Bass Bags Reviews

Name: Bass Bags
Address: The Old Brewery, Duffield Road, Little Eaton, Derby
Rating: 4.84

4.8 Rating 1,520 Reviews

97 %

of reviewers recommend Bass Bags

4.8

Based on 1,520 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bass Bags:

Musical instrument sales, hire, repair and accessories.

Visit Website

Phone:

01332 840 391

Email:

support@bassbags.co.uk

Location:

The Old Brewery, Duffield Road, Little Eaton
Derby
DE21 5DS

Write Your review

Tell us how Bass Bags made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bass Bags 5 star review on 18th April 2024

Claire Marvell

Bass Bags 5 star review on 1st March 2024

Claire Marvell

Bass Bags 5 star review on 6th February 2023

William O'Meara

Bass Bags 5 star review on 25th October 2022

Will Thomas

Bass Bags 5 star review on 3rd June 2022

Legrady Matyas

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Even though there was a little delay in delivery (... I know it was not the fault of Bass Bag) when contacting them, I was very well attended, and in the end everything was resolved. Impeccable!”

Helpful Report

Posted 4 years ago

“I am very happy with my purchase. Bass Bag were very friendly and helpful.”

Helpful Report

Posted 4 years ago

“Amazingly fast service with bow dispatched almost immediately! Many Thanks.”

Helpful Report

Posted 4 years ago

“First time I've used Bass bags and found the service of the very highest standard the bag arrived the next day beautifully wrapped. I spoke to a member of the staff who could not have been more helpful.”

Helpful Report

Posted 4 years ago

“Excellent fast efficient mail order service !”

Helpful Report

Posted 4 years ago

“EXcellent advice and help over the telephone. All details fully explained. Item delivered by ports in time frame agreed. Could not find fault. Would fully recommend Bass Bags without reservation”

Helpful Report

Posted 4 years ago

“Bought 7/8 cello with luthier setup, upgraded strings and geared pegs. It was turned around very quickly and delivered by their personal service to avoid use of postal service or couriers. Cello was in good condition and makes a nice sound. Communication was good. Happy with service and would recommend.”

Helpful Report

Posted 4 years ago

“From the initial phone call enquiring about the product to placing the ordering and receiving the product took just 24 hours from Derby to Cornwall. The product was well packaged and trackable via UPS. I can highly recommend Bass Bags and would certainly be happy to buy from them again with confidence.”

Helpful Report

Posted 4 years ago

“Fantastic customer service. Bass Bags went above and beyond to make sure my order was received in time.”

Helpful Report

Posted 4 years ago

“As described, prompt delivery. Excellent”

Helpful Report

Posted 4 years ago

“Great service. Good communication”

Helpful Report

Posted 4 years ago

“An excellent and friendly company that always seems to have what I want in stock.”

Helpful Report

Posted 4 years ago

“It's good that Bass Bags carry individual strings and not just full sets. I was able to buy just the A-string I needed. It was dispatched the next day and arrived about 5 days later.”

Helpful Report

Posted 4 years ago

“Very fast service, great sturdy bass case with lots of handles and it fits my 1/8 size bass perfectly! Thank you!”

Helpful Report

Posted 4 years ago

“Bass Bags were a pleasure to deal with. They responded to every query promptly and in a friendly manner and they kept me abreast of the progress of delivery. I have no hesitation in recommending their friendly professionalism to anyone. Antony Osler, South Africa. (I cannot comment on the bass strings I ordered as they will only be brought to me by a friend in January 2021.)”

Helpful Report

Posted 4 years ago

“High quality. Swift delivery. Accurate description. Good value”

Helpful Report

Posted 4 years ago

“Very smooth, fuss-free transaction. Delivery was in a prompt manner. I definitely will be back!!!”

Helpful Report

Posted 4 years ago

“Superb service received. Couldn’t recommend Bass Baggs more.”

Helpful Report

Posted 4 years ago

“Great service!”

Helpful Report

Posted 4 years ago

“The music bag arrived promptly and is just what I wanted. There is a big choice of colour so I was able to order a purple one - the recipients favourite colour! Thank you 😊”

Helpful Report

Posted 4 years ago

Bass Bags is rated 4.8 based on 1,520 reviews