Barnitts Reviews

Name: Barnitts
Address: 24/26 Colliergate, York
Rating: 4.81

4.8 Rating 6,395 Reviews

100 %

of reviewers recommend Barnitts

Company Reviews

Metrics

Info

4.8

Based on 6,395 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01904 629429

Email:

websales@barnitts.co.uk

Location:

24/26 Colliergate
York
YO1 8BW.

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Barnitts 5 star review on 10th August 2026

Margo Erherson

Abigail Groombridge

Barnitts 5 star review on 17th December 2024

Karrie Bradshaw

Barbara Hoyle

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very pleased with the service I received. From the initial phone call through to collection of the goods I can't fault them. The young man who dealt with me couldn't have been more helpful - he even carried my bulky items to the car park round the corner for me! A truly traditional store - it's a pity that there aren't more stores which provide this kind of service. Highly recommended.”

Helpful Report

Posted 3 years ago

“I bought two pans in the Barnitt's Shop in York. After a single use on a conventional (brand new) electric cooker, the bottoms of both pans buckled and deformed so badly that they had barely any contact with the cooker top and they were unstable. I returned to the York store and was met with an extremely off-putting attitude; a mixture of denial that the pans were faulty, not being believed in front of other customers queuing nearby, then being fobbed off that I would have to take it up myself with the manufacturer and eventually and extremely grudgingly did I receive my money back. I felt deeply humiliated and treated like a fraud or cheat. I have been a loyal Barnitt's customer for over 30 years and I used to love the old Barnitt's when it was a family firm with a really friendly attitude. Sadly this has gone and now I cannot even any longer shop with confidence there.”

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Posted 3 years ago

“Excellent service; goods arrived quickly, well packaged and in top notch condition”

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Posted 3 years ago

“Delighted with service, price and speed of despatch. Have been looking for this product for a while, pity you only had one and I needed three. Would recommend”

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Posted 3 years ago

“Product delivered promptly and exactly what we needed”

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Posted 3 years ago

“Great company product well packed would use again”

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Posted 3 years ago

“Easy transaction thank you”

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Posted 3 years ago

“Absolutely brilliant, just what I wanted at the best price. Items packed thoroughly too. Great customer service with a postage issue, would highly recommend and definitely use Barnitts again. Thank you.”

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Posted 3 years ago

“Was very happy to find the lamp when many other online shops had sold out. Delivered on time, well packaged. Good product. Would recommend Barnitts and use them again.”

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Posted 3 years ago

“I was in York and passed the shop window where I saw a couple of items I wished to purchase. Unfortunately, my train home was leaving before the shop opened the following day. I rang Barnitts after I'd got home and described the items I saw over the phone. The next day a very helpful member of staff helped me to purchase the items over the phone and they arrived here (in the West Midlands)via DPS yesterday morning. All in all, excellent service on behalf of Barnitts so well done to everyone involved”

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Posted 3 years ago

“Always good quality with friendly knowledgeable staff”

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Posted 3 years ago

“Very easy to order. Delivery also excellent and packed well.”

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Posted 3 years ago

“Great website and customer service”

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Posted 3 years ago

“Excellent prompt service.advice.”

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Posted 3 years ago

“Extremely swift delivery from Barnitts. Our porch lights are as described. We are very pleased with purchase and service.”

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Posted 3 years ago

“Speedy, friendly delivery. Good quality pedal bin for a fair price.”

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Posted 3 years ago

“Good quality products and excellent delivery service”

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Posted 3 years ago

“Ordered bedroom furniture in December. Its approaching May and there's no sign of it. Each week we are promised delivery next week. Constantly over promising and under delivering, well in our case not delivering at all. Would advise all to look elsewhere.”

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Posted 3 years ago

“First class service, well packaged and a speedy delivery.”

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Posted 3 years ago

“Great selection and items ordered arrived promptly and well packaged”

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Posted 3 years ago

Barnitts is rated 4.8 based on 6,395 reviews