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Beaumont & Brown Ltd Reviews

4.8 Rating 711 Reviews

95 %

of reviewers recommend Beaumont & Brown Ltd

Company Reviews

Product Reviews

4.8

Based on 711 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Beaumont & Brown Ltd 5 star review on 8th December 2023

Shirley Jackson

Beaumont & Brown Ltd 5 star review on 12th March 2023

Beaumont & Brown Ltd 5 star review on 20th April 2021

Beaumont & Brown Ltd 5 star review on 13th October 2020

Beaumont & Brown Ltd 5 star review on 28th September 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am delighted with the bed linen and pillows. The only thing I'd suggest to improve on is customer service communication. I didn't receive a dispatch notification or tracking link, so didn't know until on the day the order was arriving. Being such a high value item I wanted to be in to receive it rather than be left outside, which fortunately I was in.”

Posted 3 months ago

“2standard pillowcases & double size fitted sheet. Washed nicely. Silvery grey colour is just right to go with the guest bedroom scheme. Not been slept on yet but felt great whilst I was ironing them Have previously brought bedding from B&B and never had issues with fit or quality of products. I’m sure these will be just as good”

Posted 4 months ago

“The basic white linen is fab, go to it every time. My one quibble is the rather high threshold for free postage, you have to buy a great deal before it's given, and it would nice as a regular for there to be some kind of click and collect or lower threshold. Sometimes I am just after a couple of pillow cases, or one duvet cover.”

Posted 4 months ago

“Very pleased with the quality of the towels but I would say the colour is grey not silver which was a bit disappointing.”

Posted 9 months ago

“We bought these for our VW California. The one for the pop-up bed was a great fit (with the bottom corners cut out to match the mattress) but the one for the lower bunk was quite baggy and the bottom corner with the notch missing was not tailored into the sheet. Nice material on both though.”

Posted 1 year ago

“I’ve brought bed linen for a good 5 years and it’s lasted well and looks so good”

Posted 1 year ago

“Really pleased with the beautiful quality of the cotton bed linen I chose- my one disappointment is that the king size fitted sheets that I ordered for our king size deep mattress bed is too large - even after washing so it’s quite loose on the bed .”

Posted 1 year ago

“I bought two white hand towels. I didn’t expect them to come with hooks. They weren’t advertised with hooks and have never had them before. The hooks look scruffy on my towel rail so disappointed.”

Posted 2 years ago

“Absolutely delighted with my new linen. Only disappointment is that they were packaged in plastic”

Posted 2 years ago

“Prompt delivery”

Posted 2 years ago

“There was a delay in my order but Arabella was in contact with me and updated me with my order. My topper is great, very happy with the product.”

Posted 3 years ago

“Bought a mattress protector. Good quality. Website said delivery was £5 but when I got to basket/payment page I was charged £6.50. Website needs to be accurate.”

Posted 3 years ago

Thank you for your review, apologies for the inaccurate information, we've amended our website today. Uk orders under £150- delivery £6.50 UK orders over £150- delivery Free.

Posted 3 years ago

“On opening there was a light tinge of a smoke smell (Fire, not cigarette) on the Pillows and the Pillow cases. I have allowed them to air for over week and there is an improvement. In the instructions it stated the Pillows need professional cleaning which I did not want to do and washed the pillow cases. So have not used the product yet.”

Posted 3 years ago

“Beautiful bed linen Very prompt delivery”

Posted 3 years ago

“Sadly I have returned my pillows as when I opened them they were a little to full for my children although I must say the delivery and service has been first class just waiting for my refund now many thanks mrs Clarke”

Posted 3 years ago

“Brilliant pillows and pillowcases. Would have been helpful to receive a despatch notice.”

Posted 3 years ago

“I would have given a five star rating but one of the sheets that I received - the white one - the wrong size was sent. As I live in France, returning it for the right size would take some effort. I have bought Beaumont & Brown sheets, pillowcases, and towels before and I have nothing but praise for the quality, soft touch, and washability. All fibres are excellent and I have tried many brands and I like B & B the best and now will buy nothing else.”

Posted 3 years ago

“Fine. But website Is never completely clear about About what is included in sets and what th pillow cases are eg Oxford and Housewife, and sizes. Also does not talk about shrinkage On washing.”

Posted 3 years ago

“I purchased the bath robe and delighted with it however i did notice the belt loops one is stitched as a double loop but the other hasn't been as because it was a small fault i didn't think it worth to send back”

Posted 3 years ago

“Delighted with the two new pillows From but soon soft. An enigma. Thanks”

Posted 3 years ago

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Beaumont & Brown Ltd is rated 4.8 based on 711 reviews