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Begg Shoes Reviews

4.9 Rating 12,000 Reviews

98 %

of reviewers recommend Begg Shoes

Company Reviews

Product Reviews

4.9

Based on 12,000 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Begg Shoes:

Begg Shoes is an independent and family run footwear retailer, with over 150 years of experience in the trade. With nine stores based in Scotland, Begg Shoes prides itself on offering an expert service with a personal touch both in stores and online.

Visit Website

Phone:

01463239189

Email:

info@beggshoes.com

Location:

28, Union Street, Inverness
IV1 1PX

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Begg Shoes 5 star review on 13th April 2024

Carla Trott Le****

Begg Shoes 5 star review on 30th March 2024

Begg Shoes 5 star review on 21st October 2023

Begg Shoes 5 star review on 21st October 2023

Sandra Mickevic****

Begg Shoes 5 star review on 11th October 2023

Begg Shoes 5 star review on 24th September 2023

Lisa Bourbon****

Begg Shoes 5 star review on 10th September 2023

Mrs Jill Bart****

69

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very comfortable and friendly service”

Posted 1 year ago

“I purchased 3 pairs of boots. Unfortunately, particularly because I really liked one pair, they were too narrow & I had to return them. They went back in 2 parcels & one failed to arrive. I presented the proof of postage & Beggs took the matter up with the Royal Mail & refunded my money. I am very impressed & will be looking for some Begg products that I can buy.”

Posted 1 year ago

“This company has a good choice of products, great service and customer support! It's not your fault for the product to not arrive to me as the postal in EU lost it on the way, but the quick replies, constant updates and fast solution to a problem provided proof that you care about the customer. Have a great day and Merry Christmas.”

Posted 1 year ago

“Would like to see free postage and returns thus ensuring wider choice of an excellent choice of footwear promptly delivered”

Posted 1 year ago

“Ordered these trainers through our local shop. They took a little longer to arrive than anticipated but there was no rush. The service is much appreciated, the staff are always friendly and helpful, as are the after-sales communications. Very happy customer. Update: Order No.2 hasn't gone so well. Another pair of Vans, ordered to match an outfit for the High School's fancy Xmas party, still hadn't turned up in time 11 days after ordering. The postal strikes are an issue, I know, but I have ordered other items online since then and they've arrived. The shop staff were real nice though, they knew when/what I needed them for and were poised to call as soon as they turned up. (End result: the Additional Needs child didn't go to the party 😣 and I've deducted a star)”

Posted 1 year ago

“Friendly helpful staff a d good selection of good quality comfy footwear”

Posted 1 year ago

“Very comfy but just weren't enough arch support”

Posted 1 year ago

“Aim to please. A company which tries to ensures the customer gets what they want and looking for.”

Posted 1 year ago

“Good service. Good quality shoes. Good price. Thank you”

Posted 1 year ago

“Excellent service. Found the product I wanted quickly. Fast delivery. Very impressed and will definitely use again.”

Posted 1 year ago

“I am a returning customer. I live in Thailand. This time Begg Shoes refused to ship to Thailand. I tried using a parcel forwarder in the UK. The shoes arrived Thailand in a week but the forwarder mailing cost to Thailand cost more than the shoes.”

Posted 1 year ago

“Beggs did what they said, promptly and communicated with me effectively. Although my size was not in the shop I tried another style of the same make to ascertain likely fit. I am more than pleased with my purchase.”

Posted 1 year ago

“Shoes are great and staff very helpful in Elgin store, the item took quite a while for them to arrive at the store and I didn't receive a notification happy with the purchase and would continue to use Beggs in the future”

Posted 1 year ago

“Very welcoming and pleasant ambience to the store. Staff relaxed,cheerful and helpful. Time taken by serving staff member to assist in making a suitable choice.”

Posted 1 year ago

“Comfortable red shoes at a very reasonable cost”

Posted 1 year ago

“I purchased a pair of Gabor Lanzarote toe post sandals. I have another pair of these sandals and love the fit. There's are not cheap, with postage they cost about €95. I was very happy with Begg shoes and appreciated the little hand written note. Unfortunately I will not be ordering from Begg again, nothing to do with the shop but now that the UK is no longer in the EU I had to pay an additional €21 import duty! This made my fairly expensive sandals very expensive. Sorry Begg”

Posted 1 year ago

“My Ecco shoes arrived on time and I was happy with them”

Posted 1 year ago

“I was very satisfied with my first order to Israel. The customer service was truly excellent as the lady on the chat was able to find me a specific shoe that I hadn't found online, from a photo I sent. Delivery was fast. Thank you! The only reason that I'm not giving 5 stars is that the postage to Israel is expensive; if this were cheaper I could see myself using this service frequently.”

Posted 1 year ago

“Cannot fault the service from Begg Shoes, love the personal hand written note with each item you receive. Unfortunately items were too small and no larger size made .”

Posted 1 year ago

“I like the stock and the style Beggs carry”

Posted 1 year ago

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Begg Shoes is rated 4.9 based on 12,000 reviews