Bathroom Mountain Reviews

Name: Bathroom Mountain
Address: Highgate 2, Harewood Street, Stoke-on-Trent, Highgate 2, Harewood Street, Stoke-on-Trent, Staffordshire
Rating: 4.65

4.7 Rating 1,215 Reviews

91 %

of reviewers recommend Bathroom Mountain

4.7

Based on 1,215 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Bathroom Mountain 5 star review on 14th April 2024

1017

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, just delivery could improve as did not arrive on the day advised.”

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Posted 3 years ago

“After postcode issue re delivery and DPD delivery incompetence all was good”

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Posted 3 years ago

“Good value. Fittings too small so used our own. Looks good”

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Posted 3 years ago

“Not installed my purchase as asked to write review v early. Had it out of box seems like all is good quality will see when I fit it. But already see how much space I will gain in small WC by doing the project.”

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Posted 3 years ago

“The cabinet was as described hence satisfied, price was fine but could have been a bit lesser. Prompt delivery.”

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Posted 3 years ago

“All Good Thanks”

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Posted 3 years ago

“Good product (shower door) and no issues with delivery. Initially bought wrong size door which was picked up promptly and replaced but returns payment isn’t as efficient (still waiting).”

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Posted 3 years ago

“Delivery on the day selected all securely packaged.”

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Posted 3 years ago

“Good service”

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Posted 3 years ago

“Good price, easy ordering and delivery as promised”

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Posted 3 years ago

“Love my new Fiji bathroom units, one star less because the toilet fittings were poor and had to purchase better ones . The delivery was very quick as I needed in a hurry , would recommend”

Bathroom Mountain 4 star review on 7th September 2020

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Posted 3 years ago

“Delivered in good time, we’ll packed”

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Posted 3 years ago

“Looks good- only fault us that the shelves are not adjustable. I have some tall spray bottles which I can't fit in. Apart from that it's nice.”

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Posted 3 years ago

“Very impressed with the quality of the product would highly recommend”

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Posted 3 years ago

“Now that my W.C. is in place it looks rather good, there is however one small problem, the Cistern Flush Handle is very Loose and flops about, I have placed washers in place to try and make it more secure but it is still too loose, it is as if the plastic recess inside the cistern is too big for the shaft and will NOT tighten up... Not very happy with the cistern Toilet Flush”

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Posted 3 years ago

“Goods arrived promptly, very competitively priced and free delivery too. Ordered the wrong bath by mistake and they were very helpful in terms of finding a courier for me to return it - though this is blisteringly expensive so I would warn anyone to triple check before ordering a big item like that.”

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Posted 3 years ago

“Good delivery time. Reliable. Good range of items.”

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Posted 3 years ago

“Very good service.”

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Posted 3 years ago

“I had an issue with the delivery (not with the product, which I was very pleased with) and the customer care team quickly resolved it, which I was very grateful for.”

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Posted 3 years ago

Hi Petrina, I am sorry to hear about your experience with our courier. As explained over the phone we have already put an investigation in place with the couriers. I appreciate you taking my call and explaining what had happened so we can take this further with our couriers. In the meantime if there is anything else we can do to help, please feel free to contact me. Kind Regards, Nelson

Posted 3 years ago

“Really pleased with bathroom mountain Didn’t arrive on set date due to work volume but no problem in giving us back delivery charge an very efficient an professional with it all Defo use it again”

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Posted 3 years ago

Bathroom Mountain is rated 4.7 based on 1,215 reviews