Beer Hunter Reviews

Name: Beer Hunter
Rating: 4.43

4.4 Rating 2,052 Reviews

85 %

of reviewers recommend Beer Hunter

4.4

Based on 2,052 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

0161 507 8000

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good selection of beer and fair prices. Local collection was a bit awkward and I felt like an inconvenience when I turned up.”

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Posted 3 years ago

Good Afternoon, im sorry you experienced an awkward collection. I can see Customer Services have contacted you for feedback on how we can improve this.

Posted 3 years ago

“My order was delivered promptly, well packaged and undamaged. The contents were correct as per my order. All in all, most satisfactory.”

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Posted 3 years ago

Great - thank you Paul and Enjoy

Posted 3 years ago

“Good service and product selection”

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Posted 3 years ago

Thank you :-)

Posted 3 years ago

“Excellent service. Fast delivery, which at £9.95 I’d expect to be honest.”

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Posted 3 years ago

Hi Stephen, thank you so much for your review

Posted 3 years ago

“Good selection of the more unknown beers i have not tried before. Excellent communication regarding oeder and quick delivery”

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Posted 3 years ago

Thank you Adrian :-)

Posted 3 years ago

“I'm a tad irked because the case is 10 beers + glass and the beer case they come in (very sturdy by the way) actually has 12 holes, so basically there is one empty space in the box that just doesn't look very nice when one is giving it as a gift, it looks a bit incomplete. The website also advertises next day delivery, which didn't happen as I ordered it on Friday and it came on Tuesday. That being said, it did come well packed and the husband loved the selection.”

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Posted 3 years ago

Good Morning, Thank you for your purchase and your review. We appreciate your feedback, its important to have this. I can see from your order history that this was placed on Friday evening (after the 12pm midday ) cut off for Next Working Day delivery. This is advertised on our website and i am sorry you have missed this. Your order was therefore processed Monday for next working day delivery - Tuesday.

Posted 3 years ago

“Good selection and good service, cheers!”

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Posted 3 years ago

Thank you for your review and your purchase - enjoy the beers :-)

Posted 3 years ago

“Good beer choice, reasonable pricing but out of stock items not notified at time of ordering - you have to wait for delivery to find out items are not available- very frustrating- I would order all my beer from them if they could fix this problem.”

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Posted 3 years ago

Good Afternoon David, I am sorry that was an issue with the item you ordered. The last thing we want is to let any of our customers down, on the occasion the item is out of stock we aim to let our customers know as quickly as we can.

Posted 3 years ago

“Well, I ordered 36 bottles of beer and they sent me 32, one of which arrived smashed, together with a sodden box. However, once alerted to these problems, they did credit me promptly. All companies have an off day but how they deal with it is a true test of a proper company. I’m happy to give them this ‘one free bite’.”

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Posted 3 years ago

Good Afternoon Thank you for your purchase and for your review. We are again sorry to hear there was damage to your parcel in transit. All our parcels are dispatched in quality approved boxes and are packed securely. Unfortunately we have no control over how they are handled once leaving us, however if we are aware there is an issue we can ensure this is flagged with the courier.

Posted 3 years ago

“Dpd delivery which is a plus for me, 6 out the 12 beers in my pale ale selection were substitutes, not a real problem, but a note with the order or a email to acknowledge it would be good”

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Posted 3 years ago

Hi Lee, thank you for your review, thank you for your feedback which i shall ensure is passed on to the relevant department

Posted 3 years ago

“Bought a Mother’s Day gin gift - mum was very happy, said it was nicely presented.”

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Posted 3 years ago

Excellent choice of gift too Kellie - thank you for your order

Posted 3 years ago

“If you are looking for a good zero alcohol option this Weiss beer is excellent. Really good taste and it's fermented in the can so has a nice yeasty finish. Delivery was fast. Unfortunately one can was damaged in transit and discharged its contents over the other 23 cans in the pallet. Suggest beer hunter look again at their packaging for this product and perhaps put a sheet of bubble wrap or cardboard inside the box.”

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Posted 3 years ago

Thank you for your purchase and your feedback

Posted 3 years ago

“Bought a 60th birthday present for my brother, Jack Daniels in personalised no & glass. Delivered very swiftly (did pay for express) but all good, no complaints!”

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Posted 3 years ago

Thank you Neil

Posted 3 years ago

“Nicely boxed great beer thanks”

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Posted 3 years ago

Great - thank you for your purchase and your review Garry

Posted 3 years ago

“A discount for returning customers would help”

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Posted 3 years ago

Hi Robert - Keep your eyes on your emails :-)

Posted 3 years ago

“Great selection of beer at reasonalble prices. Delivery can be slow however, probably affected by Covid-19 issues.”

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Posted 3 years ago

Thank you for your purchase

Posted 3 years ago

“Very pleased with my purchase of a Jimmys 5L mini keg.. however it was stated that if ordered before a Thursday 12 noon, I'd receive my delivery for that following weekend. That wasn't the case, it was almost 7 days later when my beer turned up 😔”

Helpful Report

Posted 3 years ago

HI Kamaran, Thank your for your purchase. I can see your order was placed at a time the Jimmy 5L mini Kegs were 'pre-ordered' hence the slight delay in delivery. We are glad you received it in time for the weekend. Enjoy your purchase

Posted 3 years ago

“Postage was very slow and damaged when it arrive. This is probably out of Beerhunters control. And I must say they replaced the damaged part of the order for me. I will use them again and see what happens next time.”

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Posted 3 years ago

Hi Steve, thank you for your review, we hope you order with us again soon

Posted 3 years ago

“Unfortunately when my first order arrived it was incorrect - mistakes happen, but it was still annoying as I was ordering Gluten Free beer and a standard one turned up. That said - I could not possibly fault the service I was then offered. The new box arrived the next day before I'd sent back the incorrect ones. I was sent a pre-paid label to send the others back. I would definitely recommend this company. 😊”

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Posted 3 years ago

Thank you Phil for giving us the opportunity to rectify the mistake for you and for being so understanding

Posted 3 years ago

“A good selection and variety of craft beers from smaller independent breweries. Just what I was looking for as a gift pack”

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Posted 3 years ago

Great choice of purchase, thank you for your review

Posted 3 years ago

Beer Hunter is rated 4.4 based on 2,052 reviews