Battery Station Reviews

Name: Battery Station
Address: Unit 13, 4 Tameside Business ParkWindmill LaneDenton, Manchester
Rating: 4.86

4.9 Rating 44,483 Reviews

98 %

of reviewers recommend Battery Station

Company Reviews

Metrics

Info

4.9

Based on 44,483 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Battery Station:

BatteryStation.co.uk is a leading UK online supplier of batteries to business, public sector and consumers. With a wide range of products and fast shipping, BatteryStation.co.uk provides a hassle free service.

Visit Website

Phone:

+44 (0)161 314 3000

Email:

customerservice@batterystation.co.uk

Location:

Unit 13, 4 Tameside Business ParkWindmill LaneDenton
Manchester
M34 3QS

Battery Station 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was left on the steps at the Entrance of the school”

Helpful Report

Posted 1 week ago

Dear Cheryl, Thank you for getting in touch. We are sorry to hear this, we will contact you directly to discuss the matter further. Kind Regards, BatteryStation Customer Service Team.

Posted 1 week ago

“never received oeder”

Helpful Report

Posted 1 week ago

Dear Alan, Thank you for getting in touch. We will contact you directly, to discuss this matter further. Kind Regards, BatteryStation Customer Service Team

Posted 1 week ago

“The items I order were delivered to the wrong address by the Yodel driver to find out more information on my delivery It meant I had to download the Yodel apps which I find is unexceptable”

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Posted 2 weeks ago

“I haven't received my parcel... Its been 2 weeks”

Helpful Report

Posted 3 weeks ago

Dear Srijanita, Thank you for getting in touch. Due to the time that has passed and the lack of any tracking information we believe that your order may have been lost in transit. We will contact you directly to confirm your post addess and resolve the issue. Kind Regards. BatteryStation Customer Service Team

Posted 3 weeks ago

“First time very good subsequent service trying to solve an issue via the 'help' desk appalling.”

Helpful Report

Posted 4 weeks ago

Good Afternoon, Thank you for getting in touch. We are sorry to hear this, if you would like to discuss the matter further you can email customerservice@batterystation.co.uk Kind Regards, BatteryStation Customer Service Team

Posted 4 weeks ago

“Parcel not delivered. Battery station supplied evidence of delivery-item outside of letterbox. Item would not have fitted through letterbox and nothing was left. Had requested delivery to neighbour if out Have emailed several times and not yet received a reply Have just completed online form and hope to hear back to resolve matter as yet have no goods”

Helpful Report

Posted 1 month ago

Dear Richard, Thank you for getting in touch. The reason that we send you the tracking details delivery photos etc is to confirm that the delivery/attempted delivery was being made to the correct address/location. We will contact you directly to resolve the issue. Kind Regards, BatteryStation Customer Service Team

Posted 1 month ago

“Wrong batterys..then ones o bought after don't work”

Helpful Report

Posted 1 month ago

Hi Helen, This is the first we're hearing about this. I have check through our customer service system thoroughly for your email address, order number and delivery postcode and there is nothing at all from you. We did find a complaint from last year when you chased up an order you believed was late. Nothing for 2025 though. We didn't get any return, any technical support request, nor did we send any others to you. Please reach out to us if you need help with something. Our details are here: https://www.batterystation.co.uk/contact/ Kind Regards, The BatteryStation.co.uk Customer Service Team.

Posted 1 month ago

“Quick handling, quick delivery, working batteries. No complaints.”

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Posted 3 months ago

“I have just tried ten batteries , of the ten only 4 had any charge”

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Posted 4 months ago

Dear Steven, Thank you for getting in touch. We will contact you directly to resolve the issue. Kind Regards, BatteryStation Customer Service Team

Posted 4 months ago

“Your website is like being up to the neck in thick treacle! After trying to place an order, I gave up and went to another supplier, and placed an order in a couple of minutes. It arrived today. I won't bother you again.”

Helpful Report

Posted 4 months ago

“I paid £6.49 for next day delivery for batteries for Xmas on 23/12. Didn’t arrive until 30/12.”

Helpful Report

Posted 5 months ago

Dear Lee, Thank you for getting in touch. You placed your order on Monday the 23rd of December after the close of business, your order was collected by the courier on the Friday the 27th of December and delivered on the next working day which was Monday the 30th. The last date for next working day delivery was Friday the 20th of December. Kind Regards, Carol

Posted 5 months ago

“I ordered a number of energiser optimum triple and double A type batteries. I thought straight forward however they failed to deliver and blamed the carrier. They refunded me which they used as a get out of the contract. I asked for 24 hour delivery, how difficult is it to send batteries I am not happy with Battery Stations performance they were not interested at any time in delivering batteries to me and when it became a problem for them their used there get out clause and refund money. Never again they are hopeless. They said the problem was at the Glasgow depot of Parcelforce. I ordered many other items from other suppliers on the same dates that went through parcelforces Glasgow depot and I received them within the contracted delivery period So so disappointed, they believe giving me my money back is the solution however my contract with them was to deliver batteries I am”

Helpful Report

Posted 5 months ago

“I ordered a watch battery three weeks ago and though I got an email saying it was on its way it has not arrived. Disappointing!”

Helpful Report

Posted 5 months ago

Dear Wendy, Thank you for getting in touch. We are sorry to hear that you have not received your order. We have checked your Royal Mail tracking and there has not been a delivey update, therefore we believe that you order has been lost in transit, A refund has been issued which should show on your account in the next few working days. Apologies for any inconvenience caused. Kind Regards, Carol

Posted 5 months ago

“Order placed on 05/12/24 but not received. Replacement order dispatched 15/12/24, so not likely to arrive before Xmas. This is not satisfactory.”

Helpful Report

Posted 5 months ago

Hi Bob, The replacement order was sent out on Parcelforce 24. They attempted to deliver it today but were unable to. They should try again over the weekend. If you contact us via our customer service page, we'll be happy to provide the tracking number to you, and you can also see if in the email that Parcelforce sent you. If you do not have this email, it may be in your spam folder. Kind Regards, The BatteryStation.co.uk Customer Service Team.

Posted 5 months ago

“My Order No.400544567 27/11/24 not delivered Yodel does not respond”

Helpful Report

Posted 6 months ago

Dear Alfred, Thank you for getting in touch. We are sorry to hear that you have not received your parcel. We will contact you directly to resolve the issue. Kind Regards, BatteryStation Customer Service Team

Posted 6 months ago

“The seller has an attitude when things go wrong. They claimed they should work on my BT 4600 phones but they didn't. Treated me with contempt when I opened a case with paypal sending me an email that saying I could not buy from them again. Shocking way to resolve a problem with one of there batteries”

Helpful Report

Posted 6 months ago

Hi, PayPal disputes damage our reputation and should be used when a resolution cannot be worked out. You did not give us a chance to reach a resolution before starting a dispute with PayPal. It is our policy on receipt of a dispute or chargeback to immediately stop the process of resolution. In this case, there is absolutely no reason the batteries should not work with your phones. They are simple devices which do not different significantly between brands, and you stated that the capacity was the same as that removed from your phones. Batteries are produced in huge quantities and batches are tested as they come off the line. We have not had a case where a few packs from one batch to the same customer are faulty, and all of the others are perfectly line. There was no reason they shouldn't have worked and we were trying to investigate this with you when you escalated this right to a PayPal payment dispute. So as you correctly stated, we asked you to find another supplier as we do not wish to have to risk of selling to you again in case you prematurely make payment disputes. Due to the amount of orders we do, of course we have customers with issues that need resolving, and the vast majority of them are happy to work with us to a resolution, and this is reflected in the feedback scores and the repeat custom we get. Yours sincerely, The BatteryStation.co.uk Customer Team.

Posted 6 months ago

“Batteries ordered were “Duracell “ when they arrived they were a different make and the wrong number (8 not 10). Sent photos of items and packaging,received a reply asking for photos of items and packaging,which I did again since when I not heard anything. Will not be ordering again and never going to recommend 😠”

Helpful Report

Posted 6 months ago

Dear Adrian, Thank you for getting in touch. We will contact you directly, to resolve the issue. Kind Regards, BatteryStation Customer Service Team. Kind Regards, Carol

Posted 6 months ago

“A bad experience!!!!”

Helpful Report

Posted 6 months ago

Good Afternoon, Thank you for getting in touch. We have looked into your comments, and the issue has been resolved with you directly. Kind Regards, BatteryStation Customer Service Team

Posted 6 months ago

“Not received 4x PP3 batteries and dispatched a week ago.”

Helpful Report

Posted 6 months ago

Dear RTD, Thank you for your feedback. We sincerely apologize for the delay you’re experiencing with your order. Please rest assured that we are looking into this matter and will reach out to you shortly to assist. Kind Regards, BatteryStation Customer Service Team

Posted 6 months ago

“I received my batteries and they were all dead. Requested a refund. Never heard back.”

Helpful Report

Posted 6 months ago

Dear Virginia, Thank you for reaching out to us. We sincerely apologize for the inconvenience you've experienced with your order. Please know that we take your concerns seriously, and we will follow up with you shortly to resolve this matter. Kind Regards, BatteryStation Customer Service Team

Posted 6 months ago

Battery Station is rated 4.9 based on 44,483 reviews