Best Insurance Reviews

Name: Best Insurance
Address: 4th Floor, Telecom House, 125-135 Preston Rd, Brighton and Hove, East Sussex
Rating: 4.79

4.8 Rating 1,390 Reviews

99 %

of reviewers recommend Best Insurance

Company Reviews

Metrics

4.8

Based on 1,390 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Best Insurance 5 star review on 5th May 2022

Md Jahan

Best Insurance 5 star review on 4th May 2022

Md Jahan

Best Insurance 5 star review on 25th April 2022

Ibrahim Omar Mahmod

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I don't have best insurance so I think this score is appropriate as you obviously don't know who you're clients are.”

Helpful Report

Posted 2 years ago

Good afternoon Mr Simmons, thank you for taking the time to speak with me on the phone so we could explain the confusion of which provider your insurance is with and how we helped you find what was right for you. I can see why it was confusing, but rest assured it's an easy mistake to make. So thank you again for allowing me the opportunity to resolve the concern. I've sent you an email with all my contact details, should you need to speak to me again during the term of your policies. Have a great evening, Kind regards and best wishes Elise Vaughan - Head of Sales and Operations.

Posted 2 years ago

“I have been working with Jake for 6 months in order to get my income protection and life insurance sorted due to prior health issues. Jake has been patient, proactive, communicative and a pleasure to work with! I couldn't have sorted this myself or asked for better support from Jake.”

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Posted 2 years ago

“They were very easy to talk to and explained very thing”

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Posted 2 years ago

“Great help choosing insurance for my self.”

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Posted 2 years ago

“Tom was very clear and helpfull”

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Posted 2 years ago

“I have to say that from the minute I got a call responding to my enquiries I was impressed. I had Harry as the advisor that dealt with me and he was super. Nothing was a problem, he was efficient and professional. Would recommend”

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Posted 2 years ago

“Excellent service from Harry Shen”

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Posted 2 years ago

“Harry was very knowledgeable with my needs and very patient. Would highly reccommend and will be using them for other insurances.”

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Posted 2 years ago

“The advisor provided clear advice and went through all of the options available, this was really helpful due to having a long term medical condition.”

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Posted 2 years ago

“All aspects of the policy were very well explained. Phone calls made at the agreed time. I was very pleased with the level of service and the knowledge i received”

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Posted 3 years ago

“Nuisance phone calls. Didn't respond to emails. Didn't provide a quote yet they still suggest I bought a policy through them just to increase their sales stats. Cowboys.”

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Posted 3 years ago

“Tom explained everything I needed professionally without any jargon or sales talk, gave me the facts and answered all my questions. Thank you.”

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Posted 3 years ago

“Life Insurance Harry, All very clear and informative, highly recommend, much better than the policy I have with you for unemployment benefit regarding the huge increase in premium”

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Posted 3 years ago

“Very professional and helpful”

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Posted 3 years ago

“Extremely good service.”

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Posted 3 years ago

“Very professional and listened to my needs. Took his time and never rushed you at anytime”

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Posted 3 years ago

“Exceptional service!!! It was a sweet and simple. It was a pleasure dealing with them. It didn’t take too long either. I most definitely recommend them 👍👍👍”

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Posted 3 years ago

“So easy to deal with Gareth & Jake were just great, I will recommend them anytime. Thanks guys.”

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Posted 3 years ago

“Informative and friendly”

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Posted 3 years ago

“Harry was very friendly in his approach and discussed options well. He was supportive and made me feel comfortable in choosing my requirements. Thank you :)”

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Posted 3 years ago

Best Insurance is rated 4.8 based on 1,390 reviews