Bathroom Mountain Reviews

Name: Bathroom Mountain
Address: Highgate 2, Harewood Street, Stoke-on-Trent, Highgate 2, Harewood Street, Stoke-on-Trent, Staffordshire
Rating: 4.65

4.7 Rating 1,216 Reviews

91 %

of reviewers recommend Bathroom Mountain

4.7

Based on 1,216 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Bathroom Mountain 5 star review on 2nd September 2025

1194

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery. Always very helpful on the phone. The problem we had was dealt with rapidly and with politeness. In the middle of a major refurb, wish we had found Bathroom Mountain earlier in the works!”

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Posted 4 years ago

Thank you Josephine for your valued review and comments. Best regards. Polly. Bathroom Mountain

Posted 4 years ago

“Initially when delivered not happy as the advertising said ready assembled but spoke to customer services department where they quickly resolved the problem. Exactly what we wanted.”

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Posted 4 years ago

Thank you Clive. Best regards. Polly. Bathroom Mountain

Posted 4 years ago

“Excellent fast delivery. Good Quality Products”

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Posted 4 years ago

Thank you again Donna. Much appreciated. Best regards. Polly. Bathroom Mountain

Posted 4 years ago

“The efficiency of dispatch of the items is amazing. Very impressed with the company. The products are of excellent quality.”

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Posted 4 years ago

Thank you Donna. Your five star company review is appreciated by all at Bathroom Mountain. Best regards. Polly. Bathroom Mountain

Posted 4 years ago

“High quality product well packaged and delivered quickly”

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Posted 4 years ago

Your five star company review is appreciated by the Bathroom Mountain team. Thank you Bob Best regards. Polly. Bathroom Mountain

Posted 4 years ago

“Products not installed as yet, but very happy with the service, 'In stock' was in stock unlike another site. Service and delivery has been great to date.”

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Posted 4 years ago

Thank you Sarah for your valued review. Hope the installation runs smoothly. Best regards. Polly. Bathroom Mountain

Posted 4 years ago

“Purchased a bathroom cabinet which arrived last week. Very nice cabinet well packed and fast delivery. Sadly one small corner of the mirror door cracked in transit. The response from Mountain was quick and we are discussing alternative remedies.”

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Posted 4 years ago

Thank you Fiona for your valued review and hope the situation is remedied as soon as possible. Best regards. Polly. Bathroom Mountain

Posted 4 years ago

“quality product,packaged to prevent damage,”

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Posted 4 years ago

Thank you Colin. Your five star company review is most welcome. Best regards. Polly. Bathroom Mountain

Posted 4 years ago

“Product delivered on time as promised, which was easy to install and looks really good.”

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Posted 4 years ago

Thank you Andrew. Your five star review is much appreciated by all at Bathroom Mountain. Best regards. Polly. Bathroom Mountain

Posted 4 years ago

“Fast delivered. Perfect new condition. Beautiful style and the size expected.”

Bathroom Mountain 5 star review on 6th December 2020

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Posted 4 years ago

Thank you Javaid for your valued review and photos. Much appreciated. Best regards. Polly. Bathroom Mountain

Posted 4 years ago

“I am very pleased with my lovely bathroom cabinet and my tap. Very prompt delivery. I could choose the day and was kept informed of delivery times. Great customer service”

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Posted 4 years ago

Thank you Paula. Your five star company review is much appreciated by the team. Best regards. Polly. Bathroom Mountain

Posted 4 years ago

“Very good service, delivered on time radiator good quality. I will definitely be ordering again Phil AJB”

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Posted 4 years ago

Thank you Philip. We look forward to serving you again in the future. Best regards. Polly. Bathroom Mountain

Posted 4 years ago

“I have now purchased from Bathroom Mountain / Tile Mountain online and in person four times. Delighted with the price, quality and customer service on each occasion. Will definitely continue to shop with them.”

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Posted 4 years ago

Thank you Hannah. We look forward to serving you again in the future. Best regards. Polly. Bathroom Mountain

Posted 4 years ago

“Great service, great prices, great delivery. No complaints and would use again.”

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Posted 4 years ago

Thank you George for your valued five star review. Best regards. Polly. Bathroom Mountain

Posted 4 years ago

“Easy to order, competitive prices, prompt delivery and quick and efficient communication - even in the case of a slightly damaged packaging”

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Posted 4 years ago

Thank you Julian for your five star review and comments. I have passed on your comment regarding packaging to the dispatch team and couriers. Best regards. Polly. Bathroom Mountain

Posted 4 years ago

“Excellent and very efficient service”

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Posted 4 years ago

Thank you George for your five star review. Much appreciated by all at Bathroom Mountain. Best regards. Polly. Bathroom Mountain

Posted 4 years ago

“Very good service, picked exact delivery date and the products are great at a good price.”

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Posted 4 years ago

Thank you Jack for your valued five star review. Best regards. Polly. Bathroom Mountain

Posted 4 years ago

“Ordered radiators and support legs Service and delivery (and price) immaculate”

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Posted 4 years ago

Thank you Jon for your five star company review. Much appreciated. Best regards. Polly. Bathroom Mountain

Posted 4 years ago

“Not put it up yet but it's nicer than I expected, the quality is very good. Very pleased with it.”

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Posted 4 years ago

Thank you Shirley for your five star review. Best regards. Polly. Bathroom Mountain

Posted 4 years ago

“Lovely tap, great service and speedy delivery.”

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Posted 4 years ago

Thank you Marianne for your five star review. Best regards. Polly. Bathroom Mountain

Posted 4 years ago

Bathroom Mountain is rated 4.7 based on 1,216 reviews