Bass Bags Reviews

4.9 Rating 1,446 Reviews
97 %
of reviewers recommend Bass Bags
4.9
Based on 1,446 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Bass Bags Reviews

About Bass Bags:

Musical instrument sales, hire, repair and accessories.

Visit Website

Phone:

01332 840 391

Email:

support@bassbags.co.uk

Location:

The Old Brewery, Duffield Road, Little Eaton
Derby
DE21 5DS

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Bass Bags 5 star review on 18th April 2024
Claire Marvell
Bass Bags 5 star review on 1st March 2024
Claire Marvell
Bass Bags 5 star review on 6th February 2023
William O'Meara
Bass Bags 5 star review on 6th February 2023
William O'Meara
Bass Bags 5 star review on 6th February 2023
William O'Meara
Bass Bags 5 star review on 25th October 2022
Will Thomas
Bass Bags 5 star review on 3rd June 2022
Legrady Matyas
52
Anonymous
Anonymous  // 01/01/2019
Excellent service.
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Posted 9 months ago
Amazing customer service!!
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Posted 9 months ago
Promised a delivery in a short time, and Bass Bags was true to its word. Good service.
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Posted 10 months ago
Very helpful discussion on the phone before ordering. First class retailer.
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Posted 10 months ago
Great service, you can rely on bass bags, they are a small family firm with a wealth of experience. David and Helen are friendly and very helpful.
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Posted 10 months ago
Great product. At least as good as my Red Oxx Air Boss, if you're into bags...
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Posted 10 months ago
Excellent service, great range of products, and good value for money. Highly recommended.
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Posted 10 months ago
Tuner was defective given full refund and told l could keep the tuner to save postage, hassle etc. Very pleased with the professional service
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Posted 11 months ago
Great service and a good price too
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Posted 11 months ago
Thank you so much, Cathy, for your 5 star rating of Bass Bags! It's great to see that you had a positive experience with our service and at a good price too. We really appreciate your loyalty and for being a repeating customer!
Posted 11 months ago
Superb customer service; friendly, very helpful and sensible prices
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Posted 11 months ago
Thank you, Paul, for the fantastic 5 star rating of our Bass Bags! We are humbled by your kind words about our superb customer service; friendly, very helpful and sensible prices. We also appreciate you for being our repeating customer and for your continued support.
Posted 11 months ago
I ordered a full-size Hidersine Vivente cello for my daughter from Bass Bags on the 2nd of May and it was delivered just two days later by a very knowledgeable Bass Bags driver. Bass Bags kept me updated with the delivery time during the cello's journey and on arrival gave me some tuning advice. I opted for the luthier setup, so the bridge was expertly fitted and the cello was delivered ready to play. This is a great cello for a young student, my daughter loves the sound and it's given her more confidence for her exam. Bass bags are a class act, it was a stress-free purchase and I won't hesitate to buy from them again, Thank you Bass Bags!
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Posted 11 months ago
Thank you Alexandrea for your 5 star rating of Bass Bags! It's very encouraging to hear that we have exceeded your expectations and that you had an all-around enjoyable experience with us. We are proud to be your choice of provider and appreciate your continuous support! Thank you for your confidence in Bass Bags!
Posted 11 months ago
Very helpful when l rang Explained how to be certain the cello bag was the right one for my daughters cello. My order was sent quickly and l'm very pleased with both the quality and price. Highly recommend them Thank you
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Posted 11 months ago
Original strings were lost on the post, but quickly rectified after contacting Bass Bags. Would use Bass Bags again.
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Posted 11 months ago
Charlotte
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Posted 1 year ago
I have owned quite a few Contra bass and Cello stands that are not up to the job unlike the Bass stand I recently purchased from Bass Bags that is top quality at a great price- Hope to purchase again from B.B oh and delivery was quick and secure.Charles
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Posted 1 year ago
Excellent service, as ever.
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Posted 1 year ago
Always great service from bass bags! Ordered another set of supirior bass works delux double bass strings, in my opinion paired them with the Shadow Pro Double bass pre amp pick up, you will not get a better rockabilly bass sound, absolutely amazing, and easy to order and fast delivery 👌👍
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Posted 1 year ago
My purchase was delivered on time first time. A very professional company in my opinion. No fuss and sent the necessary item without a hitch.
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Posted 1 year ago
Great service from start to finish. Great strings for my double bass and look forward to having them fitted on my bass.Very happy man . Thank you.
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Posted 1 year ago
Great product, great service. Excellent value. Recommend as best choice of supplier.
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Posted 1 year ago
Bass Bags is rated 4.9 based on 1,446 reviews