Barker and Stonehouse Reviews

Name: Barker and Stonehouse
Address: Haydock Park Road, Teesside Retail Park, Stockton on Tees, Stockton-on-Tees
Rating: 4.43

4.4 Rating 2,269 Reviews

87 %

of reviewers recommend Barker and Stonehouse

4.4

Based on 2,269 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Barker and Stonehouse:

Make your house a Barker and Stonehouse with our unique & inspiring furniture. Exceptional quality, value & style since 1946.

Visit Website

Barker and Stonehouse 5 star review on 15th June 2025

CHRISTINE BOWDEN

Barker and Stonehouse 5 star review on 14th June 2025

Frances Burgess

Barker and Stonehouse 5 star review on 13th June 2025

Yamuna Gurung

Julie Thomas

618

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I absolutely love my Multi light tea light holder. It was easy to order on their website and it came in good time.”

Helpful Report

Posted 3 years ago

“Fantastic service, great price and love our dining room table and chairs”

Helpful Report

Posted 3 years ago

“Staff very helpful and friendly and good quality furniture”

Helpful Report

Posted 3 years ago

“Good quality furniture”

Helpful Report

Posted 3 years ago

“Always good quality at a reasonable price, staff very friendly and informative.”

Helpful Report

Posted 3 years ago

“Amazing range and quality - very much a step above the other furniture stores we have purchased from (Made etc). They also construct the furniture for you, which I love (as I loathe flat pack furniture). Very good customer service too.”

Helpful Report

Posted 3 years ago

“Most of our furniture comes from B/S even though if we to see anything we have to travel Yorkshire having moved from the North East sometime ago. My most recent purchase was on line. It is always high quality.”

Helpful Report

Posted 3 years ago

“Excellent quality product and very good customer service. I thought I may have overpaid when I ordered but was not disappointed when the patio set arrived. Thank you.”

Helpful Report

Posted 3 years ago

“Very pleased with the leather sofa and your Company kept me informed of expected delivery and delivery day itself. All went well.”

Helpful Report

Posted 3 years ago

“Very excellent service and very happy with my purchase”

Helpful Report

Posted 3 years ago

“Fab product and great customer service.”

Helpful Report

Posted 3 years ago

“I purchased a Malay large bookcase to match one bought previously from Barker and Stonehouse. They are strongly built, can cope with large books and are also attractive to look at. I'm delighted with them.”

Helpful Report

Posted 3 years ago

“Fab service in store and delivered by said by date.”

Helpful Report

Posted 3 years ago

“I think barker and Stonehouse have an exceptional service and items are always of high quality. I would recommend them. 👍”

Helpful Report

Posted 3 years ago

“Fantastic quality furniture, wonderful staff & service. Furniture is always delivered on time.”

Helpful Report

Posted 3 years ago

“Quality goods, excellent service and prompt delivery. Would definitely recommend.”

Helpful Report

Posted 3 years ago

“No issues with item, has lasted well and still love it.”

Helpful Report

Posted 3 years ago

“We brought a beautiful 2 and 3 seater sofa absoulately gorgeous and so comfy . On the day it was delivered the Men were so great and helpful absoulately love Barker and StonehousevTop Qaulity”

Barker and Stonehouse 5 star review on 17th June 2022

Helpful Report

Posted 3 years ago

“Excellent service and quality goods.”

Helpful Report

Posted 3 years ago

“We loved the 2 Chesterfield sofas in blue they look fantastic”

Helpful Report

Posted 3 years ago

Barker and Stonehouse is rated 4.4 based on 2,269 reviews