“Smooth check in and prompt help when hubby lost the door key! Lovely location and enjoyed sitting on the balcony's watching the boats. Will definately be back.”
Hi Catherine,
Thank you for your feedback! We’re glad to hear you enjoyed the electric boat. We're sorry to learn that you faced challenges with the picnic and reversing, as well as the issue with turning the gas on. Your insights are really helpful, and we’ll certainly look into these matters to improve the experience for future guests.
We hope to see you again!
Warm wishes,
Team Barnes Brinkcraft
“From start to finish our holiday experience with Barnes Brinkcraft was of the highest quality.
The boat met our expectations and the office and staff were excellent we won't hesitate to book again.
Many Thanks.”
“We stayed in the Spinnaker for 4 nights, was a really nice break. We often stay at the sail lodges and awalys have a fantastic time.
Only a few minor gripes - top floor has really poor water pressure, the cctv on the Spinnaker above the balcony will stream you on their webcam if sat on the balcony so some privacy concerns.”
“very easy to book, boats look amazing, been touring the broads for over 10 years,
used herbert woods, and richardsons boat yards,
time to take it up a league”
“Rented Rhapsody 1, excellent boat, with plenty of room for three adults and a Bernese mountain dog. The electric drive takes a bit of getting used to, but quickly mastered it.
Had a wonderful holiday coasting around the broads. Typically on our last night the diesel generator refused to start, a quick call to Barnes and an engineer was dispatched to assist, excellent service!”
“Easy to use site. Good to be able to see the different boats available including prices and sizes of the boats. Only criticism was we would have liked to book 7 nights but only 4 nights offered!!”
Hi John - Thank you for your feedback. We’re sorry to hear you felt misled. We do double-check our pricing, but the cost of a holiday can vary quite a lot depending on the length of stay, the boat chosen, and the time of year. That’s why some holidays can be closer to £850 and others nearer £2,000.
We always aim to make our pricing as clear as possible and we’ll review the information on our website again to make sure it reflects this. Thank you for bringing it to our attention, and we hope you might consider us again in the future.
“Booking online was easy and straightforward and all extra costs were clearly viewed. The pictures were perfect which made it easier for deciding which boat to choose and the location is perfect”
“This is my forth booking, the website has improved a lot since my first booking but it still is a bit ‘clunky’ thru the booking process - with overwritten words and non responsive buttons.
It would also be nice to have a better discount for regular bookers!”
“I was looking to hire a dayboat for a few hours and found the booking experience online very user friendly and simple to use. Looking forward to our visit next week”
“Nice clean boats, lovely day, great helpful staff, although, could have done with a staggered time system or more staff as there were people hanging about waiting for their boats and life jacket, all the same time which made us actually 50 mins late for a booked slot. Minor mishap, easily rectified. Fabulous”
