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Battery Station Reviews

4.9 Rating 41,255 Reviews

98 %

of reviewers recommend Battery Station

Company Reviews

4.9

Based on 41,255 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Battery Station:

BatteryStation.co.uk is a leading UK online supplier of batteries to business, public sector and consumers. With a wide range of products and fast shipping, BatteryStation.co.uk provides a hassle free service.

Visit Website

Phone:

+44 (0)161 314 3000

Email:

customerservice@batterystation.co.uk

Location:

Unit 13, 4 Tameside Business ParkWindmill LaneDenton
Manchester
M34 3QS

Battery Station 5 star review on 16th February 2024

Christos Nikolis

Battery Station 5 star review on 3rd January 2024

Battery Station 5 star review on 15th December 2023

Battery Station 5 star review on 4th December 2023

Christopher A Holmes

Battery Station 5 star review on 16th October 2023

Battery Station 5 star review on 21st July 2023

Battery Station 5 star review on 19th June 2023

29

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The batteries were delivered quite quickly. However, I have been contacted to write a review that is impossible as I have not used the batteries and hence do not know how long they will last. Total waste of time and effort. WHy, Why, Why do companies send out this useless enquiry?”

Posted 7 months ago

Hi Geoffrey, We were not requesting a product review as we do not manufacture these items from well known brands. The invitation to leave a review was for the service you received from our company. The reason we request these reviews is because we are a small company and one of the only ways we can show our new and potential customers are that we are getting it right. Kind Regards, The BatteryStation.co.uk Team.

Posted 7 months ago

“Paid for next day delivery, had to phone a week later to find out why my goods were still with Yodel. The lady in your office soon sorted out a transfer to DPD, goods arrived next day.”

Posted 7 months ago

“TLDR: They use Yodel I try hard to support retailers other than Amazon. Since Battery Station's prices were competitive I thought I'd give them a try. Disappointingly I'll be back to Amazon next time. Battery Station: ⭐️⭐️⭐️⭐️⭐️ Yodel: ⭐️ Generous average: ⭐️⭐️⭐️ I ordered from Battery Station on Thursday evening. Friday morning, the order was picked, packed and despatched. I'd ordered on the basic 3-5 day delivery so wasn't expecting it until the following week. Saturday morning I got a message from Yodel: Will be delivered today between 18:45 and 20:45. I rearranged my day to ensure I'm there for the delivery. 19:48: About 20 stops away, Yodel decided they needed more information about my address and the courier returned to the depot. So one day wasted. Sunday: I go out to do what I hadn't been able to on Saturday. Then I found a message that my parcel was out for delivery again! 15:37: My parcel has been delivered to my "safe place" which turns out to be left on my door mat next to a busy footpath and vulnerable to theft. This is despite the email saying "This parcel needs to be delivered to a person" and they'd either take a photo of it in your open doorway or deliver it to a neighbour. I curtailed my activities and returned home as quickly as possible. Fortunately, the package was still there when I got home. My take is that the Yodel delivery scheduling software allocated too many parcels to the Saturday courier who was always going to stop at 20:00. Had the software correctly scheduled the delivery for Sunday (or even Monday to Wednesday) initially I'd have had no problem. Instead a delivery I was expecting the following week disrupted my entire weekend. You could argue the delivery experience is not Battery Station's fault, but ultimately they choose which courier they use and they have the choice to use a more reliable courier. Maybe the experience varies across the country but I consistently have problems with Yodel. The batteries were well packaged. As I worked into the package I found a polywrap bag, bubble wrap, cardboard and copious quantities of tape. However, it looked like Yodel had been using the package as a football and 3 of the 5 boxes were damaged.”

Posted 8 months ago

Dear James, We do offer other couriers for our Next Day delivery service which is obviously more expensive. Most customer don't want to pay that. Yodel is generally good and we had a marked improvement over the last low-cost courier we used. Looking at your photos, the boxes themselves look creased which is not unusual from transit, but the batteries inside should be fine. We do not normally comment on other retailers but I feel on this occasion I must point out that most of the staff in this office have had a damaged Amazon delivery at some stage. Furthermore they do not allow you to set delivery dates, specify neighbours and other in-flight options. Kind Regards, The BatteryStation.co.uk Customer Service Team

Posted 8 months ago

“I was disappointed the batteries I had as a regular order were in a pack of 6x2. You no longer supply the 6-pack and I had to purchase 6 packs of 2 that worked out more expensive with more packaging. The batteries are for my 3 cat feeders not included in the pick list for animal welfare.”

Posted 8 months ago

Hi, The Duracell Plus C 6 pack became very expensive relatively. If we continued to stock this item, it would have been the same price as the 2 packs per cell. We do sell the 4 pack which is good value, and you have the option to purchase 3 x 4 packs which would be also 12 batteries. Kind Regards, The BatteryStation.co.uk Customer Service Team.

Posted 8 months ago

“Only had batteries 2 days. Don't feel able to say.”

Posted 8 months ago

“Have had trouble using my debit card to place an order.You let me use a bank xfer which was good but in the last few days l had the same problem and gave up ! But for this problem your service is good.”

Posted 9 months ago

“Batteries OK but can get cheaper elsewhere”

Posted 9 months ago

“Unfortunately 2 of the 5 button-type batteries I bought turned out to have 2.3V instead of >3.0V.”

Posted 9 months ago

Good Morning, Thank you for getting in touch. We have had no reports or faults on this product, if you would like to contact our customer services team directly by filling out the contact form on our website, we can look into resolving the issue. Kind Regards BatteryStation Customer Services Team

Posted 9 months ago

“batteries excellent but too long to arrive”

Posted 10 months ago

Dear Doreen, Thank you for getting in touch. When you placed your order on the eve of Friday the 30th of June, your order was then processed on Monday the 3rd of July which was the first working day after you ordered, your order was then delivered the following day with Royal Mail first class delivery. Kind Regards, BatteryStation Customer Services Team

Posted 10 months ago

“Product is great ,just took a long while to arrive”

Posted 10 months ago

Hi Victoria, Thank you for getting in touch. We have had a look into why you parcel took a little longer than expected to reach you. We have spoken to Yodel and unfortunately they had a major incident at our local Shaw depot, as all the parcels had to be shipped to a midlands depot before they started on the delivery process. This was an rare incident and normal delivery services have resumed. Apologies for any inconvenience caused. Kind Regards, BatteryStation Custom Services Team

Posted 10 months ago

“Batteries ordered but were not delivered after 7 days so had to contact battery station who stated it was the carrier's fault as the package was still in the depot and had not need dispatched for delivery. A second order was dispatched from battery station which arrived soon afterwards.”

Posted 11 months ago

Hi Clive, Sorry about the delay. We had an incident with the courier where orders that went through on a certain date had exceptions at their depot. Kind Regards, Jamie.

Posted 11 months ago

“Delivery not as sharp as a previous order and the life of Procell batteries not up to expectations.”

Posted 1 year ago

“I was pleased with lithium-ion battery but was dissapointed with watch battery, I thought the price was for two batteries not one. I could have bought the watch battery cheaper in other seller sites. Your advert should make it clear.”

Posted 1 year ago

Hi Trincomalee, There is nowhere on the product page for the watch battery that says anything about 2 batteries being included. It says 1 Pack, the photo shows one battery, the specifications under pack size say 1 battery as well. Even in the description it refers to one battery. We completely refute the claim that you could be misled into thinking it was for 2 batteries. It is absolutely bunk. Yours sincerely, The BatteryStation.co.uk Customer Service Team

Posted 1 year ago

“I was not pleased with your website as we have used you before no problem but this time I was informed to use another browser. Then you would not accept our credit card so I had to spend time with our bank so your company would except our payment. After all this the service was good.”

Posted 1 year ago

Hi Richard, We have absolutely no control over the restrictions your bank may place on your card, or the 3D secure system where they send you a code or a password to enter during checkout. By law, we have to use this, and we cannot process payments without it. So after you spoke to your bank, they advised you what you need to do to make the payment online. So this is nothing to do with our website at all, as once that was sorted out, the payment went through immediately. Kind Regards, Jamie.

Posted 1 year ago

“I would be better for the customer if you were accurate in your description of the quantity purchased. To call a single battery a "pack" is misleading as I deal in battery packs a lot and these come as two in a box. Just call it what it is, a single battery.”

Posted 1 year ago

Dear James, I have looked at the webpage for the product in question. The image shows 1 battery. The description makes no mention of 2 batteries and in the specifications table, the pack size says 1. Furthermore, I have taken a few minutes to search for this product on the top search results, and found that no one is selling it in 2s. Furthermore, the outer boxes that we receive this item in, are in 8s. So we are stumped as to your claim that they come 2 in a box. We advertised this product as a single unit, we confirmed the pack size in both the image and the specifications table. Yours sincerely, The BatteryStation.co.uk Customer Service Team.

Posted 1 year ago

“Battery Station are very quick at dispatching orders, which tend to arrive the next day. However, several batteries (I usually order D cells) tend to be damaged. On my most recent order, in addition to the usual damaged-few, nearly all of the D cells had corrosion on their ends, which doesn't make as good a connection as a clean battery. I hope that the batteries are not kept in damp conditions in the future to prevent corrosion.”

Posted 1 year ago

Dear Jamie, Thank you for getting in touch. We are sorry to hear this. Our warehouse is temperature controlled 24 hours a day, because of the nature of our business. We would appreciate it, if you could contact via email at customerservices@batterystation.co.uk so that we may resolve the issue. Kind Regards, BatteryStation Customer Services Team

Posted 1 year ago

“I have bought 2 batches over recent months. I found there are too many short life batteries when multiple backs are bought .ì”

Posted 1 year ago

“Delivery was very good but you let yourselves dow with the cost of delivery & product”

Posted 1 year ago

Dear Arthur, Thank you for getting in touch. We are sorry to hear that you are not happy with the cost of the postage or the product that you purchased. If you would like to discuss this matter further, you can fill out the customer contact form on our website. Kind Regards, BatteryStation Customer Services Team.

Posted 1 year ago

“Very efficient process to order batteries, but delivery is a bit lacking.”

Posted 1 year ago

Dear Keith, Thank you for getting in touch. You placed your order on the evening of the 16th of February, you chose and paid for 3-5 working day delivery service. We have checked your tracking and you order was delivered on the 18th of February at 12.30pm. From ordering to receiving you order was less than 48 hours. If you would like to discuss this further, we have a customer contact form on our webside. Kind Regards, BatteryStation Customer Services Team

Posted 1 year ago

“My order was stuck in hub for a week had to get back in touch to find out where my order was”

Posted 1 year ago

Dear Dione, Thank you for getting in touch. Your order was replaced and dispatched with Parcel Force next day delivery service, when you got in touch. We have checked your tracking and your replacement order has been delivered. Kind Regards, BatteryStation Customer Services Team

Posted 1 year ago

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Battery Station is rated 4.9 based on 41,255 reviews