“The staff were very helpful although there were only two of them to get all the boats out on the water. The Sunrise launch we hired was a bit tired if I’m honest but we had a great time. We could not get the stove working and reported this to the staff. They checked it and the regulator wasn’t fitted correctly. I did try the regulator as a last ditch attempt to get the gas flowing after spending 10 minutes with no joy. I think next time we may well try an electric vessel as the engine noise does detract from your immersive nature experience.
All said and done, we all had a great day out on the Broads.”
“The staff from the start to finish were perfect polite and helpfull. The boat was perfectly cleaned and ready for us. We had an electric model and I have to say it was a pleasure to use.”
“Easy to book online. A concern I had immediately after booking was resolved when they opened the following day at 8am meaning we could proceed with our booking at 10am. Check-in and briefing very efficient and we were on our way. Four hours was perfect for a trip to Horning and a late breakfast. Would highly recommend.”
“The staff meeting us was okay as was the instructions for driving the boat, but the map was rubbish and it was not made clear to us that we could not go under the bridge.Also the boat could have been cleaner with a toilet which should have been working, a rubbish bin on board would have been a useful addition., but saying all that it hasn’t put us off having a boating holiday (this was our first time exploring the Norfolk Broads”
“Staff very friendly and efficient. We had a family problem so needed to get our car & the keys from them which was in the evening so office closed but kindly came out to accommodate us so we could access to our car. Welcome pack was a nice touch , could have done with a sachet of washing up liquid as forgot to buy some 🤣 Boat was well equipped with all you needed. Only thing was the beds were bit too but apart from that everything was great and would recommend”
“Booking was easy, we have previously stayed in the property next door in 2018 and decided we were overdue another visit. Quickly received confirmation so now just looking forward to our holiday by the water.”
“It is very easy to book a holiday with Barnes Brinkcraft. Their only omission was to forget to send us the promised reminder email regarding the final payment, they eventually contacted us to say our payment was overdue so we paid the outstanding sum online.”
“great stay in Jib Sail, high spec holiday home with all home comforts, stunning views of the broads and wonderful position, 5 minutes walk from the centre of Wroxham. Thankyou Daniel and team for your welcome.”
