t aware of tiles availability rather than apologising She was very rude and pretended to be the manager and hung up the phone . Cancelling orders shows extreme incompetence and arrogance of the company who is unwilling to take any sort criticism to make themselves better at their job !”

Helpful Report

Posted 3 years ago

Hi Kay, You spoke to one of our customer service team who advised that the tile you were enquiring about was not a completely plain tile and advised you to order a sample so that you could have your own opinion and to ensure that this tile was right for you. When you were not happy with this service and proceeded to shout and suggest that the team were incompetent, when we were trying our best to help you, the office manager then picked up the phone on behalf of the CS member that you spoke to, to advise that we would be ending the call as we have a zero tolerance policy when a customer is abusive towards our staff members, this is the reason we then cancelled and refunded your order, as was explained in an email to yourself. I hope you manage to find the flooring you require Kind regards, Best4Flooring

Posted 3 years ago

Best4Flooring is rated 4.8 based on 6,113 reviews