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True Toys Reviews

4.6 Rating 10,920 Reviews
90 %
of reviewers recommend True Toys
4.6
Based on 10,920 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Email, Telephone
Read True Toys Reviews

About True Toys:

We're True Toys, an online toy shop for real families. We've been doing this for 14 years (you might know us better as BargainMax), so toys are something we genuinely know inside out.

We've just grown up a little along the way, mostly because a lot of us became parents too, and that changed how we see everything.

Delivering the true value of play

We bring together the toys families love from the big names like LEGO, Mattel and VTech to exclusive finds you won't get everywhere else, all at honest prices. But we've never believed value is only about what you spend. It's about knowing what to choose and feeling good about that choice, because behind every order is a birthday, a surprise, a milestone or a memory in the making.

Let kids just be kids

More than anything, we believe in the true value of play. Our vision is a simple one: let kids just be kids. The kind of play that fires up imaginations, pulls families together and gives children the space to simply be children. It's what guides the toys we pick and the way we look after every family who shops with us.

Our Values
Everything we do comes back to four things that make us who we are:

Trust
Honest Prices and recommendations you can rely on.

Real
No gimmicks, just genuine choices for real families.

Understanding
We're parents, and big kids ourselves, so we get it.

Energy
Because play should always feel like fun

Visit Website

Phone:

0333 011 0695

Email:

support@truetoys.co.uk

Location:

True Toys,
Devon Mill,
Oldham
Manchester
OL8 4QJ

Order was suppose to take 5-7 days it arrived on day 2 of purchasing and was everything I expected
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Posted 4 years ago
Fast free delivery
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Posted 4 years ago
Would recommend
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Posted 4 years ago
I ordered items over 2 weeks ago to be told by the delivery company that it was 2 badly damaged to be delivered so I have emailed your company to try and get the order sent again and am still waiting on a reply
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Posted 4 years ago
Awesome quality for cheaper than anywhere else
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Posted 4 years ago
I was recommended by my sister in law, safe to say for toy shopping I will be coming to bargain max now! The prices are honestly near enough unbeatable. The delivery was quick, well packaged and I love that I can spread the cost! Quick and simple checkout. Started christmas early so will be back!
Helpful Report
Posted 4 years ago
Board game box arrived damaged. It was obviously damaged prior to shipping bc the carboard shipping box had no damage. Someone knowingly shipped our boardgame with this issue. The only reason I'm giving 3 stars is because it was half the price and all the game pieces were there so it was playable. If this had been for a children's toy it wouldn't have been a big deal as usually the boxes go in the bin anyway, but for a boardgame where you keep the box -- would not recommend. You get what you pay for, essentially.
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Posted 4 years ago
One item was very dirty had black marks all over it so I washed it Other item the box was all battered
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Posted 4 years ago
Great toys, great prices always arrive super fast!
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Posted 4 years ago
Fabulous items
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Posted 4 years ago
I ordered stuff from this and it is fantastic gods and quick response
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Posted 4 years ago
Fast delivery good value... things on here I could not get any were #nikki n vald# I got here n much more.....IL be sure to visit this toy site n near future xx☺️😁
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Posted 4 years ago
10/10 for service
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Posted 4 years ago
Brilliant company 👍 fast delivery excellent prices and easy to spread payments
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Posted 4 years ago
I placed an order for a hey duggee push chair. In high hopes I thought that I'd get it with all these great reviews. But you guys went with Hermes and I still haven't got my hey duggee chair! This is for Christmas and Hermes steal as my driver has my parcel since the 7th October 2021. What can I even do? Nothing. Because I can't get hold of anyone!
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Posted 4 years ago
Hi I can see my colleague has been speaking with you regarding this and sorting this out. We are sorry that you have had a poor experience with our courier. Many thanks Bargain Max
Posted 4 years ago
Amazing 4th order in amazing prices an deals love how fast delivery is and the services better then smyths and the entrtainer
Helpful Report
Posted 4 years ago
I have ordered an item at the price quoted , paid for the item and received a receipt. I even paid for next day delivery, but i have had nothing. I have emailed customer services and nothing and have sent other emails to no avail. I have a reciept but my account shows no orders and you do not know when you are signed in or not, it all seems very dodgy. I am beginning to think this is a SCAM site so BUYERS BEWARE.
Helpful Report
Posted 4 years ago
Hi We have been in touch with you regarding this situation. BargainMax
Posted 4 years ago
Absolute disgraceful service from courier still waiting for parcel to arrive for my granddaughters birthday yesterday. Will never be using this site again.
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Posted 4 years ago
We sincerely apologise and have been in touch with you via your emails regarding this courier experience Bargain Max customer care
Posted 4 years ago
Prices are so reasonable service is good
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Posted 4 years ago
Had 2 bug deliveries and I have been impressed both times with delivery. Will have happy kids this Christmas and easier when can spread the cost
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Posted 4 years ago
True Toys is rated 4.6 based on 10,920 reviews