Bass Bags Reviews

Name: Bass Bags
Address: The Old Brewery, Duffield Road, Little Eaton, Derby
Rating: 4.84

4.8 Rating 1,533 Reviews

97 %

of reviewers recommend Bass Bags

4.8

Based on 1,533 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bass Bags:

Musical instrument sales, hire, repair and accessories.

Visit Website

Phone:

01332 840 391

Email:

support@bassbags.co.uk

Location:

The Old Brewery, Duffield Road, Little Eaton
Derby
DE21 5DS

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Bass Bags 5 star review on 18th April 2024

Claire Marvell

Bass Bags 5 star review on 1st March 2024

Claire Marvell

Bass Bags 5 star review on 6th February 2023

William O'Meara

Bass Bags 5 star review on 25th October 2022

Will Thomas

Bass Bags 5 star review on 3rd June 2022

Legrady Matyas

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service. They were very helpful with advice on helping me decide what size cello. The setup of the cello, delivery and whole process was very good. I had to wait until they got the size from their supplier as it was a bit unusual, however they promptly answered my emails and kept me informed. Very happy with the cello outfit and their service.”

Helpful Report

Posted 2 years ago

“I absolutely love this shop. Not only is it just as easy and quick to buy stuff online from them as it is Amazon or Ebay, but they also actually know what they are doing, what they are stocking, and I can be confident the equipment will have been stored and packaged appropriately. Also: we need businesses like this to survive and thrive, or well end up with just the likes of Amazon. I had a violin string crisis and needed new strings fast in order for them to settle before a gig. Bass Bags had exactly what I wanted, and got them to me in under 3 working days. Thank you so much.”

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Posted 2 years ago

“In these days of online shopping prices matter and Bassbags prices are very good as is the service and communication. I have used them again and will recommend them”

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Posted 2 years ago

“Happy with our purchase of a Hidersine violin case. It arrived well packaged and quickly. My daughter loves it. The price was good and I was happy with the customer service provided.”

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Posted 2 years ago

“Great Doublebass bag fits a treat Thank you”

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Posted 2 years ago

“Used Bass Bags several times and service has always been good and delivery speedy. It's such a valuable company to players as they carry plenty of stock of the things we need which is a rare thing these days. Thanks BB! X”

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Posted 2 years ago

“Timely delivery, as ordered. No muss, no fuss!”

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Posted 2 years ago

“Excellent knowledgeable service”

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Posted 2 years ago

“Perfect, thank you.”

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Posted 2 years ago

“Quick and good delivery!”

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Posted 2 years ago

“The service, price and information has been first class and I will certainly use Bass Bags again. Well worth a look if your looking around.”

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Posted 2 years ago

“I ordered a Bon Musica Violin shoulder rest. It arrived within 2 days. Happy customer”

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Posted 2 years ago

“This is the first time I have purchased from Bass Bags. Excellent service, quick delivery, product as described. I would not hesitate to buy from them again.”

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Posted 2 years ago

“Good website and easy to navigate and find items.”

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Posted 2 years ago

“Superb professional service”

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Posted 2 years ago

“Great selection of fiddle strings and the very one I had been searching for... Very reasonable prices and a very speedy delivery time. I think I have found my new provider for top class strings! Many thanks!”

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Posted 2 years ago

“The case arrived on time . The recipient ( it was a present ) was very pleased .”

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Posted 2 years ago

“Very pleased with the quality of the violin case which came quickly in 4 days . Delivery by UPS was fine.”

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Posted 2 years ago

“I've used Bass Bags for several years now to source strings and accessories for my bass. They've always been very reliable and have great customer service.”

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Posted 2 years ago

“Brilliant service - my daughters cello case delivered to my door in time and even cleverly wrapped up so she would not see what it was as she was in that day. This was all an extra unasked for but delightful detail of care and service. Thanks so much guys!! Lola loved her case too!! Could not recommend highly enough - Bae Bags were in constant contact re delivery and the time slot given was correct - it is these details which make a good company !!”

Helpful Report

Posted 2 years ago

Bass Bags is rated 4.8 based on 1,533 reviews