Begg Shoes Reviews

Name: Begg Shoes
Rating: 4.89

4.9 Rating 14,613 Reviews

98 %

of reviewers recommend Begg Shoes

4.9

Based on 14,613 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Begg Shoes:

Begg Shoes is an independent and family run footwear retailer, with over 150 years of experience in the trade. With nine stores based in Scotland, Begg Shoes prides itself on offering an expert service with a personal touch both in stores and online.

Visit Website

Phone:

01463239189

Email:

info@beggshoes.com

Location:

28, Union Street, Inverness
IV1 1PX

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Begg Shoes 5 star review on 24th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered boots they were delivered within a couple of days.Great service. Thank you”

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Posted 7 months ago

“Beggs was an easy online shopping experience.”

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Posted 7 months ago

“Fabulous Customer Service, called the shop very helpful staff helped with delivery and return questions. Good quality boots.”

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Posted 7 months ago

“Good price range and choice”

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Posted 8 months ago

“Having bought shoes and boots via Begg Shoes for several years, I have always been very impressed by their very efficient service....they are a pleasure to deal with.”

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Posted 8 months ago

“All good and quick delivery *****”

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Posted 8 months ago

“Have lots of stock in different styles. Plenty to choose from. Swift delivery and a good returns system. Very good service.”

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Posted 8 months ago

“I try to support independent and family businesses where possible, Donalds review of Beggs fitted that criteria. The price of the shoes was competitive and the delivery time was excellent. The hand written note to myself thanking for the order was a great personal touch, thank you. Michael Buxton”

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Posted 8 months ago

“I found the service excellent. The staff were very friendly and helpful. In the end, I had to return the shoes because they had a fault and every pair you had in that colour and size had the same fault! Would certainly return because of the way you handled the difficulty. Thank you.”

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Posted 8 months ago

“Great job thank you”

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Posted 8 months ago

“Begg shoes are of top quality compared to other stores on Internet”

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Posted 8 months ago

“prompt delivery . very pleased with the shoes . will buy from Beggs again . thank you.”

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Posted 8 months ago

“Love dealing with this company for price and personalised messages reflecting a family company .”

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Posted 8 months ago

“Excellent service, shoes arrived by post in 2 days”

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Posted 8 months ago

“Always quality footwear from quality brands at very reasonable prices. Fast delivery and love the human touch of the handwritten notes in the deliveries.”

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Posted 8 months ago

“Order arrived really quickly. Very impressed.”

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Posted 8 months ago

“Was given a £100 voucher as a birthday gift. Unfortunately these came as 2 vouchers. Normally this would not have made any difference but with Begg shoes it does. Beware, you can only use one gift voucher at a time. This was very disappointing and frankly quite ridiculous. It means that I have to make 2 purchases rather than 1. When I called to check if this was correct, the assistant was unhelpful- wouldn’t recommend”

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Posted 8 months ago

Hello, We’re sorry to hear about the disappointment with the gift vouchers. You’re right - our policy currently allows one gift voucher to be used per order, which can be frustrating when two were issued. We would have been happy to combine the two vouchers into a single voucher, allowing you to place one order instead of two. Unfortunately, I was unable to find any previous correspondence from you regarding this issue. Please feel free to contact us directly so we can help you resolve this as smoothly as possible. Kind regards, Begg Shoes

Posted 7 months ago

“I have always had a positive experience purchasing shoes online from Begg shoes.”

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Posted 8 months ago

“Prompt and efficient service - good communication re delivery - very pleased with my Gabor shoes bought for my son’s wedding - they look lovely and stylish and feel comfy”

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Posted 8 months ago

“Great quality ankle boots for a good price. Speedy delivery with lovely personal touch (little note hand written saying '%enjoy s your new boots) i would recommend this company and I will be buying from them again.”

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Posted 8 months ago

Begg Shoes is rated 4.9 based on 14,613 reviews