“A company you can really rely upon year after year. The Brinks team are and have been helpful in every respect. The free pens are a nice touch as well.”
“We found the Brinks Sunshine boat we hired to be rather slow with a maximum speed of 4mph and much of the time would only do 3mph. We felt we needed a bit more speed so in future we would not hire this boat again. Otherwise we had a nice afternoon.”
Dear Julian
Thank you for your review. We’re pleased to hear you had a nice afternoon overall, but we’re sorry the Brinks Sunshine felt slower than expected.
Our day boats are governed for use on the Broads, where the speed limits are low and usually between 3 and 5 mph on the river. That said, we would normally expect the boat to feel comfortable within those limits, so we will ask our team to check whether this boat has been governed a little too far down.
Thank you for letting us know — we appreciate the feedback.
All the Best
The Team at Barnes Brinkcraft
Hi David,
Many thanks for pointing this out to us — we really appreciate the feedback. We’ll look at how we can make the directions clearer for future customers.
As a quick guide for anyone needing help finding the day boat site:
If you see the main Barnes Brinkcraft boatyard on your left, take the next turning and follow the dyke round to the day boat site.
If you see Barnes Brinkcraft on your right, you’ve gone slightly too far — simply turn around and follow the directions above.
We hope that helps, and thank you again for letting us know.
All the best,
The Team at Barnes Brinkcraft
“It was very easy,the young lady was most helpful and explained everything clearly. I have known this company for many years but lost touch during covid.”
“We hired Quartet 1 for the week (2 adults and 1 dog) and we had a lovely time.
It was our third time on the broads but first time with Barnes Brinkcraft and we found both the location and boat options better with Barnes than we'd found previously.
Out first night we stayed at the boatyard as we live in North Cheshire so over 4 hrs to get to Norfolk and the next day we knew where to head and stayed overnight at all our favourites, Horning, Ranworth, Potter Heigham and Womack Staithe, despite rain & some hail it was sunny every day and we take home some lovely photos and memories.
We're thinking of a return next year, hiring a cottage with Barnes, which comes with a day boat as we'll be outside of school holidays, and we'll be able to go under some of the lower bridges and explore places that we haven't been to before!
Unused fuel was refunded very quickly and efficiently.”
Thanks for the lovely review — and for the photos too. We’re really pleased Quartet 1 suited you all so well, including the four-legged crew member, it sounds like you managed a proper Broads tour despite the slightly unpredictable weather doing its thing now and then.
A cottage with a day boat sounds like a good plan for next time, especially if you fancy exploring some of the quieter stretches beyond the lower bridges. We’ll look forward to welcoming you back.
All the best,
The Team at Barnes Brinkcraft
Thanks for the review — we’re glad everything was straightforward and that the team gave you a warm welcome when you arrived. Really appreciate the recommendation as well.
All the best,
The Team at Barnes Brinkcraft
“Looking forward to our holiday. Website played up and crashed while booking but once I telephoned they were very helpful and everything was arranged over the phone. Thank you :)”
“Couldn't fault the accommodation or service.
Our property was right on the river's edge, central to Wroxham.
We will definitely book with Barnes Brinkcraft again.”
“The staff could not do enough for us. Changed boats at last minute due to access issues. It made the holiday for us. Our first boating holiday and we will be back. Thanks Guys”
Thanks for the lovely review — and the photo gave us a smile as well.
We’re really pleased the team looked after you, and we’ll look forward to welcoming you back again.
All the best,
The Team at Barnes Brinkcraft
“Staff member very welcoming
Boat not great value for money
Seating area smelt of damp
Dirty
Tables wobbled
Cobwebs and dirty windows
Pads on seating area on upstairs part slipped off”
Hi Joanne
Thank you for your feedback and for highlighting the warm welcome from our staff member. We’re sorry parts of the boat didn’t meet expectations on this occasion. I’ve passed your comments on to the team so we can rectify the issues you mentioned, including the cleanliness and tables. We do appreciate you taking the time to let us know.
All the Best
The team at Barnes Brinkcraft
