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Best4Flooring Reviews

4.8 Rating 5,982 Reviews
95 %
of reviewers recommend Best4Flooring
4.8
Based on 5,982 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Best4Flooring Reviews

About Best4Flooring:

Best4flooring is a leading e-commerce retailer of flooring products with a wide range of luxury vinyl, cushioned flooring, laminate, wood, rugs and mats.

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Phone:

0161 480 1296

Email:

reviews@best4flooring.co.uk

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Got sent the wrong product, but the reaction and outcome was very positive and what I ordered arrived just a few days later. No hassle, no quibble, just pragmatism. Thanks
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Posted 6 years ago
The samples could have been a little larger. I wanted to get a better impression of how they looked and felt underfoot in my space. I do like one and am still considering my options.
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Posted 6 years ago
We waited quite a long time for our flooring because of a manufacturing fault with the first lot the company received. I'm so glad they dealt with it the way they did. We would have been inconvenienced if it has been sent to us faulty. Instead we were advised of the problem and kept informed. Once the new batch was available it was dispatched quickly. It is a great product. Looks fantastic; went down well and lays beautifully. We're so glad we waited. Well worth it. So professionally dealt with. Thank you
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Posted 6 years ago
Quick response with samples
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Posted 6 years ago
Excellent customer service resolved an issue quickly and without fuss, my only negative the lvt planks need to be better protected for courier transit. Would use best4flooring again .
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Posted 6 years ago
Ordered samples, they came in good time. Very helpful to be able to order samples
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Posted 6 years ago
lovely sample but I need a floor that is wide enough without having a join, will have a look again later
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Posted 6 years ago
Hello Jillian, Thank you for taking the time to leave us feedback. The Linen Elm sample that you ordered does unfortunately only come in a 1m width, however, we do have a wide selection of vinyl that comes in a 2m or 3m width. If we can be of any assistance please do not hesitate to contact our sales office on 0800 100 600 Kind Regards, Best4flooring
Posted 6 years ago
No hassle order and flooring arrived promptly and was well wrapped for protection!
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Posted 6 years ago
Good service for floor sample
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Posted 6 years ago
Love the pattern. Great quality too.
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Posted 6 years ago
Great service
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Posted 6 years ago
Quick delivery of samples
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Posted 6 years ago
Getting samples was quick and easy, as was the ordering process. Would have got 5 stars except that the roll we ordered had no protective cover other than simple plastic and had taken a stab wound in transit. Fortunately we could work round it (non square room) and did not need to exercise the returns process.
Helpful Report
Posted 6 years ago
Hello Michael, I am sorry to hear that your vinyl arrived with slight damage, however, I would like to thank you for bringing this to my attention. We are always working on ways to better our packaging of materials so customer feedback is very important to us. In the rare instance that a product is damaged in transit, we will endeavour to resolve the issue as soon as possible but I am happy to hear that you have managed to work around the damage and get your flooring installed. If you have any future flooring projects please contact me directly at emma@best4flooring.co.uk and I will be happy to offer a discount for the inconvenience. Kind Regards, Emma
Posted 6 years ago
I only sent for samples, but they arrived quickly and seen to be good quality. I didn't have any problems but didn't rate 5 stars as not ordered anything else (yet).
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Posted 6 years ago
A1 service
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Posted 6 years ago
The vinyl we ordered as a sample was lovely and posted very quickly - just a bit too blue for what we’re looking for. Otherwise very impressed!
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Posted 6 years ago
Excellent quality for money
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Posted 6 years ago
The samples I received were a good size and the delivery was fast.
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Posted 6 years ago
Very good response in regards to providing samples. Unfortunately, did not have the design/colour LVT we required.
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Posted 6 years ago
Best price I could find. Comms good. Item turned out to not be in stock, but only a short delay.
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Posted 6 years ago
Best4Flooring is rated 4.8 based on 5,982 reviews