Battery Station Reviews

Name: Battery Station
Address: Unit 13, 4 Tameside Business ParkWindmill LaneDenton, Manchester
Rating: 4.86

4.9 Rating 44,483 Reviews

98 %

of reviewers recommend Battery Station

Company Reviews

Metrics

Info

4.9

Based on 44,483 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Battery Station:

BatteryStation.co.uk is a leading UK online supplier of batteries to business, public sector and consumers. With a wide range of products and fast shipping, BatteryStation.co.uk provides a hassle free service.

Visit Website

Phone:

+44 (0)161 314 3000

Email:

customerservice@batterystation.co.uk

Location:

Unit 13, 4 Tameside Business ParkWindmill LaneDenton
Manchester
M34 3QS

Battery Station 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product is quality and reasonably priced. The delivery was poor due to them using Yodel. They held onto the package for 4 days. Change your courier and you'll get a higher review.”

Helpful Report

Posted 1 month ago

Dear B Harrison, Thank you for getting in touch. Your feedback has been passed onto Yodel. Apologies for any inconvenience caused. Kind Regards, BatteryStation Customer Service Team

Posted 1 month ago

“Very disappointed. My order was changed without me being advised. Thought the order was wrong (because they had a different description on them) I was not advised when I placed the order.!! Not happy that I cannot talk to a human being. So I had to email to be told they are discontinued. Unhappy regular purchaser.”

Helpful Report

Posted 2 months ago

Dear Maureen, Thank you for getting in touch. The product that you ordered has been discontinued, and replaced with the Procell Intense D batteries, it is clearly stated on the product page that if you order Procell Constant D batteries you will receive Procell Intense, this is clearly highlighted in red text. The Intense are almost identical chemically and in fact slightly better in many applications. Apologies for any inconvenience caused. Kind Regards, BatteryStation Customer Service Team

Posted 2 months ago

“Battery Station was fine - quick despatch, well packed, good prices and good communication. Their choice of Yodel as a courier was awful. They couldn't "find" us for three days! In the era of sat nav available to all? I don't think so. Took 6 days and eventually arrived without warning. Change couriers or they will lose customers”

Helpful Report

Posted 3 months ago

Good Morning, Thank you for your feedback. For future orders we also use Parcel Force next day delivery service, Royal Mail Parcel and Royal Mail first and second class post. Kind Regards, BatteryStation Customer Service Team

Posted 3 months ago

“Acceptable”

Helpful Report

Posted 3 months ago

“I ordered 2 little packs of batteries, 10 AA & 10 AAA. I paid a bit extra for them to come first class, expecting 2-3 days. I was disappointed that they took 6 working days to arrive. Battery Station's prices are really competitive but they need a better carrier than Royal Mail.”

Helpful Report

Posted 4 months ago

Dear Mark, Thank you for getting in touch. You placed your order on the 7th of January after the close of business, your order was processed the following day Wednesday the 8th, the 3rd working day was Monday the 13th, your order was delivered a day late on the 14th of January. Royal Mail tend to take a few weeks for normal service to resume after the Christmas and New Years break. Kind Regards, BatteryStation Customer Service Team

Posted 4 months ago

“Hi, I paid for quick delivery however it wasnt delivered for a week which missed the time i needed them for. I understand this potentially wasnt your faulf but Royal Mail.”

Helpful Report

Posted 5 months ago

Dear Noel, Thank you for getting in touch. You placed your order on Monday the 22nd of December after the close of business, your order was collected by the courier on the Friday the 27th of December and delivered on the next working day which was Monday the 30th. The last date for next working day delivery was Friday the 20th of December. Kind Regards, Carol

Posted 5 months ago

“It's a battery . Poor delivery took 7 Days .”

Helpful Report

Posted 5 months ago

“Brilliant company but the delivery company are rubbish, I had to fetch my parcel from their warehouse.”

Helpful Report

Posted 6 months ago

“Excellent products and good delivery times coupled with competitive prices. However the last time I ordered I had a great deal of difficulty in selecting the 7% reduction so much so that I completed the puchase at full price and then had to write to them to obtain the discount. To be fair this was rectified very quickly. I was also disappointed that the telephone number is only usable for business customers. If you do not want personal customers then make it clear rather than restrict how they might contact you. What about 2 telephone numbers, one for businesses and another for personal customers.”

Helpful Report

Posted 6 months ago

Dear Robert, Thank you for getting in touch. We are sorry to hear that you had issues using your discount code, and also glad to hear that you had your discount code applied to your order by a member of our customer service team. We have have passed your feedback onto the relevant department. Kind Regards, BatteryStation Customer Service Team

Posted 6 months ago

“Batteries seemed fine but took over a week to arrive.”

Helpful Report

Posted 6 months ago

Dear Simon, Thank you for getting in touch. We have checked your tracking and the reason for the late delivery was due to an issue with the courier location your property. We are sorry for any inconvenience caused. Kind Regards, BatteryStation Customer Service Team

Posted 6 months ago

“Don’t seem to last as long as previous batteries”

Helpful Report

Posted 6 months ago

Dear Kevin, Thank you for getting in touch. We will contact you directly to discuss the matter further and to resolve any issue you are having. Kind Regards, BatteryStation Customer Service Team

Posted 6 months ago

“Price perfect. Delivery poor had to 48 hours for 24 hour delivery you need to take this up with the Post Office.”

Helpful Report

Posted 6 months ago

Dear Kenneth, Thank you for getting in touch. Unfortunately, we have little control over the couriers once the order has been dispatched, occasionally deliveries are delayed for many reasons such as adverse weather conditions, traffic and staffing issues. We have already contacted yourself directly and resolved the issue. Kind Regards, BatteryStation Customer Service Team

Posted 6 months ago

“to slow to deliver”

Helpful Report

Posted 7 months ago

Dear Thomas, Thank you for getting in touch. You placed you order on the 24th of October and chose Royal Mail second class delivery service, you order was processed and dispatched the same day. We have checked you Royal Mail tracking and you parcel was delivered 48 hours later on the 26th of October. Your order was shipped the same day and did not arrive late. Kind Regards, BatteryStation Customer Service Team

Posted 7 months ago

“no info on delivery postage or tracking took 6 days on 3 to 4 day cheap delivery would be nice to be able to track these days so you know if theyve even been depatched”

Helpful Report

Posted 7 months ago

Dear John, Thank you for getting in touch. We have taken a look at your order, you placed your order on the Sunday the 20th of October, Your order was then processed and dispatched on the 21st of October with you chosen courier Royal Mail second class mail. Unfortunately, Royal Mail tracking is not active until a parcel has been delivered, as it is used as proof of delivery. We would appreciate if you could make contact at customerservice@batterystation.co.uk to discuss this matter further an reach a resolution. Kind Regards, BatteryStation Customer Service Team

Posted 7 months ago

“ordered duracell aa batereys perfeft also ordered varta aa batt absolutly rubbish went flat after one day”

Helpful Report

Posted 7 months ago

Dear Brian, Thank you for getting in touch. We have had no faults or reports on either of this products and sell hundreds of units every month. We will contact you directly to gain more information so that we can discuss the matter further. Kind Regards, BatteryStation Customer Service Team.

Posted 7 months ago

“Priced well, dispatch time good but delivery was terrible. Perhaps you should change your courier.”

Helpful Report

Posted 7 months ago

Dear Pam, Thank you for getting in touch. We are sorry to hear that you have had issues with the Royal Mail delivery system. You placed your order on Saturday the 5th of October, your order was process and dispatched to Royal Mail on Monday the 7th of October and delivered on the 11th. We will contact you directly to discuss this matter further. Kind Regards, BatteryStation Customer Service Team.

Posted 7 months ago

“Batteries were apparently lost by Yodel so not delivered and I waited in all day. I had to chase up and they were reissued by Battery Station, but not delivered for another few days. Again I had to wait in all day to sign for them. Received eventually and the correct batteries, just a very frustrating, unnecessarily long-winded process.”

Helpful Report

Posted 8 months ago

Dear Sue, Thank you for getting in touch. We are sorry to hear this, unfortunately, we have limited control over the delivery of your order once it has been dispatched. When you contacted the team at BatteryStation they moved swiftly in resolving the issue and sending a replacement order which you have now received. Your feedback is important to us, therefore your feedback has been passed onto Yodel so that they may improve their service. Kind Regards BatteryStation Customer Service Team.

Posted 8 months ago

“thank you the for the refund sorry for not getting battreis better luck next time”

Helpful Report

Posted 8 months ago

“Batteries are fine but ordered these for delivery to ROI business and had given them my Vat number, got hit for a 40% custom charge as they hadn't done their paperwork properly!”

Helpful Report

Posted 8 months ago

“I paid for next day delivery which I didn’t get so was promised a refund. I’m still waiting!!!”

Helpful Report

Posted 9 months ago

Dear Julie, Thank you for getting in touch. We have been in touch with our accounts refund department and you refund is on today payment run. Your refund should show on your account in the next few working days. Kind Regards, BatteryStation Customer Service Team

Posted 9 months ago

Battery Station is rated 4.9 based on 44,483 reviews