Best Insurance Reviews

Name: Best Insurance
Address: 4th Floor, Telecom House, 125-135 Preston Rd, Brighton and Hove, East Sussex
Rating: 4.80

4.8 Rating 1,419 Reviews

99 %

of reviewers recommend Best Insurance

Company Reviews

Metrics

4.8

Based on 1,419 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Best Insurance 5 star review on 5th May 2022

Md Jahan

Best Insurance 5 star review on 4th May 2022

Md Jahan

Best Insurance 5 star review on 25th April 2022

Ibrahim Omar Mahmod

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have had various phone calls from insurance companies, I have had a variety of prices. But best insurance was the cheapest for my needs”

Helpful Report

Posted 4 years ago

“Would not recommend this company. When they need your custom they reply or get back to you the same day. However, once you sign up it takes them 5-7 working days for them to call you back. I have now been waiting 7 days for a call and I am still waiting. Would also be cautious if anyone did go with them, my insurance in 2016 was £14 a month and now has been raised to £65. The last jump from £35 to £65 was the last straw. They exploit their customers through the Covid pandemic. I never ever write any reviews but this company has annoyed me so much that I felt compelled to do so. If you are considering them, run away and then run away again and again for good measure!”

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Posted 4 years ago

“Harry was very helpful patient and he explained everything exactly”

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Posted 4 years ago

“Very helpful thank you”

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Posted 4 years ago

“Very happy with the help with getting the rite Insurance, one pleased customer!”

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Posted 4 years ago

“Harry at Best Insurance was brilliant. I needed income protection but was struggling to find a policy as I’m a limited company owner and have a few health problems. Harry found me a policy that was great for me, alleviating my concerns about being able to pay my bills if I can’t work due to illness. Harry was so lovely and helpful throughout the process. If you need income protection, I wouldn’t hesitate to recommend him.”

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Posted 4 years ago

“Harry Shem assisted me. He was friendly, helpful and very knowledgeable. Will recommend him to anyone who needs help with insurance.”

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Posted 4 years ago

“Overall from the point of a call back, the explanation of the most suitable policy for myself It was made clear and easy to understand.The entire process was very smoothly presented. No small talk it was so easy to get done and I thank Harry for his professionalism on all fronts.”

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Posted 4 years ago

“Spoke with Harry. Listened to my requirements and found the best policy to suit my needs. Lovely friendly service. Hope to use more of your services in the future.”

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Posted 4 years ago

“Really pleased with the service received, The agent that helped me was Harry and he was superb!”

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Posted 4 years ago

“A week ago I informed Yous. I need to make a claim, had no response. You are very quick to take the money but not to send me my claim, Please respond. Kind regards P”

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Posted 5 years ago

“Loved harry who i spoke with about the policy”

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Posted 6 years ago

“Excellent works well done”

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Posted 6 years ago

“Excellent customer service that I would recommend to anybody. fair price quotes and brilliant service”

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Posted 6 years ago

“Nice and easy. Gareth very helpful”

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Posted 6 years ago

“Thomas at best insurance was very helpful in explaining a lot to me that made me proceed to get a life insurance. I was satisfied with the customer service . Keep it up!”

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Posted 6 years ago

“Jack Nottingham was very clear and easy to understand while giving all the information, friendly and professional, rememberers points from previous call, very good member of staff.”

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Posted 6 years ago

“Fantastic service quick and easy brilliant”

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Posted 6 years ago

“I spoke with Gareth Greg who was extremely helpful.”

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Posted 6 years ago

“Excellent service. Harry sorted the right policy for me without any pushy sales pressure. THANK YOU”

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Posted 6 years ago

Best Insurance is rated 4.8 based on 1,419 reviews