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Barnitts Reviews

4.8 Rating 6,412 Reviews
100 %
of reviewers recommend Barnitts
4.8
Based on 6,412 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Barnitts Reviews
Visit Website

Phone:

01904 629429

Email:

websales@barnitts.co.uk

Location:

24/26 Colliergate
York
YO1 8BW.

Write Your review

Barnitts 5 star review on 10th August 2026
Margo Erherson
Barnitts 5 star review on 10th August 2026
Margo Erherson
Barnitts 5 star review on 10th August 2026
Margo Erherson
Barnitts 5 star review on 23rd May 2025
Abigail Groombridge
Barnitts 5 star review on 17th December 2024
Karrie Bradshaw
Barnitts 5 star review on 14th May 2024
Barbara Hoyle
Barnitts 5 star review on 14th May 2024
Barbara Hoyle
28
Anonymous
Anonymous  // 01/01/2019
“Really happy with delivery love the tree but the berry’s have gone all funny only been out side for lest than a week”
Helpful Report
Posted 3 years ago
“Perfect, very happy, fast delivery, perfect Christmas tree, great pricing.”
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Posted 3 years ago
“Excellent range of household goods. Very friendly service.”
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Posted 3 years ago
“Arrived superbly packed and is just what I wanted. Thank you!”
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Posted 3 years ago
“Interesting shop with lots of product lines Really helpful staff”
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Posted 3 years ago
“Good communication and a great product. Very professional. Thank you.”
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Posted 3 years ago
“great service in these difficult times.”
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Posted 3 years ago
“I am pleased with your service, and the delivery was prompt. Continue your excellent job!”
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Posted 3 years ago
“Quick and efficient service”
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Posted 3 years ago
“Fab service, quick delivery”
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Posted 3 years ago
“Love what we bought it did take a while to get but that was because of the strikes going on right now”
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Posted 3 years ago
“Given the delivery problems that Royal Mail strikes have caused, they have been extremely helpful. The package finally arrived, unbroken, as was well packaged.”
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Posted 3 years ago
“Found Barnitt's after sales service to be poor, after having a good service in getting the goods to us in a timely fashion (hence not one star). Have rung multiple times and found you cannot speak to anyone, left a message for a call back and no call back. Wrote an email to sales to try and get a resolution to our wrongly supplied lighting item with no recourse or reply offered so far. A frustrating experience considering it was the sales rep's fault for not supplying the correct item to make our overall experience a good one. Hopefully Barnitt's will look into how they can improve their response to customers who have bought goods in good faith and expect issues to be sorted in a prompt manner when it is their sales rep fault for the issue. So far a disappointing experience and will make us hesitant to use the company in future.”
Helpful Report
Posted 3 years ago
“The two items we ordered were both damaged and whilst packing was good the Christmas Tree ornament was bent and we could not unscrew the battery cover. Very dissatisfied and let down. Tried to contact to make aware but could not get through. Whilst only £15 plus postage this was a shocking experience”
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Posted 3 years ago
“Quality product and fast delivery”
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Posted 3 years ago
“My order was dispatched swiftly from barnitts but held up in the postal strikes,when I queried the whereabouts of my parcel via email to barnitts staff answered promptly and politely and were very helpful, and has it happened the parcel turned up the next day! Very happy with my product and service from barnitts would definitely use again.”
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Posted 3 years ago
“Great independent store.”
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Posted 3 years ago
“Friendly & efficient !”
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Posted 3 years ago
“Recd lights, packaged very well. Price was very competitive. Good service.”
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Posted 3 years ago
“Courteous and on time.”
Helpful Report
Posted 3 years ago
Barnitts is rated 4.8 based on 6,412 reviews