“Staff very polite and helpful. The house (Mallard) that we rented in 2022 and again 2025 had deteriorted a lot and is looking very sad. It would be nice to see the gap under the house cleared and blocked up a little with a fence or something similar. We all enjoyed our stay and we will be back soon.”
“Had a brilliant trip on the boat we hired from barns brinkcraft hired for 4 hrs boat was a big noisy and could of had more window openings at the front of cab but excellent service well recommended and will definitely book with them again ty barns brinkcraft”
Hi Graham,
Thank you so much for your lovely review – we’re really glad you had a brilliant trip with us! 😊 We’ll definitely take your feedback on board about the engine noise and window openings. Just so you know for next time, we also have some boats with electric engines which are much quieter – perfect if you’d like a more peaceful cruise along the river.
We’re thrilled to hear you’d recommend us and are already planning to come back – we’ll look forward to welcoming you again soon!
Best wishes,
The Barnes Brinkcraft Team
“The staff were very helpful although there were only two of them to get all the boats out on the water. The Sunrise launch we hired was a bit tired if I’m honest but we had a great time. We could not get the stove working and reported this to the staff. They checked it and the regulator wasn’t fitted correctly. I did try the regulator as a last ditch attempt to get the gas flowing after spending 10 minutes with no joy. I think next time we may well try an electric vessel as the engine noise does detract from your immersive nature experience.
All said and done, we all had a great day out on the Broads.”
“The staff meeting us was okay as was the instructions for driving the boat, but the map was rubbish and it was not made clear to us that we could not go under the bridge.Also the boat could have been cleaner with a toilet which should have been working, a rubbish bin on board would have been a useful addition., but saying all that it hasn’t put us off having a boating holiday (this was our first time exploring the Norfolk Broads”
“Boat filling apart ,weather not the best ,we had a great weekend ,bringing back great memories last boat on off pleased it was ment to be nice coming back. Thanks to all”
“A very friendly greeting on arrival and smooth introduction to the boat. Very pleasant trip past interesting properties and lots of herons, swans and ducks, although the diesel boat was a bit noisy - we would have opted for electric if available.”
“We stayed in the Spinnaker for 4 nights, was a really nice break. We often stay at the sail lodges and awalys have a fantastic time.
Only a few minor gripes - top floor has really poor water pressure, the cctv on the Spinnaker above the balcony will stream you on their webcam if sat on the balcony so some privacy concerns.”
“This is my forth booking, the website has improved a lot since my first booking but it still is a bit ‘clunky’ thru the booking process - with overwritten words and non responsive buttons.
It would also be nice to have a better discount for regular bookers!”
“Nice clean boats, lovely day, great helpful staff, although, could have done with a staggered time system or more staff as there were people hanging about waiting for their boats and life jacket, all the same time which made us actually 50 mins late for a booked slot. Minor mishap, easily rectified. Fabulous”
