BasketsGalore Reviews

Name: BasketsGalore
Rating: 4.72

4.7 Rating 3,357 Reviews

94 %

of reviewers recommend BasketsGalore

4.7

Based on 3,357 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

About BasketsGalore:

Gift Baskets & Hampers For All Occasions Delivered Next Day

Visit Website

Phone:

442038651714

Email:

info@basketsgalore.co.uk

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BasketsGalore 5 star review on 14th March 2026

FELICIA T

BasketsGalore 5 star review on 19th December 2024

Guy L

BasketsGalore 5 star review on 23rd April 2024

Wendy M

BasketsGalore 5 star review on 23rd December 2023

Lee T

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very disappointed with the delivery time was supposed to be there on the 5th for my parents anniversary and did not arrive until today the 9th in the afternoon. I had hoped that they would be able to celebrate in style with their basket as we are in the United States and can't be there to celebrate with them. Maybe DHL was the problem not sure but as I said I was very disappointed with the delivery.”

Helpful Report

Posted 11 years ago

Hello Janice, thank you for your comments. We were sorry to read that you were disappointed with the delivery aspect of our service. Unfortunately there was an original delay for all freight in the UK due to an emergency landing by a passenger jet at East Midlands Airport (the central freight hub). We had emailed to explain & apologise for this delay, but unfortunately it was out of our hands. This affected your Friday delivery and then came the weekend, when the couriers do not operate, and so delivery was scheduled for the next working day -Monday. Unfortunately a further delay was then experienced due to an incorrect flat number being supplied on your order form. My colleagues worked quickly to update you on the original delay and to then get in touch with the recipients when they saw DHL were having difficulties delivering on the Monday due to “address information being needed”. Perhaps you did not receive our communication and so were not aware of the circumstances? My colleagues then supplied DHL with the correct address after speaking with the recipients, and rescheduled the delivery for the next available day (Tuesday). We just wanted to let you know that we had been working hard to get your gift delivered as soon as possible and that unfortunately the delays were out of our and DHL’s hands on this occasion. We take care to monitor all deliveries during the year, as well as supplying our customers with tracking details for their gifts. We trust the recipients were still able to enjoy their gift basket and that we have gone some way to explain the reasons behind the unusual delivery delay. Thanks again for your feedback and allowing us the chance to explain. We hope to be of service to you again in the near future. Thank you.

Posted 11 years ago

BasketsGalore is rated 4.7 based on 3,357 reviews