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True Toys Reviews

4.6 Rating 11,137 Reviews
89 %
of reviewers recommend True Toys
4.6
Based on 11,137 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read True Toys Reviews

About True Toys:

We're True Toys, an online toy shop for real families. We've been doing this for 14 years (you might know us better as BargainMax), so toys are something we genuinely know inside out.

We've just grown up a little along the way, mostly because a lot of us became parents too, and that changed how we see everything.

Delivering the true value of play

We bring together the toys families love from the big names like LEGO, Mattel and VTech to exclusive finds you won't get everywhere else, all at honest prices. But we've never believed value is only about what you spend. It's about knowing what to choose and feeling good about that choice, because behind every order is a birthday, a surprise, a milestone or a memory in the making.

Let kids just be kids

More than anything, we believe in the true value of play. Our vision is a simple one: let kids just be kids. The kind of play that fires up imaginations, pulls families together and gives children the space to simply be children. It's what guides the toys we pick and the way we look after every family who shops with us.

Our Values
Everything we do comes back to four things that make us who we are:

Trust
Honest Prices and recommendations you can rely on.

Real
No gimmicks, just genuine choices for real families.

Understanding
We're parents, and big kids ourselves, so we get it.

Energy
Because play should always feel like fun

Visit Website

Phone:

0333 011 0695

Email:

support@truetoys.co.uk

Location:

True Toys,
Devon Mill,
Oldham
Manchester
OL8 4QJ

“After being let down by another company on the same product I found BargainMax advertising the kids electric scooter. I selected the scooter and paid for next day delivery which was more expensive than normal but I just wanted to make sure I received the scooter. Next day came and went as did the next! By this time I thought I had been scammed! When it eventually arrived the delivery driver told me that I was lucky to have received my delivery when i did and that paying for next day delivery was a waste of money,that it was never going to be delivered the following day. Overall I'm delighted with my product it was good value for my money but disappointed in the delivery service.”
Helpful Report
Posted 1 year ago
“I didn't get what I want. Still I didn't get any instructions how to refund wrong parcel . Very disappointed ☹️”
Helpful Report
Posted 1 year ago
Hello Izabela, Thanks for leaving us a review. I have looked into this for you and I can see our Customer Services Team, responded with information on how to return the wrong item received, all we need is the return tracking number to confirm the status of the return so that we can proceed with the refund, please can you forward a copy of the this to support@bargainmax.co.uk and we will be happy to help with this. Kind Regards Dan
Posted 1 year ago
“Excellent service and great prices, highly recommend”
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Posted 1 year ago
“Love bargain max, they have some absolute bargains that are much cheaper than elsewhere. Delivery is always quick and reliable and ordering is easy. Always have so many different Barbie’s too which is amazing for my daughter. Have ordered a few times now and never had any problems and recommend to family and friends.”
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Posted 1 year ago
“Good value for money. Clear updates on status of order.”
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Posted 1 year ago
“Amazing items!”
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Posted 1 year ago
“Great products available at gear prices. Items arrived on time and in good condition.”
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Posted 1 year ago
“I bought all my children's Christmas toys from BargainMax.co.uk, and I couldn’t be happier! The selection was amazing, and everything arrived quickly and in perfect condition. Great prices, excellent service, definitely my go-to for toys every time!”
Helpful Report
Posted 1 year ago
“Easy to order, good price and arrived quick. Good communication.”
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Posted 1 year ago
“Incredibly quick delivery , amazing item thankyou so much”
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Posted 1 year ago
“Item was a very good price and delivered very quickly. Thank you. 💯 would use again.”
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Posted 1 year ago
“Delighted to get delivery to Republic of Ireland.. quick fast delivery. Perfect condition. Full tracking along the way. Great service.”
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Posted 1 year ago
“Good price and quick delivery with clear comms. Very happy.”
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Posted 1 year ago
“Very pleased with the purchase. My lil man loved it. The price was good and it was delivered earlier than I expected”
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Posted 1 year ago
“I was very happy for the response I got with a faulty scooter. I just sent a video of it sent to them and because they never had the same one offered me a refund straight away. Very good and quick response from messages.”
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Posted 1 year ago
“Delighted with my purchase. Presentvfor great grandson. He lives it. Well made. Good value fo money.”
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Posted 1 year ago
“Fantastic service, extremely fast delivery”
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Posted 1 year ago
“Excellent service, fast delivery and the cheapest I could find.”
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Posted 1 year ago
“Order has not arrived and email has not been answered.”
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Posted 1 year ago
Hi Steve, Thank you for your review. We're sorry to hear about the delay and lack of response. Please reach out to us directly with your order details, and we'll make sure to resolve this as quickly as possible. Grace
Posted 1 year ago
“Great products. Rubbish delivery time”
Helpful Report
Posted 1 year ago
Hi, thank you for your review. We're glad you love the products, and we apologize for the delivery delay. We’ll work on improving our shipping times for a better experience. Grace
Posted 1 year ago
True Toys is rated 4.6 based on 11,137 reviews