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Best4Flooring Reviews

4.8 Rating 5,954 Reviews
95 %
of reviewers recommend Best4Flooring
4.8
Based on 5,954 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Best4Flooring Reviews

About Best4Flooring:

Best4flooring is a leading e-commerce retailer of flooring products with a wide range of luxury vinyl, cushioned flooring, laminate, wood, rugs and mats.

Visit Website

Phone:

0161 480 1296

Email:

reviews@best4flooring.co.uk

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Large range to choose from. Very efficient ordering system. Quick delivery. Thank you.
Helpful Report
Posted 10 months ago
Hi Alison Thank you for your kind words and 5 star review. We aim to provide a large range of quality vinyls and excellent customer experience from start to end. We are delighted to hear your feedback your comments mean a lot to us. We hope you enjoy your flooring and to welcome you back for any future projects Kindest Regards Best4Flooring
Posted 10 months ago
couldn’t fault service and product 😃
Best4Flooring 5 star review on 17th February 2025
Helpful Report
Posted 10 months ago
Hi Sarah Thank you for your 5 star review We are delighted to hear how much you like the flooring and the service. We work hard to provide quality vinyls and a excellent service. After reading your comments we hope that we have achieved this. The vinyl looks gorgeous in your home love the feature wall. We hope you enjoy your flooring and to welcome you again for any future flooring needs. Kindest Regards Best4Flooring
Posted 10 months ago
Amazing customer service , emails back very quickly
Helpful Report
Posted 10 months ago
Good Morning Marie Thank you for taking time to leave a 5 star review. We are delighted to hear how amazing your customer experience was. We have passed your comments to the customer service team, they were thrilled to hear your feedback and thank you for your kind words. We work hard to provide an excellent service and your word mean a lot to us. We hope you enjoy your flooring and do not hesitate to contact us of there is anything else we can help you with Kindest Regards Best4Flooring
Posted 10 months ago
The floor is lovely but customer services is pants so only the one star. I needed a 12m roll but couldn’t order that through website, I phoned to place the order but was told I’d have to arrange my own courier as your courier wouldn’t take 12m in one package but would take 2 separate parcels. They were supposed to call me back with measurements and weight of the package so I could arrange this but that never happened. I then decided to order a 10m and 2m piece as my time was short and my fitter would have to join it. Imagine my “delight” when only one package arrived with both pieces in. Thankfully the join in the pieces isn’t too noticeable but I’m furious to be lied to. Your courier can’t take 12m?! Yeah right, it obviously said on the package there were two pieces totalling 12m. Also, if the warehouse/courier were going to do this, maybe ask the customer the question: would you like this as a single piece because yes I would’ve. DON’T LIE TO CUSTOMERS!
Helpful Report
Posted 10 months ago
Great! Good service and quality .
Helpful Report
Posted 10 months ago
Hi Karen Thank you for providing a 5 star review We are thrilled to hear how great you found the service. We work hard to provide quality vinyl's and an excellent service and your kind words mean a lot us. We hope you enjoy your flooring and look forward to hopefully welcoming you back again in the future. Kindest Regards Best4Flooring
Posted 10 months ago
I only ordered samples!! Still trying to decide which one to have…
Helpful Report
Posted 10 months ago
Hi Jane Thank you for taking time to leave a 5 star review We are so pleased to hear that you like your samples. We do our best to provide luxury quality vinyl and with so many choices it can be hard to make a decision. If you need any further information to help you decide which flooring to choose our sales office are available to help with any questions you have. Hopefully we look forward to receiving your order and best of luck with your flooring decision in the meantime. Kindest Regards Best4Flooring
Posted 10 months ago
Great service. Emailed Best4Flooring with a question at 10pm and received a reply at 8am the following day. Very efficient and knowledgeable. Thanks Michelle.
Helpful Report
Posted 10 months ago
Hi Fran Thank you for taking time to provide a 5 star review We are delighted to hear how positive your experience has been. We have passed your message to Michelle and she appreciates your kind comments. We look forward to hopefully speaking to you again in the future. Kindest Regards Best4Flooring
Posted 10 months ago
Very fast delivery of flooring samples
Helpful Report
Posted 10 months ago
Hi Sandra Thank you for taking time to leave a 5 star review We are so pleased to hear how quickly you have received your samples. If you need any further information or have any questions regarding the flooring our sales team are always happy to help. We look forward to hopefully receiving your order and the wish you the best of luck with you flooring search in the meantime. Kindest Regards Best4Flooring
Posted 10 months ago
Really excellent quality of black/white chequered vinyl flooring.
Helpful Report
Posted 10 months ago
Hi Elizabeth Thank you for taking time to leave a 5 star review We are so pleased to hear how much you like the quality of the sample. If you need any further information or have any questions regarding the flooring our sales team are always happy to help. We look forward to hopefully receiving your order and wish you the best of luck with you flooring search in the meantime. Kindest Regards Best4Flooring
Posted 10 months ago
Just had some samples all lovely so I'm spoilt for choice . The samples are a good size so you can see the full pattern and get a better idea of how it will look . The delivery was quick. x
Helpful Report
Posted 10 months ago
Hi Kobie Thank you for providing an amazing review. We are thrilled to hear how much you like our samples. We work hard to provide generous size samples so you can get to feel the texture, examine the quality and colour match against the rest of your decor and colour scheme. Although you are spoilt for choice we hope this helps you pick the perfect flooring for your home and look forward to hopefully receiving you order. Best of luck with your search, Kindest Regards Best4Flooring
Posted 10 months ago
Only ordered samples but was so pleased with super quick delivery and also quality of samples
Helpful Report
Posted 10 months ago
Hi Janice Thank you for taking time to provide a 5 star review We are delighted to hear how much you like our samples. We work hard to provide generous size samples so you can get to feel the texture, examine the quality and colour match against the rest of your decor and colour scheme. We hope this helps in making a decision if it is the right choice of flooring for your room and look forward to hopefully receiving you order . Kindest Regards Best4Flooring
Posted 10 months ago
Delivered a quality product at the time they said at a very good price
Helpful Report
Posted 10 months ago
Hi Nigel Thank you for leaving a 5 star review. We are delighted to hear how much you like the flooring and that you received a good delivery. We work hard to provide quality flooring and service and your feedback is very important to us. We hope that continue to enjoy your flooring. Kindest Regards Best4Flooring
Posted 10 months ago
Flooring arrived quickly pleased with it - it would be better if you rolled the flooring pattern face inwards then safer to remove the wrapping
Helpful Report
Posted 10 months ago
Hi Valerie Thank you for taking time to leave a 5 star review We are thrilled to hear how pleased you are with the flooring. The flooring is wrapped on a roll at the manufacturer and then cut in the warehouse. This is the way that all manufacturers produce vinyl and due to this we are unable to change it. We hope that you enjoy the flooring and welcome you back again for any future flooring needs. Kindest Regards Best4Flooring
Posted 10 months ago
Great service and a great product !
Helpful Report
Posted 10 months ago
Hi Kelly Thank your for taking time to leave a review. We are delighted to hear that you rated our services and products 5 stars. We work hard to provide an excellent service and your feedback is very important to us. We hope that you enjoy your flooring and to welcome you back again in the future . Kindest Regards Best4Flooring
Posted 10 months ago
Really happy with my new flooring. Came on the day selected and it's made my kitchen look lovely! Would deffo recommend
Best4Flooring 5 star review on 5th February 2025
Helpful Report
Posted 10 months ago
Hi Jade Thank you for taking time to leave a 5 star review. We are delighted to hear how much you like the flooring and that you would recommend us. The flooring looks beautiful in your kitchen. We wish that you continue to enjoy the flooring for years to come and hope to welcome you back again for any future flooring needs. Kindest Regards Best4Flooring
Posted 10 months ago
Quick delivery excellent customer service service
Best4Flooring 5 star review on 5th February 2025
Helpful Report
Posted 10 months ago
Hi Amanda Thank you for taking time to leave a review and provide pictures of the finished installation We are thrilled to hear your comments regarding our customer service and delivery. We work hard to offer a excellent service and your feedback means a lot to us. The flooring looks beautiful in your home and hope you continue to love it just as much over time. Wish you the best with any other projects and hope to welcome you again in the future for any other flooring needs. Kindest Regards Best4Flooring
Posted 10 months ago
The requested style `wood pattern' of Lino arrived, very well packaged, on the arranged date. On checking the size, a small amount of extra Lino had been supplied lengthwise, to allow for ease of fitting, which will help a great deal. Overall, I`m very satisfied with the service and product.
Helpful Report
Posted 10 months ago
Hi Brian Thank you for such an amazing review and 5 stars. We are delighted to hear how much you like the flooring and how easy it was to install. The warehouse does its best to ensure that your order is wrapped as safely as possible for transit and appreciates your feedback. We are pleased how satisfied you are with our service and will hopefully be welcoming you back again in the future . Kindest Regards Best4Flooring
Posted 10 months ago
good choice of products with some good 'end of roll' offers too.. prompt delivery
Helpful Report
Posted 10 months ago
Good Afternoon Thank you for your kind words and 5 star review We are delighted to hear how much you like our offers and good choice of flooring. We hope you continue to enjoy your flooring and to welcome you back for any future flooring needs. Kindest Regards Best4Flooring
Posted 10 months ago
The sample piece did not match the colouring of the larger flooring sent however as the contractor had already installed this prior to us checking the item, there was no recourse from our part. Quality of the flooring was great but would recommend colour matching the sample to the actual piece
Helpful Report
Posted 10 months ago
Hi Prash Thank you for taking time to leave a review your feedback is very important to us. We are sorry to hear that your order did not match the sample. Vinyl flooring can have a slight shade variation from roll to roll however it is not normal for it not to match. We are however delighted that you were happy with the quality. If you would like to discuss this further our sales team are happy to look into any questions or issues you may have. Kindest Regards Best4Flooring
Posted 10 months ago
Ordered 2 samples for bathroom floor, they arrived promptly, good quality. Have to admit I'm torn between the 2, I prefer one, other half prefers the other. Going on holiday, will decide when we're back.
Helpful Report
Posted 10 months ago
Hi Alison Thank you for providing a 5 star review. We are thrilled to hear how much you liked the samples We hope the decision doesn't end up to be too hard and you have a great holiday. Looking forward to receiving your order when you return. Kindest Regards Best4Flooring
Posted 10 months ago
Best4Flooring is rated 4.8 based on 5,954 reviews