Barnitts Reviews

Name: Barnitts
Address: 24/26 Colliergate, York
Rating: 4.81

4.8 Rating 6,359 Reviews

100 %

of reviewers recommend Barnitts

Company Reviews

Metrics

Info

4.8

Based on 6,359 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01904 629429

Email:

websales@barnitts.co.uk

Location:

24/26 Colliergate
York
YO1 8BW.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Purchased white vinegar/bin bags/toilet bowl tabs, the three men behind till did not stop talking to each other and did not even pass a single word of acknowledgement towards me. Put goods in my rucksack and started to leave store when I could smell vinegar, I opened bag and realised the container was leaking. I returned to the till and emptied the contents with receipt, where I was told to go to the other department, but I paid for them here I minute ago, sorry you have to go to the other department. Got to other department and joined the que, eventually I put the products on the counter when lady started to scan, I explained to her my dilemma where she growled at me as if I had done something wrong, she eventually asked me what she should do, where I said I had come into town for the products, she confirmed there was a fault and replaced with new, I have now returned home still stinking of vinegar and my bag ruined. The customer service by a large variety of staff was close to shocking, I am very dissatisfied and disappointed with Barnits.”

Helpful Report

Posted 7 years ago

Dear Rey, We are sorry to hear that your item was leaking and that you had an unpleasant experience in our store. We pride ourselves on our good customer service and will be looking into this and dealing with the matter accordingly. Please accept our apologies. If you would like to write to us with evidence of your ruined bag and it's value we will be happy to replace this for you. Our address is Barnitts Ltd, 24/26 Colliergate, York United Kingdom YO1 8BW please address your letter FAO The Manager.

Posted 7 years ago

“Great range of stock. Very efficient ordering and delivery process. Thank you.”

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Posted 7 years ago

“fast and efficient.”

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Posted 7 years ago

“Good service was here in quick time and was what it said!”

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Posted 7 years ago

“Order was placed on Boxing Day evening, confirmed as despatched the following day and received on 28 December, well and securely packaged. Given that it was Christmas holiday season that is impressive. Goods are perfect too! I visited the store in November when I was in York and made some purchases then too. Staff very helpful and a nice store. I will be purchasing more items and recommending Barnitts to others.”

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Posted 7 years ago

“Great service, speedy delivery and best online price for item I've been waiting to go on sale. The Monsoon, Aurthur Price 44 Piece Cutlery Set. Gorgeous!!!!”

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Posted 7 years ago

“Exactly as requested and delivered on time. Many thanks”

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Posted 7 years ago

“Very fast delivery. Very pleased”

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Posted 7 years ago

“Really felt like a valued customer as they took my delivery requirements seriously and communicated well to make sure that all was well.”

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Posted 7 years ago

“The delivery arrived quickly and in excellent condition. I was surprised and impressed that the price match offer was fulfilled without any questions or delay. I would highly recommend Barnitts and would definitely buy from them again.”

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Posted 7 years ago

“Would not hesitate to shop again with Barnitts.From order to delivery everything went like clockwork.gordon graves Dec.2018”

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Posted 7 years ago

“Queens Caravan Trail mugs are excellent. 1 arrived broken but the customer service to replace within 2 days over Christmas was really impressive - well done!”

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Posted 7 years ago

“Prompt delivery within time slot notified. Very pleased with the light fitting which is just as expected.”

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Posted 7 years ago

“Received my parcel extremely quickly and in perfect condition, very happy with my order!!”

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Posted 7 years ago

“Very good and quick service.”

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Posted 7 years ago

“Excellent prices and excellent service.”

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Posted 7 years ago

“Quick delivery very happy with my work gloves good price would buy again thank you”

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Posted 7 years ago

“Very satisfied with product and service”

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Posted 7 years ago

“lovely shop - could spend hours there. Ordered this item online as did not have time to get to the shop . It came promptly and is great (Pastry rolling sheet).”

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Posted 7 years ago

“Ordered on a Tuesday morning and it arrived on Thursday. Brilliant service at a great price. I’d been looking for this sauce jug for some time and found it on the website which was easy to navigate. Well done Barnitts.”

Helpful Report

Posted 7 years ago

Barnitts is rated 4.8 based on 6,359 reviews