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True Toys Reviews

4.6 Rating 11,186 Reviews
89 %
of reviewers recommend True Toys
4.6
Based on 11,186 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read True Toys Reviews

About True Toys:

We're True Toys, an online toy shop for real families. We've been doing this for 14 years (you might know us better as BargainMax), so toys are something we genuinely know inside out.

We've just grown up a little along the way, mostly because a lot of us became parents too, and that changed how we see everything.

Delivering the true value of play

We bring together the toys families love from the big names like LEGO, Mattel and VTech to exclusive finds you won't get everywhere else, all at honest prices. But we've never believed value is only about what you spend. It's about knowing what to choose and feeling good about that choice, because behind every order is a birthday, a surprise, a milestone or a memory in the making.

Let kids just be kids

More than anything, we believe in the true value of play. Our vision is a simple one: let kids just be kids. The kind of play that fires up imaginations, pulls families together and gives children the space to simply be children. It's what guides the toys we pick and the way we look after every family who shops with us.

Our Values
Everything we do comes back to four things that make us who we are:

Trust
Honest Prices and recommendations you can rely on.

Real
No gimmicks, just genuine choices for real families.

Understanding
We're parents, and big kids ourselves, so we get it.

Energy
Because play should always feel like fun

Visit Website

Phone:

0333 011 0695

Email:

support@truetoys.co.uk

Location:

True Toys,
Devon Mill,
Oldham
Manchester
OL8 4QJ

“Really great box! My daughter loves it”
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Posted 5 years ago
“Goods were luckily intact despite the delivery box badly damaged!!”
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Posted 5 years ago
Hi If there is any problem with your items please do get in touch , sometimes in the delivery process it would seem that our carrier can damage the outer packaging unfortunately. Please connect with support@bargainmax.co.uk if you need us at all. Many thanks Customer care.
Posted 5 years ago
“Delivery was as stated ..not sure of performance of the item i ordered as it was an xmas present ..but dealing with this company has been good so far”
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Posted 5 years ago
Thank you for your review
Posted 4 years ago
“Item as described very fast delivery. Will buy from again”
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Posted 5 years ago
“It’s quick easy to shop, very fast delivery”
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Posted 5 years ago
“Love bargainmax would well recommend purchasing your Xmas toys from them.”
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Posted 5 years ago
“Easy to search for your chosen toy and to pay for it when decided. Packaged arrived before the expected and and the toys were well packed. Very pleased.”
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Posted 5 years ago
“Excellent service, fast delivery highly recommend”
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Posted 5 years ago
“Great prices, sketchy information on delivery timing but all arrived ok, box a little damaged but ok.”
Helpful Report
Posted 5 years ago
Hi I can see that our delivery arrived 5 days after order taken , with standard delivery which is the option currently, I understand that this is at the end of that time frame and apologise if you think we have not given enough information at point of purchase and I will review fully so thank you for your feedback. Many thanks Bargain Max customer care
Posted 5 years ago
“I love this place It's been a gods send this year for all my girls, birthday and Christmas presents. Quick deliveries and no problems at all with products. Definitely my top 3 place to buy from.”
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Posted 5 years ago
“My. Granddaughters loved their failfix doll and Barbie with unicorns”
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Posted 5 years ago
“Website easy to navigate. I was ordering a Christmas present for my 3 year old grandson. Delivery was prompt and I'm sure he'll be delighted with his gift. I would recommend BargainMax.co.uk to friends and family and will certainly use them again.”
Helpful Report
Posted 5 years ago
“Arrived promptly, item as described”
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Posted 5 years ago
“Fast delivery and happy with items!”
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Posted 5 years ago
“Excellent”
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Posted 5 years ago
“Got no emails to confirm my orders, tried and tried to reset my password but would never send the link to reset it then kept saying I tried too many times so had to wait. Now I don’t know when it’s getting delivered if it is going to be so I’m none the wiser”
Helpful Report
Posted 5 years ago
Hi Please get in touch with the team at support@bargainmax.co.uk and they will locate the order reference and always here happy to help. Regards
Posted 5 years ago
“Best price I could find for my son's toy, it was received quickly and the item and packaging were in perfect condition. 10 out of 10!”
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Posted 5 years ago
“Totally brilliant products price and customer service”
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Posted 5 years ago
“I ordered 5 items and only received 3. Tried to contact bargain max through email and tried to find a contact number? But can’t seem to find anything or not answering my emails. Very disappointed”
Helpful Report
Posted 5 years ago
Hi Your order is in two deliveries they tried on Friday the 29/10 to deliver but were unable to do so we have emailed over to you the tracking so you can see where the order is . Unfortunately we are not available to answer emails on Saturdays but have replied this morning Monday the 01/11. Many thanks Bargain Max.
Posted 5 years ago
“I ordered an item no problem and came quickly but wanted to return it so filled in form on website last week and heard nothing. Sent another form today but no confirmation email received so not good when it comes to being able to contact company”
Helpful Report
Posted 5 years ago
I can see my colleague resolved the issue for you on the 01/11 thank you for connecting and we, unfortunately, had no record of your original enquiry. Kind regards Customer Care @ Bargain Max
Posted 4 years ago
True Toys is rated 4.6 based on 11,186 reviews