Be My Bear Reviews

Name: Be My Bear
Address: Atlantic House, Blackmarsh Road, Mochdre Business Park, Mochdre, Gwynedd
Rating: 4.87

4.9 Rating 640 Reviews

97 %

of reviewers recommend Be My Bear

4.9

Based on 640 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Be My Bear:

Experience the magic of Be My Bear, the UK's leading specialists in the make-a-bear concept and a one-stop shop for teddy bear making kits ideal for gifts, party activities and much more! Our innovative teddy bear making kits allow children of all ages (and adults) to make their very own bear or animal friend wherever they choose. Similar to the Build-A-Bear experience our fun, no-sew kits set us apart by the fact that each child can quite literally make a bear anywhere, giving parents the option to host amazing bear making parties themselves at home or at any other desired party venue.

Visit Website

Phone:

01492544666

Email:

pippa@bemybear.com

Location:

Atlantic House, Blackmarsh Road,
Mochdre Business Park,
Mochdre
Gwynedd
LL28 5HA

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Be My Bear 5 star review on 23rd April 2025

Nicole

Be My Bear 5 star review on 18th February 2025

Jill

Be My Bear 5 star review on 13th June 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order arrived quickly as all as expected. Very nice product. Kids at party will love making them.”

Helpful Report

Posted 10 months ago

Thanks for your lovely review. We're delighted that you are pleased with the bear making kits and hope the kids have a fantastic party.

Posted 10 months ago

“Good bear, fast delivery and good customer service. Just note that the zip on the bear is one way.”

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Posted 11 months ago

Hi Natasha Thank you so much for taking the time to review our product and services. All our teddy bears and animals com with a one-way zipper closure for safety reasons to ensure that young children are unable to access the stuffing. However if you do need to re-open the bear for whatever reason, we have a tip for you. Just insert a needle or open paper clip into the eye of the zipper and you can ease it down carefully and then close again using the same process. Hope that helps if you feel your ted needs a little more or a little less stuffing or you want to enjoy the whole make-a-bear experience again ! I am glad you were pleased with our customer service and that delivery was quick. Once again thank you for your revie w.

Posted 11 months ago

“This was a lovely little bear, but felt the instructions should include pulling the material part with zip out before starting as caused a confusion.”

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Posted 2 years ago

Thank you so much for your review and I am so pleased that you were happy with your bear. I am sorry that you felt the instructions weren't clear but we will certainly address this now to avoid any confusion. Thank you for drawing it to our attention.

Posted 2 years ago

“Fast delivery and easy order process. Products looking good, although not used at party yet.”

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Posted 2 years ago

Hi Stephanie I am so glad you were happy with the ordering process and our turn around time. Good luck with your bear-making party - I am sure it will be a great success. let us know how it goes.

Posted 2 years ago

“I’ve bought 2 lots of the bears for a party later in the year. They look lovely and I’m sure the Brownies will love them ! 1 was missing but that was rectified quickly and efficiently by the customer care team. All good so far !”

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Posted 2 years ago

Andrea thank you for your very positive review - we'd love to hear how the Brownie event goes - please keep us posted.

Posted 2 years ago

“Our granddaughter was extremely pleased with her unicorn but thought it was bigger. However the one that counts is the receiver of the gift and she was delighted. Will probably invest in more.”

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Posted 2 years ago

Hi Christine Thank you so much for your review and we are so pleased your grand-daughter was pleased with her unicorn.

Posted 2 years ago

“Prompt delivery, lovely bear”

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Posted 3 years ago

“Reliable, good clothes”

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Posted 3 years ago

“First Lady I spoke to was amazing and very very helpful. Second lady, not so much. Quite rude actually. But the bears are beautiful so this totally makes up for it. The delivery arrived really quickly and we absolutely love the eco range! Beautiful bears. The recording devices are great too with a protection guard to stop the recording being deleted.”

Be My Bear 4 star review on 20th October 2021

Helpful Report

Posted 3 years ago

Hi, I am so pleased you are happy with the bears and particularly our Eco range which we have spent several years developing with each one made out of 9.5 plastic bottles. I am sorry you found our customer service inconsistent. Please contact us directly and we can follow up on this as we do pride ourselves on our high standards of customer care. Thank you for your review and fabulous photograph.

Posted 3 years ago

“Unfortunately some of the designs I wanted where unavailable and the website wouldn’t let me add any bears to my online basket. Dawn was amazing and helped rectify the issues by email. Also DPD left the boxes on my doorstep rather then in my shed as requested on their website, otherwise everything was fine.”

Helpful Report

Posted 3 years ago

Helpful Report

Posted 3 years ago

I am sorry you had an issue with the website Holly but I am pleased Dawn was able to resolve it. The DPD drivers, like everyone else in this topsy-turvy world, are under enormous pressure, resulting in some oversights I am afraid. Thank you for your review.

Posted 3 years ago

“The T-shirt is beautiful but it is a little small for a build a bear unless my bear is over stuffed 😂 Great quality though and adorable to add to the bear for my little ones nursery. I will purchase from you again some day.”

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Posted 3 years ago

“My daughter really enjoyed her “bear” party this weekend. Great fun and good quality teddy bears.”

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Posted 3 years ago

“Good service helpful staff, £10.00 delivery a little bit expensive but pleased otherwise”

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Posted 3 years ago

“Fantastic service,good quality bears. however delivery charge every time we order is alot.”

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Posted 4 years ago

“The bear is lovely it’s just what I wanted but the gift box was ripped in two places”

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Posted 4 years ago

I am so sorry the gift box has been damaged in the post. Please drop us an email and we will resolve this for you. Our apologies once again.

Posted 4 years ago

“Arrived quickly pleased with purchase”

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Posted 4 years ago

“Service was extremely prompt and staff were exceptionally kind during my order.”

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Posted 4 years ago

“Great service. Quick delivery and beautifully soft bears.”

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Posted 4 years ago

“Package arrived quickly. Not yet used. Ready for birthday treat”

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Posted 4 years ago

Be My Bear is rated 4.9 based on 640 reviews