Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Battery Station Reviews

4.9 Rating 41,319 Reviews

98 %

of reviewers recommend Battery Station

Company Reviews

4.9

Based on 41,319 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Battery Station:

BatteryStation.co.uk is a leading UK online supplier of batteries to business, public sector and consumers. With a wide range of products and fast shipping, BatteryStation.co.uk provides a hassle free service.

Visit Website

Phone:

+44 (0)161 314 3000

Email:

customerservice@batterystation.co.uk

Location:

Unit 13, 4 Tameside Business ParkWindmill LaneDenton
Manchester
M34 3QS

Battery Station 5 star review on 16th February 2024

Christos Nikolis

Battery Station 5 star review on 3rd January 2024

Battery Station 5 star review on 15th December 2023

Battery Station 5 star review on 4th December 2023

Christopher A Holmes

Battery Station 5 star review on 16th October 2023

Battery Station 5 star review on 21st July 2023

Battery Station 5 star review on 19th June 2023

29

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wrong batteries initially sent; e-mailed and the correct batteries sent overnight and told to keep the incorrect batteries. Shame someone got it wrong first time but it happens in even the very best of companies and reaction to my e-mail very quick and efficient, thanks.”

Posted 2 years ago

“Slow delivery”

Posted 2 years ago

“Good range of products .. even those which are 'Out of Stock'.”

Posted 2 years ago

“I got what I wanted promptly and for a good price, however, the batteries were out of date when received .”

Posted 2 years ago

Dear Dale, The date printed on these batteries is the production date. Coin cells have a shelf life of around 10 years. It's not possible we had stock 10 years ago as the design was completely different and the pack size did not exist. Please re-examine the product and look for the P: or Prod: next to the date you are looking at. Kind Regards, The BatteryStation.co.uk Customer Service Team.

Posted 2 years ago

“GP recyko batteries seem good so far. Unfortunately Battery station packaged the deliver with loads of unnecessary unrecycleable plastic. There's no need for it.”

Posted 2 years ago

Dear Customer, We have checked your order history and are unable to find an order for GP ReCyko batteries. We are always looking at ways to reduce any impact on the environment. We do reuse over 95% of the packaging materials that we receive from deliveries, and any materials that can't be reused are disposed of through official recycling channels. Kind Regards, The BatteryStation.co.uk Customer Service Team.

Posted 2 years ago

“got wrong batteries. too much trouble to try returning”

Posted 2 years ago

Dear Customer, We have reviewed the video footage of your order being shipped at our packing station, and no error was made, it shows that you were sent the Panasonic Zinc D batteries that you ordered. Kind Regards, The BatteryStation.co.uk Customer Service Team.

Posted 2 years ago

“You sent the incorrect batteries. I have returned them a week ago but you say they have not been received yet. I hope you will get them next week and be able to supply the correct batteries. I included a photo of the correct batteries with my return.”

Posted 2 years ago

Dear Trevor, Allow me to correct your review which is inaccurate. You ordered 2 gumstick walkman batteries which is exactly what we sent you. We verified this using the video camera on our packing station, which clearly shows the batteries, and the label. The first we heard of these 'incorrect' batteries, is when you said you had sent them back to us and were demanding a refund. We have informed you that we have not received the batteries and asked you if you have any tracking information that you do not. If we do receive them, we will refund you. To summarise, you ordered the wrong batteries, and sought to return them without contacting us. This would normally be fine except you did not get any sort of tracking information and are now frustrated you have not been refunded as a result that the batteries may now be lost. Yours sincerely, The BatteryStation.co.uk Customer Service Team.

Posted 2 years ago

“The product arrived promptly and were of good quality. But considering they were 2 coin shaped batteries the cost of post and packing was excessive. So yes good quality but at huge cost”

Posted 2 years ago

Dear Customer, The shipping on this item was available from £1.49. You selected the Next Day shipping at £6.49 which is what is costs including VAT, to ship up to 30KG next day. Kind Regards, The BatteryStation.co.uk Customer Service Team.

Posted 2 years ago

“Im very sorry to have to write a negative review but bought 2 batches of AA and AAA batreries for my led christmas lights. I had to change batteries after just 4 hours and same with my led strip lights too. Last year i bought cheap batteries that performed better I bought the news ones as they were advertised as good quality, I've found them to be anything but good. Sorry.”

Posted 2 years ago

“Disappointed to see the prices have doubled since my last order.”

Posted 2 years ago

Hi Andrew, Unfortunately, the price you were paying for the item in question was from orders in 2018 and 2019 and was a pricing mistake. It came to our attention when we went to adjust the pricing routinely. Apologies for the inconvenience and disappointment with the pricing. The other items in your order had the same price I believe. Kind Regards, The BatteryStation.co.uk Customer Service Team.

Posted 2 years ago

“Only not getting 5stars as a result of delivery problems. I paid extra to get them early but Royal Mail let us both down. Came a day late but they did not post or leave them ( parcel would have fitted through the letter box) and I had to travel the next day a mile plus to collect them. This meant queuing in the post office for about 30mins.”

Posted 2 years ago

Hi Roger, Yes it has been a challenging time for couriers and Royal Mail. There have been lots of delays and strange happenings. We have seen a lot of stuff left at Post Offices recently to avoid re-delivery attempts. I have been told this is a temporary arrangement and was done to maximise the amount of deliveries made. Sorry for the inconvenience. Kind Regards, Jamie.

Posted 2 years ago

“I was horrified to receive my new charger and set of D batteries in an oversized box packed out with polystyrene pellets and needlessly mummified with packing tape. Such a complete lack of regard for the environment means I shall be placing no more future orders.”

Posted 2 years ago

Hi Jonathan, We do care about the environment and we recycle over 95% of the materials we receive with goods in. All boxes are reused. Any small amount of cardboard and plastic we dispose of is done so with a local recycling company and we retain the required legal documentation to show we are compliant. We can't seem to win, can we! If we under pack it, it gets damaged easily and we get complaints. If we overpack it, we get reviews like this one. We packed the items, taking into account that at this time of year especially, packages can be easily damaged and very often are on overloaded courier networks. Boxes get jostled around and packaging on batteries can be undone. A damaged set of batteries, and a broken charger, made of plastic - should also be avoided for environmental reasons. Kind Regards, The BatteryStation.co.uk Customer Service Team.

Posted 2 years ago

“The batteries I bought are replacements for the same brand I’ve been using for many years and are very reliable. Battery Station too was very prompt and efficient. Unfortunately they decided to use Hermes as the delivery company. Over many years I’ve almost always found their service to be unreliable just like this time, when they failed to deliver my batteries according to the time promised. Like Groundhog Day. And their couriers like to dump deliveries on the doorstep without ringing the bell or knocking to notify you of the delivery.”

Posted 2 years ago

Hi Michael, We do offer various shipping methods, with two faster methods available on Parcelforce, which of course cost extra. You paid £2.75 for shipping for 5 items including lithium batteries. Many couriers including Royal Mail do not carry lithium batteries. We do not have endless options with couriers. The option to pay for Parcelforce was available to you. Many customers, however, do not wish to pay extra. We generally have good service with Hermes but at this time of year, they are overwhelmed with volumes in certain places and this causes some delays. Your order was still delivered within 5 working days, which was the service level advertised. I think they've done remarkably well this season. Kind Regards, The BatteryStation.co.uk Customer Service Team.

Posted 2 years ago

“Although the order was easily placed and it arrived on time, the packaging on one of the items was damaged and as a result the batteries had fallen out the box - made me think if they were tampered with. I did raise this immediately with customer support, but received a short blunt response saying it often happens with packaging and delivery.”

Posted 2 years ago

Hi Ushma, There is no reason whatsoever the batteries would be tampered with. We do not sell any used products at all. Unfortunately, packages can be slightly damaged during transit on occasion and this does not mean that the batteries are in any way damaged or tampered with. Kind Regards, The BatteryStation.co.uk Customer Service Team

Posted 2 years ago

“Ordered aa and aaa bateries Two packs of aa arrived”

Posted 2 years ago

“Good price but to get item delivered.”

Posted 2 years ago

“delivery period letdown by Royal Mail”

Posted 2 years ago

“Good value for money but slow celivery”

Posted 2 years ago

“Arrived late”

Posted 2 years ago

“Products are good….but delivery company is Hermes…need I say more! Let down a normally excellent company”

Posted 2 years ago

«
1
2
...
3
4
5
6
7
»

Battery Station is rated 4.9 based on 41,319 reviews